{"id":"https://openalex.org/W1957626238","doi":"https://doi.org/10.1007/978-3-642-24755-2_34","title":"SLA-enabled Enterprise IT","display_name":"SLA-enabled Enterprise IT","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W1957626238","doi":"https://doi.org/10.1007/978-3-642-24755-2_34","mag":"1957626238"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-24755-2_34","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-24755-2_34","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://digitalcollection.zhaw.ch/handle/11475/3494","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100971237","display_name":"Michael Nolan","orcid":null},"institutions":[{"id":"https://openalex.org/I131781684","display_name":"Intel (Ireland)","ror":"https://ror.org/02r5scg33","country_code":"IE","type":"company","lineage":["https://openalex.org/I131781684","https://openalex.org/I1343180700"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Michael Nolan","raw_affiliation_strings":["Intel Labs Europe, Collinstown Industrial Park, Leixlip, Ireland","Intel Labs Europe, Kildare, Ireland#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Intel Labs Europe, Collinstown Industrial Park, Leixlip, Ireland","institution_ids":["https://openalex.org/I131781684"]},{"raw_affiliation_string":"Intel Labs Europe, Kildare, Ireland#TAB#","institution_ids":["https://openalex.org/I131781684"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055087645","display_name":"Andy Edmonds","orcid":null},"institutions":[{"id":"https://openalex.org/I131781684","display_name":"Intel (Ireland)","ror":"https://ror.org/02r5scg33","country_code":"IE","type":"company","lineage":["https://openalex.org/I131781684","https://openalex.org/I1343180700"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Andy Edmonds","raw_affiliation_strings":["Intel Labs Europe, Collinstown Industrial Park, Leixlip, Ireland","Intel Labs Europe, Kildare, Ireland#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Intel Labs Europe, Collinstown Industrial Park, Leixlip, Ireland","institution_ids":["https://openalex.org/I131781684"]},{"raw_affiliation_string":"Intel Labs Europe, Kildare, Ireland#TAB#","institution_ids":["https://openalex.org/I131781684"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102984933","display_name":"John Kennedy","orcid":"https://orcid.org/0000-0002-1128-987X"},"institutions":[{"id":"https://openalex.org/I131781684","display_name":"Intel (Ireland)","ror":"https://ror.org/02r5scg33","country_code":"IE","type":"company","lineage":["https://openalex.org/I131781684","https://openalex.org/I1343180700"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"John Kennedy","raw_affiliation_strings":["Intel Labs Europe, Collinstown Industrial Park, Leixlip, Ireland","Intel Labs Europe, Kildare, Ireland#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Intel Labs Europe, Collinstown Industrial Park, Leixlip, Ireland","institution_ids":["https://openalex.org/I131781684"]},{"raw_affiliation_string":"Intel Labs Europe, Kildare, Ireland#TAB#","institution_ids":["https://openalex.org/I131781684"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5017187278","display_name":"Joe M. Butler","orcid":"https://orcid.org/0000-0001-6781-6408"},"institutions":[{"id":"https://openalex.org/I131781684","display_name":"Intel (Ireland)","ror":"https://ror.org/02r5scg33","country_code":"IE","type":"company","lineage":["https://openalex.org/I131781684","https://openalex.org/I1343180700"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Joe Butler","raw_affiliation_strings":["Intel Labs Europe, Collinstown Industrial Park, Leixlip, Ireland","Intel Labs Europe, Kildare, Ireland#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Intel Labs Europe, Collinstown Industrial Park, Leixlip, Ireland","institution_ids":["https://openalex.org/I131781684"]},{"raw_affiliation_string":"Intel Labs Europe, Kildare, Ireland#TAB#","institution_ids":["https://openalex.org/I131781684"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053293407","display_name":"Jessica McCarthy","orcid":"https://orcid.org/0000-0002-5261-6574"},"institutions":[{"id":"https://openalex.org/I131781684","display_name":"Intel (Ireland)","ror":"https://ror.org/02r5scg33","country_code":"IE","type":"company","lineage":["https://openalex.org/I131781684","https://openalex.org/I1343180700"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Jessica McCarthy","raw_affiliation_strings":["Intel Labs Europe, Collinstown Industrial Park, Leixlip, Ireland","Intel Labs Europe, Kildare, Ireland#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Intel Labs Europe, Collinstown Industrial Park, Leixlip, Ireland","institution_ids":["https://openalex.org/I131781684"]},{"raw_affiliation_string":"Intel Labs Europe, Kildare, Ireland#TAB#","institution_ids":["https://openalex.org/I131781684"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018521796","display_name":"Miha Stopar","orcid":null},"institutions":[{"id":"https://openalex.org/I1338034494","display_name":"XLAB (Slovenia)","ror":"https://ror.org/04xa5qt51","country_code":"SI","type":"company","lineage":["https://openalex.org/I1338034494"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Miha Stopar","raw_affiliation_strings":["XLAB d.o.o., Ljubljana, Slovenia","XLAB d.o.o., Ljubljana, Slovenia#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"XLAB