{"id":"https://openalex.org/W2249782153","doi":"https://doi.org/10.1007/978-3-642-23388-3_7","title":"Enterprise Transformation: The Serasa Experian Case","display_name":"Enterprise Transformation: The Serasa Experian Case","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W2249782153","doi":"https://doi.org/10.1007/978-3-642-23388-3_7","mag":"2249782153"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-23388-3_7","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-23388-3_7","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100757423","display_name":"Pedro Sousa","orcid":"https://orcid.org/0000-0001-7453-5778"},"institutions":[{"id":"https://openalex.org/I4210114189","display_name":"Link Consulting","ror":"https://ror.org/0206kf863","country_code":"PT","type":"company","lineage":["https://openalex.org/I4210114189"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Pedro Sousa","raw_affiliation_strings":["Aitec Brasil, Rua Luigi Galvani, 200, CEP 112 04575-020, S\u00e3o Paulo, SP, Brazil","Link Consulting, Avenida Duque de \u00c1vila, n\u00ba23, 1000-138, Lisboa, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Aitec Brasil, Rua Luigi Galvani, 200, CEP 112 04575-020, S\u00e3o Paulo, SP, Brazil","institution_ids":[]},{"raw_affiliation_string":"Link Consulting, Avenida Duque de \u00c1vila, n\u00ba23, 1000-138, Lisboa, Portugal","institution_ids":["https://openalex.org/I4210114189"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016452022","display_name":"Ricardo Gabriel","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ricardo Gabriel","raw_affiliation_strings":["Serasa Experian, Alameda dos Quinimuras, 187, CEP 04068-000, S\u00e3o Paulo, SP, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Serasa Experian, Alameda dos Quinimuras, 187, CEP 04068-000, S\u00e3o Paulo, SP, Brazil","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5042378809","display_name":"Gustavo Tadao","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Gustavo Tadao","raw_affiliation_strings":["Serasa Experian, Alameda dos Quinimuras, 187, CEP 04068-000, S\u00e3o Paulo, SP, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Serasa Experian, Alameda dos Quinimuras, 187, CEP 04068-000, S\u00e3o Paulo, SP, Brazil","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057294644","display_name":"Rosana Carvalho","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Rosana Carvalho","raw_affiliation_strings":["Aitec Brasil, Rua Luigi Galvani, 200, CEP 112 04575-020, S\u00e3o Paulo, SP, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Aitec Brasil, Rua Luigi Galvani, 200, CEP 112 04575-020, S\u00e3o Paulo, SP, Brazil","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5012418406","display_name":"Pedro Miguel Sousa","orcid":null},"institutions":[{"id":"https://openalex.org/I4210114189","display_name":"Link Consulting","ror":"https://ror.org/0206kf863","country_code":"PT","type":"company","lineage":["https://openalex.org/I4210114189"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Pedro Miguel Sousa","raw_affiliation_strings":["Aitec Brasil, Rua Luigi Galvani, 200, CEP 112 04575-020, S\u00e3o Paulo, SP, Brazil","Link Consulting, Avenida Duque de \u00c1vila, n\u00ba23, 1000-138, Lisboa, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Aitec Brasil, Rua Luigi Galvani, 200, CEP 112 04575-020, S\u00e3o Paulo, SP, Brazil","institution_ids":[]},{"raw_affiliation_string":"Link Consulting, Avenida Duque de \u00c1vila, n\u00ba23, 1000-138, Lisboa, Portugal","institution_ids":["https://openalex.org/I4210114189"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5026115525","display_name":"Andr\u00e9 Sampaio","orcid":null},"institutions":[{"id":"https://openalex.org/I4210114189","display_name":"Link Consulting","ror":"https://ror.org/0206kf863","country_code":"PT","type":"company","lineage":["https://openalex.org/I4210114189"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Andr\u00e9 Sampaio","raw_affiliation_strings":["Link Consulting, Avenida Duque de \u00c1vila, n\u00ba23, 1000-138, Lisboa, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Link Consulting, Avenida Duque de \u00c1vila, n\u00ba23, 1000-138, Lisboa, Portugal","institution_ids":["https://openalex.org/I4210114189"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.7214,"has_fulltext":false,"cited_by_count":43,"citation_normalized_percentile":{"value":0.96205399,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"134","last_page":"145"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/architecture","display_name":"Architecture","score":0.5369603037834167},{"id":"https://openalex.org/keywords/plan","display_name":"Plan (archaeology)","score":0.5050728917121887},{"id":"https://openalex.org/keywords/enterprise-architecture","display_name":"Enterprise architecture","score":0.45762500166893005},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.45513948798179626},{"id":"https://openalex.org/keywords/architectural-plan","display_name":"Architectural plan","score":0.41226649284362793},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.41063418984413147},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4098955988883972},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.4035632014274597},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.37982264161109924},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.34663763642311096},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.08257701992988586}],"concepts":[{"id":"https://openalex.org/C123657996","wikidata":"https://www.wikidata.org/wiki/Q12271","display_name":"Architecture","level":2,"score":0.5369603037834167},{"id":"https://openalex.org/C2776505523","wikidata":"https://www.wikidata.org/wiki/Q4785468","display_name":"Plan (archaeology)","level":2,"score":0.5050728917121887},{"id":"https://openalex.org/C10590034","wikidata":"https://www.wikidata.org/wiki/Q1048431","display_name":"Enterprise architecture","level":3,"score":0.45762500166893005},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.45513948798179626},{"id":"https://openalex.org/C152095336","wikidata":"https://www.wikidata.org/wiki/Q18965","display_name":"Architectural plan","level":3,"score":0.41226649284362793},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.41063418984413147},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4098955988883972},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.4035632014274597},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.37982264161109924},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.34663763642311096},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.08257701992988586},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-23388-3_7","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-23388-3_7","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Sustainable cities and communities","score":0.5299999713897705,"id":"https://metadata.un.org/sdg/11"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":3,"referenced_works":["https://openalex.org/W587950043","https://openalex.org/W1569991118","https://openalex.org/W1585766566"],"related_works":["https://openalex.org/W262822269","https://openalex.org/W2249318609","https://openalex.org/W4233379651","https://openalex.org/W2997745863","https://openalex.org/W2408581459","https://openalex.org/W1969962158","https://openalex.org/W2606475202","https://openalex.org/W1504069487","https://openalex.org/W2460693769","https://openalex.org/W4313465355"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":26},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":5}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}