{"id":"https://openalex.org/W75225272","doi":"https://doi.org/10.1007/978-3-642-16265-7_13","title":"Satisfaction Meets Expectations","display_name":"Satisfaction Meets Expectations","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W75225272","doi":"https://doi.org/10.1007/978-3-642-16265-7_13","mag":"75225272"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-16265-7_13","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-16265-7_13","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5089746112","display_name":"Martin Fr\u00e4nzle","orcid":"https://orcid.org/0000-0002-9138-8340"},"institutions":[{"id":"https://openalex.org/I129877168","display_name":"Carl von Ossietzky Universit\u00e4t Oldenburg","ror":"https://ror.org/033n9gh91","country_code":"DE","type":"education","lineage":["https://openalex.org/I129877168"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Martin Fr\u00e4nzle","raw_affiliation_strings":["Carl von Ossietzky Universit\u00e4t, Oldenburg, Germany","Carl von Ossietzky Universit\u00e4t Oldenburg , Germany"],"affiliations":[{"raw_affiliation_string":"Carl von Ossietzky Universit\u00e4t, Oldenburg, Germany","institution_ids":["https://openalex.org/I129877168"]},{"raw_affiliation_string":"Carl von Ossietzky Universit\u00e4t Oldenburg , Germany","institution_ids":["https://openalex.org/I129877168"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002477196","display_name":"Tino Teige","orcid":null},"institutions":[{"id":"https://openalex.org/I129877168","display_name":"Carl von Ossietzky Universit\u00e4t Oldenburg","ror":"https://ror.org/033n9gh91","country_code":"DE","type":"education","lineage":["https://openalex.org/I129877168"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Tino Teige","raw_affiliation_strings":["Carl von Ossietzky Universit\u00e4t, Oldenburg, Germany","Carl von Ossietzky Universit\u00e4t Oldenburg , Germany"],"affiliations":[{"raw_affiliation_string":"Carl von Ossietzky Universit\u00e4t, Oldenburg, Germany","institution_ids":["https://openalex.org/I129877168"]},{"raw_affiliation_string":"Carl von Ossietzky Universit\u00e4t Oldenburg , Germany","institution_ids":["https://openalex.org/I129877168"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027022102","display_name":"Andreas Eggers","orcid":null},"institutions":[{"id":"https://openalex.org/I129877168","display_name":"Carl von Ossietzky Universit\u00e4t Oldenburg","ror":"https://ror.org/033n9gh91","country_code":"DE","type":"education","lineage":["https://openalex.org/I129877168"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Andreas Eggers","raw_affiliation_strings":["Carl von Ossietzky Universit\u00e4t, Oldenburg, Germany","Carl von Ossietzky Universit\u00e4t Oldenburg , Germany"],"affiliations":[{"raw_affiliation_string":"Carl von Ossietzky Universit\u00e4t, Oldenburg, Germany","institution_ids":["https://openalex.org/I129877168"]},{"raw_affiliation_string":"Carl von Ossietzky Universit\u00e4t Oldenburg , Germany","institution_ids":["https://openalex.org/I129877168"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5089746112"],"corresponding_institution_ids":["https://openalex.org/I129877168"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":1.4649,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.79693989,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"168","last_page":"182"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10142","display_name":"Formal Methods in Verification","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1703","display_name":"Computational Theory and Mathematics"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10142","display_name":"Formal Methods in Verification","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1703","display_name":"Computational Theory and Mathematics"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10126","display_name":"Logic, programming, and type systems","score":0.9775999784469604,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10639","display_name":"Advanced Software Engineering Methodologies","score":0.9652000069618225,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.46726101636886597}],"concepts":[{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.46726101636886597}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-16265-7_13","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-16265-7_13","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W1481397690","https://openalex.org/W1491203899","https://openalex.org/W1495732641","https://openalex.org/W1511506132","https://openalex.org/W1522448884","https://openalex.org/W1586677474","https://openalex.org/W2004120748","https://openalex.org/W2019851160","https://openalex.org/W2087221982","https://openalex.org/W2126053898","https://openalex.org/W2151028272","https://openalex.org/W2163850966","https://openalex.org/W2402275861","https://openalex.org/W6634978047"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2931662336","https://openalex.org/W2077865380","https://openalex.org/W2053487507","https://openalex.org/W2765597752","https://openalex.org/W2134894512","https://openalex.org/W2083375246","https://openalex.org/W2067108088","https://openalex.org/W2085372204","https://openalex.org/W4391301621"],"abstract_inverted_index":null,"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
