{"id":"https://openalex.org/W136538190","doi":"https://doi.org/10.1007/978-3-642-30439-2_1","title":"Critical Success Factors in Software Process Improvement: A Systematic Review","display_name":"Critical Success Factors in Software Process Improvement: A Systematic Review","publication_year":2012,"publication_date":"2012-01-01","ids":{"openalex":"https://openalex.org/W136538190","doi":"https://doi.org/10.1007/978-3-642-30439-2_1","mag":"136538190"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-30439-2_1","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-30439-2_1","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5062510251","display_name":"Sussy Bayona-Or\u00e9","orcid":"https://orcid.org/0000-0001-7133-9106"},"institutions":[{"id":"https://openalex.org/I88060688","display_name":"Universidad Polit\u00e9cnica de Madrid","ror":"https://ror.org/03n6nwv02","country_code":"ES","type":"education","lineage":["https://openalex.org/I88060688"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Sussy Bayona","raw_affiliation_strings":["Departamento Lenguajes y Sistemas Inform\u00e1ticos e Ingenier\u00eda de Software, Facultad de Inform\u00e1tica, Universidad Polit\u00e9cnica de Madrid, Spain","Universidad Polit\u00e9cnica de Madrid"],"affiliations":[{"raw_affiliation_string":"Departamento Lenguajes y Sistemas Inform\u00e1ticos e Ingenier\u00eda de Software, Facultad de Inform\u00e1tica, Universidad Polit\u00e9cnica de Madrid, Spain","institution_ids":["https://openalex.org/I88060688"]},{"raw_affiliation_string":"Universidad Polit\u00e9cnica de Madrid","institution_ids":["https://openalex.org/I88060688"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021426074","display_name":"Jose A. Calvo\u2010Manzano","orcid":"https://orcid.org/0000-0002-2864-2203"},"institutions":[{"id":"https://openalex.org/I88060688","display_name":"Universidad Polit\u00e9cnica de Madrid","ror":"https://ror.org/03n6nwv02","country_code":"ES","type":"education","lineage":["https://openalex.org/I88060688"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Jose A. Calvo-Manzano","raw_affiliation_strings":["Departamento Lenguajes y Sistemas Inform\u00e1ticos e Ingenier\u00eda de Software, Facultad de Inform\u00e1tica, Universidad Polit\u00e9cnica de Madrid, Spain","Universidad Polit\u00e9cnica de Madrid"],"affiliations":[{"raw_affiliation_string":"Departamento Lenguajes y Sistemas Inform\u00e1ticos e Ingenier\u00eda de Software, Facultad de Inform\u00e1tica, Universidad Polit\u00e9cnica de Madrid, Spain","institution_ids":["https://openalex.org/I88060688"]},{"raw_affiliation_string":"Universidad Polit\u00e9cnica de Madrid","institution_ids":["https://openalex.org/I88060688"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101619335","display_name":"Tom\u00e1s San Feli\u00fa","orcid":"https://orcid.org/0000-0002-6104-7430"},"institutions":[{"id":"https://openalex.org/I88060688","display_name":"Universidad Polit\u00e9cnica de Madrid","ror":"https://ror.org/03n6nwv02","country_code":"ES","type":"education","lineage":["https://openalex.org/I88060688"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Tom\u00e1s San Feliu","raw_affiliation_strings":["Departamento Lenguajes y Sistemas Inform\u00e1ticos e Ingenier\u00eda de Software, Facultad de Inform\u00e1tica, Universidad Polit\u00e9cnica de Madrid, Spain","Universidad Polit\u00e9cnica de Madrid"],"affiliations":[{"raw_affiliation_string":"Departamento Lenguajes y Sistemas Inform\u00e1ticos e Ingenier\u00eda de Software, Facultad de Inform\u00e1tica, Universidad Polit\u00e9cnica de Madrid, Spain","institution_ids":["https://openalex.org/I88060688"]},{"raw_affiliation_string":"Universidad Polit\u00e9cnica de Madrid","institution_ids":["https://openalex.org/I88060688"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5062510251"],"corresponding_institution_ids":["https://openalex.org/I88060688"],"apc_list":null,"apc_paid":null,"fwci":3.0438,"has_fulltext":false,"cited_by_count":30,"citation_normalized_percentile":{"value":0.90491724,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"12"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9811000227928162,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9606999754905701,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.8948163986206055},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6317458152770996},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6050472259521484},{"id":"https://openalex.org/keywords/critical-success-factor","display_name":"Critical success factor","score":0.5942624807357788},{"id":"https://openalex.org/keywords/software-engineering-process-group","display_name":"Software Engineering Process