{"id":"https://openalex.org/W120288677","doi":"https://doi.org/10.1007/978-3-642-16819-2_3","title":"An Enterprise-Wide Intervention at IRS: A Longitudinal Analysis of Stakeholder Sentiments","display_name":"An Enterprise-Wide Intervention at IRS: A Longitudinal Analysis of Stakeholder Sentiments","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W120288677","doi":"https://doi.org/10.1007/978-3-642-16819-2_3","mag":"120288677"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-16819-2_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-16819-2_3","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5037952807","display_name":"Sandeep Purao","orcid":"https://orcid.org/0000-0002-9101-1105"},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sandeep Purao","raw_affiliation_strings":["College of Information Sciences & Technology, The Pennsylvania State University, University Park State College, PA, 16802, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Information Sciences & Technology, The Pennsylvania State University, University Park State College, PA, 16802, USA","institution_ids":["https://openalex.org/I130769515"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5009706429","display_name":"Kevin C. Desouza","orcid":"https://orcid.org/0000-0002-4734-3081"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kevin Desouza","raw_affiliation_strings":["Information School, University of Washington, Seattle, WA, 98101, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information School, University of Washington, Seattle, WA, 98101, USA","institution_ids":["https://openalex.org/I201448701"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"30","last_page":"43"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9922000169754028,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9922000169754028,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10344","display_name":"Management and Organizational Studies","score":0.9690999984741211,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.6459091901779175},{"id":"https://openalex.org/keywords/agency","display_name":"Agency (philosophy)","score":0.6197205185890198},{"id":"https://openalex.org/keywords/intervention","display_name":"Intervention (counseling)","score":0.6002201437950134},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5777924656867981},{"id":"https://openalex.org/keywords/modernization-theory","display_name":"Modernization theory","score":0.5640142560005188},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5461716055870056},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5014152526855469},{"id":"https://openalex.org/keywords/economic-interventionism","display_name":"Economic interventionism","score":0.47715872526168823},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.4670378863811493},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.457235187292099},{"id":"https://openalex.org/keywords/public-administration","display_name":"Public administration","score":0.34991252422332764},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2727371156215668},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.26583749055862427},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.25308865308761597},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.14148426055908203},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.0982566773891449},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.0730433464050293}],"concepts":[{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.6459091901779175},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.6197205185890198},{"id":"https://openalex.org/C2780665704","wikidata":"https://www.wikidata.org/wiki/Q959298","display_name":"Intervention (counseling)","level":2,"score":0.6002201437950134},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5777924656867981},{"id":"https://openalex.org/C53844881","wikidata":"https://www.wikidata.org/wiki/Q856122","display_name":"Modernization theory","level":2,"score":0.5640142560005188},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5461716055870056},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5014152526855469},{"id":"https://openalex.org/C172886114","wikidata":"https://www.wikidata.org/wiki/Q597339","display_name":"Economic interventionism","level":3,"score":0.47715872526168823},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.4670378863811493},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.457235187292099},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.34991252422332764},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2727371156215668},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.26583749055862427},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.25308865308761597},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.14148426055908203},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0982566773891449},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0730433464050293},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-642-16819-2_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-16819-2_3","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},{"id":"pmh:oai:eprints.qut.edu.au:119989","is_oa":false,"landing_page_url":"https://rdcu.be/dpYRM","pdf_url":null,"source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Trends in Enterprise Architecture Research. TEAR 2010","raw_type":"Chapter in Book, Report or Conference volume"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","score":0.5,"id":"https://metadata.un.org/sdg/17"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W1452539311","https://openalex.org/W1506150625","https://openalex.org/W1562756903","https://openalex.org/W1574089532","https://openalex.org/W1577962188","https://openalex.org/W1787721450","https://openalex.org/W1974009898","https://openalex.org/W1974737330","https://openalex.org/W1987678503","https://openalex.org/W1998672825","https://openalex.org/W2016364797","https://openalex.org/W2026948260","https://openalex.org/W2030624438","https://openalex.org/W2036597132","https://openalex.org/W2052432121","https://openalex.org/W2095654817","https://openalex.org/W2104640615","https://openalex.org/W2115497642","https://openalex.org/W2127493267","https://openalex.org/W2165610448","https://openalex.org/W2245830543","https://openalex.org/W2613965233","https://openalex.org/W2617544614","https://openalex.org/W4238198545","https://openalex.org/W4300199522"],"related_works":["https://openalex.org/W2385453369","https://openalex.org/W2367160644","https://openalex.org/W2382633101","https://openalex.org/W2349426147","https://openalex.org/W2366351446","https://openalex.org/W2391117647","https://openalex.org/W4387670939","https://openalex.org/W2384551141","https://openalex.org/W2379608721","https://openalex.org/W2386430393"],"abstract_inverted_index":null,"counts_by_year":[{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}