d.o.o., Ljubljana, Slovenia","institution_ids":["https://openalex.org/I1338034494"]},{"raw_affiliation_string":"XLAB d.o.o., Ljubljana, Slovenia#TAB#","institution_ids":["https://openalex.org/I1338034494"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050160303","display_name":"Primo\u017e Hadalin","orcid":null},"institutions":[{"id":"https://openalex.org/I1338034494","display_name":"XLAB (Slovenia)","ror":"https://ror.org/04xa5qt51","country_code":"SI","type":"company","lineage":["https://openalex.org/I1338034494"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Primoz Hadalin","raw_affiliation_strings":["XLAB d.o.o., Ljubljana, Slovenia","XLAB d.o.o., Ljubljana, Slovenia#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"XLAB d.o.o., Ljubljana, Slovenia","institution_ids":["https://openalex.org/I1338034494"]},{"raw_affiliation_string":"XLAB d.o.o., Ljubljana, Slovenia#TAB#","institution_ids":["https://openalex.org/I1338034494"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5019596772","display_name":"Damjan Murn","orcid":null},"institutions":[{"id":"https://openalex.org/I1338034494","display_name":"XLAB (Slovenia)","ror":"https://ror.org/04xa5qt51","country_code":"SI","type":"company","lineage":["https://openalex.org/I1338034494"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Damjan Murn","raw_affiliation_strings":["XLAB d.o.o., Ljubljana, Slovenia","XLAB d.o.o., Ljubljana, Slovenia#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"XLAB d.o.o., Ljubljana, Slovenia","institution_ids":["https://openalex.org/I1338034494"]},{"raw_affiliation_string":"XLAB d.o.o., Ljubljana, Slovenia#TAB#","institution_ids":["https://openalex.org/I1338034494"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"319","last_page":"320"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10715","display_name":"Distributed and Parallel Computing Systems","score":0.9613000154495239,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10715","display_name":"Distributed and Parallel Computing Systems","score":0.9613000154495239,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9605000019073486,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8209636211395264},{"id":"https://openalex.org/keywords/provisioning","display_name":"Provisioning","score":0.6540113687515259},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.584042489528656},{"id":"https://openalex.org/keywords/service-level-agreement","display_name":"Service-level agreement","score":0.5527592301368713},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.4781804382801056},{"id":"https://openalex.org/keywords/negotiation","display_name":"Negotiation","score":0.4116078317165375},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.27205175161361694}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8209636211395264},{"id":"https://openalex.org/C172191483","wikidata":"https://www.wikidata.org/wiki/Q1071806","display_name":"Provisioning","level":2,"score":0.6540113687515259},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.584042489528656},{"id":"https://openalex.org/C2778160497","wikidata":"https://www.wikidata.org/wiki/Q869830","display_name":"Service-level agreement","level":3,"score":0.5527592301368713},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.4781804382801056},{"id":"https://openalex.org/C199776023","wikidata":"https://www.wikidata.org/wiki/Q202875","display_name":"Negotiation","level":2,"score":0.4116078317165375},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.27205175161361694},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-642-24755-2_34","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-24755-2_34","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:digitalcollection.zhaw.ch:11475/3494","is_oa":true,"landing_page_url":"https://digitalcollection.zhaw.ch/handle/11475/3494","pdf_url":null,"source":{"id":"https://openalex.org/S4306401811","display_name":"Z\u00fcrcher Hochschule f\u00fcr Angewandte Wissenschaften digital collection (Zurich University of Applied Sciences)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I200744771","host_organization_name":"ZHAW Zurich University of Applied Sciences","host_organization_lineage":["https://openalex.org/I200744771"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Text"}],"best_oa_location":{"id":"pmh:oai:digitalcollection.zhaw.ch:11475/3494","is_oa":true,"landing_page_url":"https://digitalcollection.zhaw.ch/handle/11475/3494","pdf_url":null,"source":{"id":"https://openalex.org/S4306401811","display_name":"Z\u00fcrcher Hochschule f\u00fcr Angewandte Wissenschaften digital collection (Zurich University of Applied Sciences)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I200744771","host_organization_name":"ZHAW Zurich University of Applied Sciences","host_organization_lineage":["https://openalex.org/I200744771"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Text"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.6399999856948853}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2893779165","https://openalex.org/W2017432143","https://openalex.org/W2785227142","https://openalex.org/W572531444","https://openalex.org/W2945962340","https://openalex.org/W2069352572","https://openalex.org/W2114349882","https://openalex.org/W2035428304","https://openalex.org/W2005627235","https://openalex.org/W2790415032"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}
