{"id":"https://openalex.org/W47933039","doi":"https://doi.org/10.1007/978-3-642-36285-9_60","title":"Systematic Identification of Service-Blueprints for Service-Processes - A Method and Exemplary Application","display_name":"Systematic Identification of Service-Blueprints for Service-Processes - A Method and Exemplary Application","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W47933039","doi":"https://doi.org/10.1007/978-3-642-36285-9_60","mag":"47933039"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-36285-9_60","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-36285-9_60","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5006634255","display_name":"Thomas Kleinert","orcid":"https://orcid.org/0000-0001-7082-7466"},"institutions":[{"id":"https://openalex.org/I33256026","display_name":"German Research Centre for Artificial Intelligence","ror":"https://ror.org/01ayc5b57","country_code":"DE","type":"funder","lineage":["https://openalex.org/I33256026"]},{"id":"https://openalex.org/I91712215","display_name":"Saarland University","ror":"https://ror.org/01jdpyv68","country_code":"DE","type":"education","lineage":["https://openalex.org/I91712215"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Thomas Kleinert","raw_affiliation_strings":["Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarland University, Campus, Bld. D3 2, 66123, Saarbr\u00fccken, Germany","saarland university"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarland University, Campus, Bld. D3 2, 66123, Saarbr\u00fccken, Germany","institution_ids":["https://openalex.org/I33256026","https://openalex.org/I91712215"]},{"raw_affiliation_string":"saarland university","institution_ids":["https://openalex.org/I91712215"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082526346","display_name":"Silke Balzert","orcid":null},"institutions":[{"id":"https://openalex.org/I33256026","display_name":"German Research Centre for Artificial Intelligence","ror":"https://ror.org/01ayc5b57","country_code":"DE","type":"funder","lineage":["https://openalex.org/I33256026"]},{"id":"https://openalex.org/I91712215","display_name":"Saarland University","ror":"https://ror.org/01jdpyv68","country_code":"DE","type":"education","lineage":["https://openalex.org/I91712215"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Silke Balzert","raw_affiliation_strings":["Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarland University, Campus, Bld. D3 2, 66123, Saarbr\u00fccken, Germany","saarland university"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarland University, Campus, Bld. D3 2, 66123, Saarbr\u00fccken, Germany","institution_ids":["https://openalex.org/I33256026","https://openalex.org/I91712215"]},{"raw_affiliation_string":"saarland university","institution_ids":["https://openalex.org/I91712215"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056060445","display_name":"Peter Fettke","orcid":"https://orcid.org/0000-0002-0624-4431"},"institutions":[{"id":"https://openalex.org/I33256026","display_name":"German Research Centre for Artificial Intelligence","ror":"https://ror.org/01ayc5b57","country_code":"DE","type":"funder","lineage":["https://openalex.org/I33256026"]},{"id":"https://openalex.org/I91712215","display_name":"Saarland University","ror":"https://ror.org/01jdpyv68","country_code":"DE","type":"education","lineage":["https://openalex.org/I91712215"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Peter Fettke","raw_affiliation_strings":["Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarland University, Campus, Bld. D3 2, 66123, Saarbr\u00fccken, Germany","saarland university"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarland University, Campus, Bld. D3 2, 66123, Saarbr\u00fccken, Germany","institution_ids":["https://openalex.org/I33256026","https://openalex.org/I91712215"]},{"raw_affiliation_string":"saarland university","institution_ids":["https://openalex.org/I91712215"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5016442447","display_name":"Peter Loos","orcid":null},"institutions":[{"id":"https://openalex.org/I33256026","display_name":"German Research Centre for Artificial Intelligence","ror":"https://ror.org/01ayc5b57","country_code":"DE","type":"funder","lineage":["https://openalex.org/I33256026"]},{"id":"https://openalex.org/I91712215","display_name":"Saarland University","ror":"https://ror.org/01jdpyv68","country_code":"DE","type":"education","lineage":["https://openalex.org/I91712215"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Peter Loos","raw_affiliation_strings":["Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarland University, Campus, Bld. D3 2, 66123, Saarbr\u00fccken, Germany","saarland university"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarland University, Campus, Bld. D3 2, 66123, Saarbr\u00fccken, Germany","institution_ids":["https://openalex.org/I33256026","https://openalex.org/I91712215"]},{"raw_affiliation_string":"saarland university","institution_ids":["https://openalex.org/I91712215"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.9505,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.69656489,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"598","last_page":"610"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/blueprint","display_name":"Blueprint","score":0.8778523802757263},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.7092170119285583},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7089217305183411},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6710184812545776},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.515896201133728},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5115095376968384},{"id":"https://openalex.org/keywords/identification","display_name":"Identification (biology)","score":0.5103055834770203},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5099965333938599},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.4672389328479767},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.45459938049316406},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.43324604630470276},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.34164515137672424},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.23101869225502014},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.21415230631828308},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.1746349334716797},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.1047578752040863},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.09302827715873718},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.06008461117744446},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.05503097176551819}],"concepts":[{"id":"https://openalex.org/C155911762","wikidata":"https://www.wikidata.org/wiki/Q422321","display_name":"Blueprint","level":2,"score":0.8778523802757263},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7092170119285583},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7089217305183411},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6710184812545776},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.515896201133728},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5115095376968384},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.5103055834770203},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5099965333938599},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.4672389328479767},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.45459938049316406},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.43324604630470276},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.34164515137672424},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.23101869225502014},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.21415230631828308},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.1746349334716797},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1047578752040863},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.09302827715873718},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.06008461117744446},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.05503097176551819},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-36285-9_60","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-36285-9_60","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W631140850","https://openalex.org/W1539700540","https://openalex.org/W1561092886","https://openalex.org/W1942032163","https://openalex.org/W1991733014","https://openalex.org/W1997470043","https://openalex.org/W2003780008","https://openalex.org/W2007845800","https://openalex.org/W2042759024","https://openalex.org/W2052447638","https://openalex.org/W2077617176","https://openalex.org/W2097792829","https://openalex.org/W2140190241","https://openalex.org/W2294075119","https://openalex.org/W2316813210","https://openalex.org/W2497849059","https://openalex.org/W2612769588","https://openalex.org/W2999016616","https://openalex.org/W4231951351","https://openalex.org/W4249807929"],"related_works":["https://openalex.org/W2424740894","https://openalex.org/W2345053703","https://openalex.org/W2293459815","https://openalex.org/W4300427051","https://openalex.org/W2109588827","https://openalex.org/W2130425969","https://openalex.org/W237078725","https://openalex.org/W2005124518","https://openalex.org/W2050159024","https://openalex.org/W2066228984"],"abstract_inverted_index":null,"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}