{"id":"https://openalex.org/W1636408697","doi":"https://doi.org/10.1007/978-3-642-03115-1_23","title":"Trust and Conflicts in Distance Learning Higher Education Courses Tutor Teams","display_name":"Trust and Conflicts in Distance Learning Higher Education Courses Tutor Teams","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W1636408697","doi":"https://doi.org/10.1007/978-3-642-03115-1_23","mag":"1636408697"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-03115-1_23","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-03115-1_23","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-03115-1_23.pdf","source":{"id":"https://openalex.org/S4210185096","display_name":"IFIP advances in information and communication technology","issn_l":"1868-422X","issn":["1868-422X","1868-4238"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP Advances in Information and Communication Technology","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-03115-1_23.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055413780","display_name":"Aline Pereira Soares","orcid":"https://orcid.org/0000-0002-9188-7270"},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":true,"raw_author_name":"Aline Pereira Soares","raw_affiliation_strings":["Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil"],"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil","institution_ids":["https://openalex.org/I4104125"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044179832","display_name":"Marina Keiko Nakayama","orcid":"https://orcid.org/0000-0001-5007-265X"},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Marina Keiko Nakayama","raw_affiliation_strings":["Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil"],"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil","institution_ids":["https://openalex.org/I4104125"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101812669","display_name":"Ricardo Azambuja Silveira","orcid":"https://orcid.org/0000-0002-9895-9708"},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Ricardo Azambuja Silveira","raw_affiliation_strings":["Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil"],"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil","institution_ids":["https://openalex.org/I4104125"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5107886400","display_name":"Andressa Sasaki Vasques Pacheco","orcid":null},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Andressa Sasaki Vasques Pacheco","raw_affiliation_strings":["Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil"],"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil","institution_ids":["https://openalex.org/I4104125"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057111628","display_name":"Patr\u00edcia de S\u00e1 Freire","orcid":"https://orcid.org/0000-0002-9259-682X"},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Patr\u00edcia de S\u00e1 Freire","raw_affiliation_strings":["Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil"],"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil","institution_ids":["https://openalex.org/I4104125"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035432087","display_name":"Kelly Cristina Benetti","orcid":null},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Kelly Benetti","raw_affiliation_strings":["Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil"],"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s Gradua\u00e7\u00e3o em Engenharia e Gest\u00e3o do Conhecimento \u2013 PPEGC/UFSC - Bairro Trindade - Florian\u00f3polis, Universidade Federal de Santa Catarina, UFSC, Caixa-Postal: 476, Santa Catarina, CEP, 88040-970, Brazil","institution_ids":["https://openalex.org/I4104125"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5055413780"],"corresponding_institution_ids":["https://openalex.org/I4104125"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.13645762,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"216","last_page":"225"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11530","display_name":"Business and Management Studies","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11530","display_name":"Business and Management Studies","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13564","display_name":"Education and Public Policy","score":0.9472000002861023,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12363","display_name":"Academic Research in Diverse Fields","score":0.9426000118255615,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/distance-education","display_name":"Distance education","score":0.7455583214759827},{"id":"https://openalex.org/keywords/tutor","display_name":"TUTOR","score":0.6611494421958923},{"id":"https://openalex.org/keywords/style","display_name":"Style (visual arts)","score":0.4377467632293701},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.43155473470687866},{"id":"https://openalex.org/keywords/graduate-students","display_name":"Graduate students","score":0.4201878309249878},{"id":"https://openalex.org/keywords/learning-styles","display_name":"Learning styles","score":0.4152679443359375},{"id":"https://openalex.org/keywords/mathematics-education","display_name":"Mathematics education","score":0.37794506549835205},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.37609195709228516},{"id":"https://openalex.org/keywords/pedagogy","display_name":"Pedagogy","score":0.33108386397361755},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.32088136672973633},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.28764063119888306},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.12522971630096436}],"concepts":[{"id":"https://openalex.org/C503872463","wikidata":"https://www.wikidata.org/wiki/Q159595","display_name":"Distance education","level":2,"score":0.7455583214759827},{"id":"https://openalex.org/C2778371403","wikidata":"https://www.wikidata.org/wiki/Q7672049","display_name":"TUTOR","level":2,"score":0.6611494421958923},{"id":"https://openalex.org/C2776445246","wikidata":"https://www.wikidata.org/wiki/Q1792644","display_name":"Style (visual arts)","level":2,"score":0.4377467632293701},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.43155473470687866},{"id":"https://openalex.org/C3020528894","wikidata":"https://www.wikidata.org/wiki/Q20820271","display_name":"Graduate students","level":2,"score":0.4201878309249878},{"id":"https://openalex.org/C2781285556","wikidata":"https://www.wikidata.org/wiki/Q1820370","display_name":"Learning styles","level":2,"score":0.4152679443359375},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.37794506549835205},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37609195709228516},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.33108386397361755},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.32088136672973633},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28764063119888306},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.12522971630096436},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-03115-1_23","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-03115-1_23","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-03115-1_23.pdf","source":{"id":"https://openalex.org/S4210185096","display_name":"IFIP advances in information and communication technology","issn_l":"1868-422X","issn":["1868-422X","1868-4238"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP Advances in Information and Communication Technology","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.1007/978-3-642-03115-1_23","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-03115-1_23","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-03115-1_23.pdf","source":{"id":"https://openalex.org/S4210185096","display_name":"IFIP advances in information and communication technology","issn_l":"1868-422X","issn":["1868-422X","1868-4238"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP Advances in Information and Communication Technology","raw_type":"book-chapter"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.4699999988079071,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1636408697.pdf","grobid_xml":"https://content.openalex.org/works/W1636408697.grobid-xml"},"referenced_works_count":13,"referenced_works":["https://openalex.org/W1495419098","https://openalex.org/W1510848230","https://openalex.org/W1531051685","https://openalex.org/W1771012717","https://openalex.org/W1975458775","https://openalex.org/W2017948180","https://openalex.org/W2045524276","https://openalex.org/W2058181722","https://openalex.org/W2062343734","https://openalex.org/W2086628818","https://openalex.org/W2142175015","https://openalex.org/W4231848260","https://openalex.org/W4388147587"],"related_works":["https://openalex.org/W2478195092","https://openalex.org/W4312351362","https://openalex.org/W2362145073","https://openalex.org/W2358338760","https://openalex.org/W183073912","https://openalex.org/W2119729863","https://openalex.org/W2887971028","https://openalex.org/W2501172308","https://openalex.org/W2365642790","https://openalex.org/W146785226"],"abstract_inverted_index":null,"counts_by_year":[{"year":2019,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}