Group","score":0.4363691806793213},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4360431730747223},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.42655742168426514},{"id":"https://openalex.org/keywords/systematic-process","display_name":"Systematic process","score":0.4264407753944397},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.41574087738990784},{"id":"https://openalex.org/keywords/success-factors","display_name":"Success factors","score":0.4126392602920532},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.40858784317970276},{"id":"https://openalex.org/keywords/software-development-process","display_name":"Software development process","score":0.376844584941864},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.36551350355148315},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.2957425117492676},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2753932476043701},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.21721962094306946},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.20358118414878845},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.1406283676624298}],"concepts":[{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.8948163986206055},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6317458152770996},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6050472259521484},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.5942624807357788},{"id":"https://openalex.org/C44416564","wikidata":"https://www.wikidata.org/wiki/Q7554199","display_name":"Software Engineering Process Group","level":5,"score":0.4363691806793213},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4360431730747223},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.42655742168426514},{"id":"https://openalex.org/C44030460","wikidata":"https://www.wikidata.org/wiki/Q7663784","display_name":"Systematic process","level":3,"score":0.4264407753944397},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.41574087738990784},{"id":"https://openalex.org/C2985625233","wikidata":"https://www.wikidata.org/wiki/Q7632539","display_name":"Success factors","level":2,"score":0.4126392602920532},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.40858784317970276},{"id":"https://openalex.org/C180152950","wikidata":"https://www.wikidata.org/wiki/Q2904257","display_name":"Software development process","level":4,"score":0.376844584941864},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.36551350355148315},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.2957425117492676},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2753932476043701},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.21721962094306946},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.20358118414878845},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.1406283676624298},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-30439-2_1","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-30439-2_1","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":34,"referenced_works":["https://openalex.org/W695799","https://openalex.org/W3997747","https://openalex.org/W107662885","https://openalex.org/W173654318","https://openalex.org/W1593679036","https://openalex.org/W1607190628","https://openalex.org/W1607288375","https://openalex.org/W1826175377","https://openalex.org/W1926205450","https://openalex.org/W2010598648","https://openalex.org/W2023091446","https://openalex.org/W2035915315","https://openalex.org/W2041125989","https://openalex.org/W2051790277","https://openalex.org/W2056786770","https://openalex.org/W2062518908","https://openalex.org/W2070053993","https://openalex.org/W2076428657","https://openalex.org/W2100900493","https://openalex.org/W2106956101","https://openalex.org/W2107213026","https://openalex.org/W2122434033","https://openalex.org/W2122655618","https://openalex.org/W2146773231","https://openalex.org/W2150549969","https://openalex.org/W2152215973","https://openalex.org/W2152458990","https://openalex.org/W2166878809","https://openalex.org/W2168741467","https://openalex.org/W2236857016","https://openalex.org/W4231859022","https://openalex.org/W4243402904","https://openalex.org/W4256182701","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2770194483","https://openalex.org/W4245650422","https://openalex.org/W2104535849","https://openalex.org/W3156927484","https://openalex.org/W263553386","https://openalex.org/W4242284125","https://openalex.org/W2945116142","https://openalex.org/W2613552989","https://openalex.org/W4382050238","https://openalex.org/W3099446113"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":3},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":5},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}