{"id":"https://openalex.org/W1500150014","doi":"https://doi.org/10.1007/978-3-642-16324-1_36","title":"System of Indicators in the Innovation Management: Business Intelligence Applied to Tourism","display_name":"System of Indicators in the Innovation Management: Business Intelligence Applied to Tourism","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W1500150014","doi":"https://doi.org/10.1007/978-3-642-16324-1_36","mag":"1500150014"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-16324-1_36","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-16324-1_36","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008185626","display_name":"Dayana Lozada","orcid":"https://orcid.org/0000-0002-4102-475X"},"institutions":[{"id":"https://openalex.org/I172820736","display_name":"University of Holgu\u00edn","ror":"https://ror.org/03m84a908","country_code":"CU","type":"education","lineage":["https://openalex.org/I172820736"]}],"countries":["CU"],"is_corresponding":false,"raw_author_name":"Dayana Lozada","raw_affiliation_strings":["Tourism Studies Center, University of Holgu\u00edn, Cuba"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tourism Studies Center, University of Holgu\u00edn, Cuba","institution_ids":["https://openalex.org/I172820736"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046754385","display_name":"Francisco Araque","orcid":null},"institutions":[{"id":"https://openalex.org/I173304897","display_name":"Universidad de Granada","ror":"https://ror.org/04njjy449","country_code":"ES","type":"education","lineage":["https://openalex.org/I173304897"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Francisco Araque","raw_affiliation_strings":["ETSIIT, University of Granada, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ETSIIT, University of Granada, Spain","institution_ids":["https://openalex.org/I173304897"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023488907","display_name":"Jos\u00e9 M. Morales-del-Castillo","orcid":"https://orcid.org/0000-0002-4342-7077"},"institutions":[{"id":"https://openalex.org/I173304897","display_name":"Universidad de Granada","ror":"https://ror.org/04njjy449","country_code":"ES","type":"education","lineage":["https://openalex.org/I173304897"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Jose Manuel Castillo","raw_affiliation_strings":["ETSIIT, University of Granada, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ETSIIT, University of Granada, Spain","institution_ids":["https://openalex.org/I173304897"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073657163","display_name":"Alberto Salguero","orcid":"https://orcid.org/0000-0001-9221-7351"},"institutions":[{"id":"https://openalex.org/I173304897","display_name":"Universidad de Granada","ror":"https://ror.org/04njjy449","country_code":"ES","type":"education","lineage":["https://openalex.org/I173304897"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Alberto Salguero","raw_affiliation_strings":["ETSIIT, University of Granada, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ETSIIT, University of Granada, Spain","institution_ids":["https://openalex.org/I173304897"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028444804","display_name":"Cec\u00edlia Delgado","orcid":"https://orcid.org/0000-0003-4211-0614"},"institutions":[{"id":"https://openalex.org/I173304897","display_name":"Universidad de Granada","ror":"https://ror.org/04njjy449","country_code":"ES","type":"education","lineage":["https://openalex.org/I173304897"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Cecilia Delgado","raw_affiliation_strings":["ETSIIT, University of Granada, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ETSIIT, University of Granada, Spain","institution_ids":["https://openalex.org/I173304897"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015606586","display_name":"Marcia Noda","orcid":null},"institutions":[{"id":"https://openalex.org/I172820736","display_name":"University of Holgu\u00edn","ror":"https://ror.org/03m84a908","country_code":"CU","type":"education","lineage":["https://openalex.org/I172820736"]}],"countries":["CU"],"is_corresponding":false,"raw_author_name":"Marcia Noda","raw_affiliation_strings":["Tourism Studies Center, University of Holgu\u00edn, Cuba"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tourism Studies Center, University of Holgu\u00edn, Cuba","institution_ids":["https://openalex.org/I172820736"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013077913","display_name":"Gilberto Hern\u00e1ndez P\u00e9rez","orcid":"https://orcid.org/0000-0002-4558-1107"},"institutions":[{"id":"https://openalex.org/I3018837529","display_name":"Universidad Central \"Marta Abreu\" de las Villas (UCLV)","ror":"https://ror.org/01cdy6h50","country_code":"CU","type":"education","lineage":["https://openalex.org/I3018837529"]}],"countries":["CU"],"is_corresponding":false,"raw_author_name":"Gilberto Hern\u00e1ndez","raw_affiliation_strings":["Department of Industrial Engineering, Central University of Las Villas, Cuba"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Central University of Las Villas, Cuba","institution_ids":["https://openalex.org/I3018837529"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"336","last_page":"342"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9624000191688538,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9624000191688538,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13204","display_name":"Competitive and Knowledge Intelligence","score":0.9607999920845032,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/balanced-scorecard","display_name":"Balanced scorecard","score":0.9082294702529907},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.7321575880050659},{"id":"https://openalex.org/keywords/business-intelligence","display_name":"Business intelligence","score":0.5607772469520569},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5579370260238647},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.555267333984375},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5338861346244812},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.48601633310317993},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.46630632877349854},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.46407416462898254},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.40511637926101685},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3294987678527832},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1933598518371582},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.14230242371559143}],"concepts":[{"id":"https://openalex.org/C199004533","wikidata":"https://www.wikidata.org/wiki/Q210127","display_name":"Balanced scorecard","level":2,"score":0.9082294702529907},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.7321575880050659},{"id":"https://openalex.org/C2767350","wikidata":"https://www.wikidata.org/wiki/Q6662173","display_name":"Business intelligence","level":2,"score":0.5607772469520569},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5579370260238647},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.555267333984375},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5338861346244812},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.48601633310317993},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.46630632877349854},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.46407416462898254},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.40511637926101685},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3294987678527832},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1933598518371582},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.14230242371559143},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-16324-1_36","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-16324-1_36","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.550000011920929}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W151639641","https://openalex.org/W599503780","https://openalex.org/W654759071","https://openalex.org/W1530185888","https://openalex.org/W1539538907","https://openalex.org/W1574626663","https://openalex.org/W1647221054","https://openalex.org/W1664695950","https://openalex.org/W1811136128","https://openalex.org/W1955934323","https://openalex.org/W2136993885","https://openalex.org/W2244527890","https://openalex.org/W2262301055","https://openalex.org/W2505673884","https://openalex.org/W2613161123","https://openalex.org/W3159269546","https://openalex.org/W4229739501","https://openalex.org/W4252131579","https://openalex.org/W4253234135","https://openalex.org/W6830960431"],"related_works":["https://openalex.org/W1997877311","https://openalex.org/W2505003522","https://openalex.org/W3022120392","https://openalex.org/W2042891485","https://openalex.org/W2480839567","https://openalex.org/W2103378308","https://openalex.org/W950842689","https://openalex.org/W4241524198","https://openalex.org/W4252572615","https://openalex.org/W3194694443"],"abstract_inverted_index":null,"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}
