{"id":"https://openalex.org/W1531812780","doi":"https://doi.org/10.1007/978-3-642-10308-7_12","title":"Seeing the System through the End Users\u2019 Eyes: Shadow Expert Technique for Evaluating the Consistency of a Learning Management System","display_name":"Seeing the System through the End Users\u2019 Eyes: Shadow Expert Technique for Evaluating the Consistency of a Learning Management System","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W1531812780","doi":"https://doi.org/10.1007/978-3-642-10308-7_12","mag":"1531812780"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-10308-7_12","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-10308-7_12","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034657358","display_name":"Andreas Holzinger","orcid":"https://orcid.org/0000-0002-6786-5194"},"institutions":[{"id":"https://openalex.org/I202276237","display_name":"Medical University of Graz","ror":"https://ror.org/02n0bts35","country_code":"AT","type":"education","lineage":["https://openalex.org/I202276237"]},{"id":"https://openalex.org/I4092182","display_name":"Graz University of Technology","ror":"https://ror.org/00d7xrm67","country_code":"AT","type":"education","lineage":["https://openalex.org/I4092182"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Andreas Holzinger","raw_affiliation_strings":["CIS/Department of Social Media, Graz University of Technology, A-8010, Graz","Institute for Information Systems and Computer Media (IICM), Graz University of Technology, Graz, Austria","Institute for Medical Informatics (IMI), Research Unit HCI4MED, Medical University Graz, Graz, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CIS/Department of Social Media, Graz University of Technology, A-8010, Graz","institution_ids":["https://openalex.org/I4092182"]},{"raw_affiliation_string":"Institute for Information Systems and Computer Media (IICM), Graz University of Technology, Graz, Austria","institution_ids":["https://openalex.org/I4092182"]},{"raw_affiliation_string":"Institute for Medical Informatics (IMI), Research Unit HCI4MED, Medical University Graz, Graz, Austria","institution_ids":["https://openalex.org/I202276237"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007927674","display_name":"Christian Stickel","orcid":null},"institutions":[{"id":"https://openalex.org/I4092182","display_name":"Graz University of Technology","ror":"https://ror.org/00d7xrm67","country_code":"AT","type":"education","lineage":["https://openalex.org/I4092182"]}],"countries":["AT"],"is_corresponding":true,"raw_author_name":"Christian Stickel","raw_affiliation_strings":["CIS/Department of Social Media, Graz University of Technology, A-8010, Graz","CIS/Department of Social Media, Graz University of Technology, Graz"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CIS/Department of Social Media, Graz University of Technology, A-8010, Graz","institution_ids":["https://openalex.org/I4092182"]},{"raw_affiliation_string":"CIS/Department of Social Media, Graz University of Technology, Graz","institution_ids":["https://openalex.org/I4092182"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065335539","display_name":"Markus Fassold","orcid":null},"institutions":[{"id":"https://openalex.org/I4092182","display_name":"Graz University of Technology","ror":"https://ror.org/00d7xrm67","country_code":"AT","type":"education","lineage":["https://openalex.org/I4092182"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Markus Fassold","raw_affiliation_strings":["CIS/Department of Social Media, Graz University of Technology, A-8010, Graz","CIS/Department of Social Media, Graz University of Technology, Graz"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CIS/Department of Social Media, Graz University of Technology, A-8010, Graz","institution_ids":["https://openalex.org/I4092182"]},{"raw_affiliation_string":"CIS/Department of Social Media, Graz University of Technology, Graz","institution_ids":["https://openalex.org/I4092182"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5083412977","display_name":"Martin Ebner","orcid":"https://orcid.org/0000-0001-5789-5296"},"institutions":[{"id":"https://openalex.org/I4092182","display_name":"Graz University of Technology","ror":"https://ror.org/00d7xrm67","country_code":"AT","type":"education","lineage":["https://openalex.org/I4092182"]}],"countries":["AT"],"is_corresponding":true,"raw_author_name":"Martin Ebner","raw_affiliation_strings":["CIS/Department of Social Media, Graz University of Technology, A-8010, Graz","CIS/Department of Social Media, Graz University of Technology, Graz"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CIS/Department of Social Media, Graz University of Technology, A-8010, Graz","institution_ids":["https://openalex.org/I4092182"]},{"raw_affiliation_string":"CIS/Department of Social Media, Graz University of