{"id":"https://openalex.org/W2097429881","doi":"https://doi.org/10.1007/978-3-642-04380-2_75","title":"Are ECAs More Persuasive than Textual Messages?","display_name":"Are ECAs More Persuasive than Textual Messages?","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W2097429881","doi":"https://doi.org/10.1007/978-3-642-04380-2_75","mag":"2097429881"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-04380-2_75","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-04380-2_75","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045475262","display_name":"Irene Mazzotta","orcid":"https://orcid.org/0000-0002-2983-600X"},"institutions":[{"id":"https://openalex.org/I5561750","display_name":"University of Bari Aldo Moro","ror":"https://ror.org/027ynra39","country_code":"IT","type":"education","lineage":["https://openalex.org/I5561750"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Irene Mazzotta","raw_affiliation_strings":["Department of Informatics, University of Bari, via Orabona 4, 70125, Bari, Italy"],"affiliations":[{"raw_affiliation_string":"Department of Informatics, University of Bari, via Orabona 4, 70125, Bari, Italy","institution_ids":["https://openalex.org/I5561750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030063602","display_name":"Nicole Novielli","orcid":"https://orcid.org/0000-0003-1160-2608"},"institutions":[{"id":"https://openalex.org/I5561750","display_name":"University of Bari Aldo Moro","ror":"https://ror.org/027ynra39","country_code":"IT","type":"education","lineage":["https://openalex.org/I5561750"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Nicole Novielli","raw_affiliation_strings":["Department of Informatics, University of Bari, via Orabona 4, 70125, Bari, Italy"],"affiliations":[{"raw_affiliation_string":"Department of Informatics, University of Bari, via Orabona 4, 70125, Bari, Italy","institution_ids":["https://openalex.org/I5561750"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5065110383","display_name":"Berardina De Carolis","orcid":"https://orcid.org/0000-0002-2689-137X"},"institutions":[{"id":"https://openalex.org/I5561750","display_name":"University of Bari Aldo Moro","ror":"https://ror.org/027ynra39","country_code":"IT","type":"education","lineage":["https://openalex.org/I5561750"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Berardina De Carolis","raw_affiliation_strings":["Department of Informatics, University of Bari, via Orabona 4, 70125, Bari, Italy"],"affiliations":[{"raw_affiliation_string":"Department of Informatics, University of Bari, via Orabona 4, 70125, Bari, Italy","institution_ids":["https://openalex.org/I5561750"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5045475262"],"corresponding_institution_ids":["https://openalex.org/I5561750"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.5789,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.69626587,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"527","last_page":"528"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8085054159164429},{"id":"https://openalex.org/keywords/embodied-cognition","display_name":"Embodied cognition","score":0.7822670340538025},{"id":"https://openalex.org/keywords/metaphor","display_name":"Metaphor","score":0.7779906392097473},{"id":"https://openalex.org/keywords/persuasive-technology","display_name":"Persuasive technology","score":0.6699869632720947},{"id":"https://openalex.org/keywords/character","display_name":"Character (mathematics)","score":0.5719099640846252},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4886973202228546},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.4808571934700012},{"id":"https://openalex.org/keywords/dialog-system","display_name":"Dialog system","score":0.47594213485717773},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3524448871612549},{"id":"https://openalex.org/keywords/persuasion","display_name":"Persuasion","score":0.20180734992027283},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.19964760541915894},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1970331370830536},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.15332546830177307},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.12348353862762451},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.07642397284507751},{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.06741201877593994}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8085054159164429},{"id":"https://openalex.org/C100609095","wikidata":"https://www.wikidata.org/wiki/Q1335050","display_name":"Embodied cognition","level":2,"score":0.7822670340538025},{"id":"https://openalex.org/C2778311575","wikidata":"https://www.wikidata.org/wiki/Q18534","display_name":"Metaphor","level":2,"score":0.7779906392097473},{"id":"https://openalex.org/C100143864","wikidata":"https://www.wikidata.org/wiki/Q2902255","display_name":"Persuasive technology","level":3,"score":0.6699869632720947},{"id":"https://openalex.org/C2780861071","wikidata":"https://www.wikidata.org/wiki/Q1062934","display_name":"Character (mathematics)","level":2,"score":0.5719099640846252},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4886973202228546},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4808571934700012},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.47594213485717773},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3524448871612549},{"id":"https://openalex.org/C2781310500","wikidata":"https://www.wikidata.org/wiki/Q1231428","display_name":"Persuasion","level":2,"score":0.20180734992027283},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.19964760541915894},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1970331370830536},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.15332546830177307},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.12348353862762451},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.07642397284507751},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.06741201877593994},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-642-04380-2_75","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-04380-2_75","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:ricerca.uniba.it:11586/19227","is_oa":false,"landing_page_url":"http://hdl.handle.net/11586/19227","pdf_url":null,"source":{"id":"https://openalex.org/S4377196296","display_name":"CINECA IRIS Institutional Research Information System (University of Bari Aldo Moro)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I5561750","host_organization_name":"University of Bari Aldo Moro","host_organization_lineage":["https://openalex.org/I5561750"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/bookPart"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/5","display_name":"Gender equality","score":0.47999998927116394}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W1511805942","https://openalex.org/W2009179612","https://openalex.org/W2063302042","https://openalex.org/W2095959179"],"related_works":["https://openalex.org/W2380179524","https://openalex.org/W4283365723","https://openalex.org/W1593456883","https://openalex.org/W2963001125","https://openalex.org/W1596535966","https://openalex.org/W1487956045","https://openalex.org/W2135357356","https://openalex.org/W2119445168","https://openalex.org/W2185743013","https://openalex.org/W2035142037"],"abstract_inverted_index":null,"counts_by_year":[{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2016,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2016-06-24T00:00:00"}