{"id":"https://openalex.org/W204014713","doi":"https://doi.org/10.1007/978-3-642-33250-0_2","title":"E-Consultations: A Review of Current Practice and a Proposal for Opening Up the Process","display_name":"E-Consultations: A Review of Current Practice and a Proposal for Opening Up the Process","publication_year":2012,"publication_date":"2012-01-01","ids":{"openalex":"https://openalex.org/W204014713","doi":"https://doi.org/10.1007/978-3-642-33250-0_2","mag":"204014713"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-33250-0_2","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-33250-0_2","pdf_url":"https://link.springer.com/content/pdf/10.1007%2F978-3-642-33250-0_2.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007%2F978-3-642-33250-0_2.pdf","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5107448225","display_name":"Steffen Albrecht","orcid":null},"institutions":[{"id":"https://openalex.org/I880058466","display_name":"Zebra Technologies (United States)","ror":"https://ror.org/040s9tj83","country_code":"US","type":"company","lineage":["https://openalex.org/I880058466"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Steffen Albrecht","raw_affiliation_strings":["Zebralog GmbH & Co. KG, Berlin, Germany","Zebralog GmbH & Co. KG"],"affiliations":[{"raw_affiliation_string":"Zebralog GmbH & Co. KG, Berlin, Germany","institution_ids":[]},{"raw_affiliation_string":"Zebralog GmbH & Co. KG","institution_ids":["https://openalex.org/I880058466"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5107448225"],"corresponding_institution_ids":["https://openalex.org/I880058466"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":2.076,"has_fulltext":true,"cited_by_count":9,"citation_normalized_percentile":{"value":0.86876215,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"13","last_page":"24"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9810000061988831,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.902899980545044,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/legitimacy","display_name":"Legitimacy","score":0.7372022867202759},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6601467132568359},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5890223383903503},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5713151693344116},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.5200378894805908},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.4756700098514557},{"id":"https://openalex.org/keywords/connection","display_name":"Connection (principal bundle)","score":0.4324619770050049},{"id":"https://openalex.org/keywords/e-government","display_name":"E-Government","score":0.4232666492462158},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.39333245158195496},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3419944643974304},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.32551679015159607},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.319765567779541},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1461164951324463},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.12811559438705444},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11837103962898254},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.09376862645149231}],"concepts":[{"id":"https://openalex.org/C46295352","wikidata":"https://www.wikidata.org/wiki/Q207982","display_name":"Legitimacy","level":3,"score":0.7372022867202759},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6601467132568359},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5890223383903503},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5713151693344116},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.5200378894805908},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4756700098514557},{"id":"https://openalex.org/C13355873","wikidata":"https://www.wikidata.org/wiki/Q2920850","display_name":"Connection (principal bundle)","level":2,"score":0.4324619770050049},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.4232666492462158},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39333245158195496},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3419944643974304},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.32551679015159607},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.319765567779541},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1461164951324463},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.12811559438705444},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11837103962898254},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.09376862645149231},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C66938386","wikidata":"https://www.wikidata.org/wiki/Q633538","display_name":"Structural engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-642-33250-0_2","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-33250-0_2","pdf_url":"https://link.springer.com/content/pdf/10.1007%2F978-3-642-33250-0_2.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:HAL:hal-01541478v1","is_oa":true,"landing_page_url":"https://inria.hal.science/hal-01541478","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"4th International Conference on Electronic Participation (ePart), Sep 2012, Kristiansand, Norway. pp.13-24, &#x27E8;10.1007/978-3-642-33250-0_2&#x27E9;","raw_type":"Conference papers"}],"best_oa_location":{"id":"doi:10.1007/978-3-642-33250-0_2","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-33250-0_2","pdf_url":"https://link.springer.com/content/pdf/10.1007%2F978-3-642-33250-0_2.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.6600000262260437}],"awards":[{"id":"https://openalex.org/G519722443","display_name":"Integrated Method for Policy making using Argument modelling and Computer assisted Text analysis","funder_award_id":"247228","funder_id":"https://openalex.org/F4320320300","funder_display_name":"European Commission"}],"funders":[{"id":"https://openalex.org/F4320320300","display_name":"European Commission","ror":"https://ror.org/00k4n6c32"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W204014713.pdf","grobid_xml":"https://content.openalex.org/works/W204014713.grobid-xml"},"referenced_works_count":33,"referenced_works":["https://openalex.org/W147705918","https://openalex.org/W156543337","https://openalex.org/W181280178","https://openalex.org/W317417172","https://openalex.org/W614622417","https://openalex.org/W615358897","https://openalex.org/W630355707","https://openalex.org/W1014113969","https://openalex.org/W1517493796","https://openalex.org/W1540233953","https://openalex.org/W1642507760","https://openalex.org/W1874448573","https://openalex.org/W1953140511","https://openalex.org/W2008339701","https://openalex.org/W2041114572","https://openalex.org/W2071228231","https://openalex.org/W2090512717","https://openalex.org/W2117476965","https://openalex.org/W2132004355","https://openalex.org/W2138096326","https://openalex.org/W2140773972","https://openalex.org/W2146220792","https://openalex.org/W2149256637","https://openalex.org/W2151224211","https://openalex.org/W2161701892","https://openalex.org/W2167684804","https://openalex.org/W2240589267","https://openalex.org/W2254575471","https://openalex.org/W2270871672","https://openalex.org/W2336763428","https://openalex.org/W2553328631","https://openalex.org/W2885794690","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2796452908","https://openalex.org/W2804734454","https://openalex.org/W4206588215","https://openalex.org/W2376700875","https://openalex.org/W3174083885","https://openalex.org/W2968672613","https://openalex.org/W2325407422","https://openalex.org/W3044657763","https://openalex.org/W2388185663","https://openalex.org/W579898874"],"abstract_inverted_index":{"Information":[0],"and":[1,12,24,53,71,78],"communication":[2],"technologies":[3,52],"have":[4],"altered":[5],"the":[6,9,21,25,34,39,47,54,61,74],"relations":[7],"between":[8,76],"political":[10],"system":[11],"citizens.":[13,79],"Policy-formulation":[14],"is":[15],"enhanced":[16],"by":[17],"e-consultations":[18],"that":[19],"extend":[20],"knowledge":[22],"base":[23],"legitimacy":[26],"of":[27,38,49,56],"policy-making.":[28],"However,":[29],"current":[30],"e-consultation":[31],"practice":[32],"in":[33],"EU":[35],"falls":[36],"short":[37],"potential.":[40],"The":[41],"paper":[42],"proposes":[43],"a":[44],"deliberative":[45],"turn,":[46],"use":[48],"special":[50],"purpose":[51],"integration":[55],"social":[57],"media":[58],"discourse":[59],"into":[60],"consultation":[62],"process":[63],"as":[64],"means":[65],"to":[66,72],"further":[67],"open":[68],"it":[69],"up":[70],"strengthen":[73],"connection":[75],"government":[77]},"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":4},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-03-17T17:19:04.345684","created_date":"2025-10-10T00:00:00"}