Technology, Graz","institution_ids":["https://openalex.org/I4092182"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5007927674","https://openalex.org/A5083412977"],"corresponding_institution_ids":["https://openalex.org/I4092182"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":1.3056,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.7867969,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"178","last_page":"192"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10636","display_name":"Innovative Teaching and Learning Methods","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9768000245094299,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8156914710998535},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.8024368286132812},{"id":"https://openalex.org/keywords/consistency","display_name":"Consistency (knowledge bases)","score":0.7445313930511475},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.6131899356842041},{"id":"https://openalex.org/keywords/user-interface","display_name":"User interface","score":0.6068095564842224},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.5118969678878784},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.506569504737854},{"id":"https://openalex.org/keywords/end-user","display_name":"End user","score":0.4196997582912445},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.35539597272872925},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.30045968294143677},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2651919722557068},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.086160808801651},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.08103683590888977}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8156914710998535},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8024368286132812},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.7445313930511475},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6131899356842041},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.6068095564842224},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5118969678878784},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.506569504737854},{"id":"https://openalex.org/C91262260","wikidata":"https://www.wikidata.org/wiki/Q528074","display_name":"End user","level":2,"score":0.4196997582912445},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.35539597272872925},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.30045968294143677},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2651919722557068},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.086160808801651},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.08103683590888977},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-10308-7_12","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-10308-7_12","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":53,"referenced_works":["https://openalex.org/W19399978","https://openalex.org/W43120215","https://openalex.org/W61507479","https://openalex.org/W179157546","https://openalex.org/W237987650","https://openalex.org/W591743112","https://openalex.org/W1496207863","https://openalex.org/W1501755416","https://openalex.org/W1503237970","https://openalex.org/W1551866545","https://openalex.org/W1575645407","https://openalex.org/W1582097224","https://openalex.org/W1596865774","https://openalex.org/W1596953637","https://openalex.org/W1657275978","https://openalex.org/W1660019029","https://openalex.org/W1859755998","https://openalex.org/W1904603928","https://openalex.org/W1928294160","https://openalex.org/W1977953443","https://openalex.org/W1978429277","https://openalex.org/W1990043224","https://openalex.org/W2003287150","https://openalex.org/W2043365610","https://openalex.org/W2044673684","https://openalex.org/W2063315028","https://openalex.org/W2070096092","https://openalex.org/W2075949054","https://openalex.org/W2092610242","https://openalex.org/W2120457539","https://openalex.org/W2123921000","https://openalex.org/W2125478666","https://openalex.org/W2131664240","https://openalex.org/W2136013923","https://openalex.org/W2136654812","https://openalex.org/W2144205059","https://openalex.org/W2150457332","https://openalex.org/W2153186534","https://openalex.org/W2154324746","https://openalex.org/W2158685692","https://openalex.org/W2162598207","https://openalex.org/W2335981248","https://openalex.org/W2489408358","https://openalex.org/W2504766324","https://openalex.org/W2936737507","https://openalex.org/W2995575468","https://openalex.org/W3149428395","https://openalex.org/W4205316652","https://openalex.org/W4206240316","https://openalex.org/W4237112997","https://openalex.org/W4247091214","https://openalex.org/W4253953736","https://openalex.org/W4301384209"],"related_works":["https://openalex.org/W2429057255","https://openalex.org/W2187546663","https://openalex.org/W148745890","https://openalex.org/W4389670110","https://openalex.org/W4231077715","https://openalex.org/W1649706580","https://openalex.org/W3195608031","https://openalex.org/W3175565008","https://openalex.org/W2601049595","https://openalex.org/W1507073556"],"abstract_inverted_index":null,"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-08-04T08:18:43.703281","created_date":"2025-10-10T00:00:00"}
