{"id":"https://openalex.org/W1559531086","doi":"https://doi.org/10.1007/978-3-642-13054-0_21","title":"Improving Responsiveness, Bug Detection, and Delays in a Bureaucratic Setting: A Longitudinal Empirical IID Adoption Case Study","display_name":"Improving Responsiveness, Bug Detection, and Delays in a Bureaucratic Setting: A Longitudinal Empirical IID Adoption Case Study","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W1559531086","doi":"https://doi.org/10.1007/978-3-642-13054-0_21","mag":"1559531086"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-13054-0_21","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-13054-0_21","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5056251867","display_name":"Caryna Pinheiro","orcid":null},"institutions":[{"id":"https://openalex.org/I168635309","display_name":"University of Calgary","ror":"https://ror.org/03yjb2x39","country_code":"CA","type":"education","lineage":["https://openalex.org/I168635309"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Caryna Pinheiro","raw_affiliation_strings":["University of Calgary, Calgary, Canada","University of Calgary"],"affiliations":[{"raw_affiliation_string":"University of Calgary, Calgary, Canada","institution_ids":["https://openalex.org/I168635309"]},{"raw_affiliation_string":"University of Calgary","institution_ids":["https://openalex.org/I168635309"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070105322","display_name":"Frank Maurer","orcid":"https://orcid.org/0000-0002-0240-715X"},"institutions":[{"id":"https://openalex.org/I168635309","display_name":"University of Calgary","ror":"https://ror.org/03yjb2x39","country_code":"CA","type":"education","lineage":["https://openalex.org/I168635309"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Frank Maurer","raw_affiliation_strings":["University of Calgary, Calgary, Canada","University of Calgary"],"affiliations":[{"raw_affiliation_string":"University of Calgary, Calgary, Canada","institution_ids":["https://openalex.org/I168635309"]},{"raw_affiliation_string":"University of Calgary","institution_ids":["https://openalex.org/I168635309"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5017050197","display_name":"Jonathan Sillito","orcid":"https://orcid.org/0000-0003-2398-2599"},"institutions":[{"id":"https://openalex.org/I168635309","display_name":"University of Calgary","ror":"https://ror.org/03yjb2x39","country_code":"CA","type":"education","lineage":["https://openalex.org/I168635309"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Jonathan Sillito","raw_affiliation_strings":["University of Calgary, Calgary, Canada","University of Calgary"],"affiliations":[{"raw_affiliation_string":"University of Calgary, Calgary, Canada","institution_ids":["https://openalex.org/I168635309"]},{"raw_affiliation_string":"University of Calgary","institution_ids":["https://openalex.org/I168635309"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5056251867"],"corresponding_institution_ids":["https://openalex.org/I168635309"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.14779399,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"214","last_page":"219"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9900000095367432,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/agency","display_name":"Agency (philosophy)","score":0.6602395176887512},{"id":"https://openalex.org/keywords/bureaucracy","display_name":"Bureaucracy","score":0.5294201970100403},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.49139395356178284},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4496411383152008},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.4439737796783447},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.36440950632095337},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3516467213630676},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2316381335258484},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.09615600109100342}],"concepts":[{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.6602395176887512},{"id":"https://openalex.org/C51575053","wikidata":"https://www.wikidata.org/wiki/Q72468","display_name":"Bureaucracy","level":3,"score":0.5294201970100403},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.49139395356178284},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4496411383152008},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.4439737796783447},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.36440950632095337},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3516467213630676},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2316381335258484},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.09615600109100342},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-642-13054-0_21","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-13054-0_21","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},{"id":"pmh:oai:prism.ucalgary.ca:1880/50960","is_oa":false,"landing_page_url":"http://hdl.handle.net/1880/50960","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":""}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W195425080","https://openalex.org/W1530366124","https://openalex.org/W1565790345","https://openalex.org/W1587715758","https://openalex.org/W1985595632","https://openalex.org/W2024858202","https://openalex.org/W2048752781","https://openalex.org/W2119162476","https://openalex.org/W2128181234","https://openalex.org/W2131399871","https://openalex.org/W2140770718","https://openalex.org/W2276797782","https://openalex.org/W2494040287","https://openalex.org/W2745192500"],"related_works":["https://openalex.org/W2056840011","https://openalex.org/W2360685388","https://openalex.org/W2967040666","https://openalex.org/W2387900108","https://openalex.org/W2978971984","https://openalex.org/W4233227852","https://openalex.org/W4252898435","https://openalex.org/W2041943767","https://openalex.org/W57911776","https://openalex.org/W1996137866"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}