{"id":"https://openalex.org/W2098875896","doi":"https://doi.org/10.1007/978-3-540-78663-4_10","title":"Transactional Service Level Agreement","display_name":"Transactional Service Level Agreement","publication_year":2008,"publication_date":"2008-03-08","ids":{"openalex":"https://openalex.org/W2098875896","doi":"https://doi.org/10.1007/978-3-540-78663-4_10","mag":"2098875896"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-540-78663-4_10","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-540-78663-4_10","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022685369","display_name":"Maria Grazia Buscemi","orcid":null},"institutions":[{"id":"https://openalex.org/I127077003","display_name":"IMT School for Advanced Studies Lucca","ror":"https://ror.org/035gh3a49","country_code":"IT","type":"education","lineage":["https://openalex.org/I127077003"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Maria Grazia Buscemi","raw_affiliation_strings":["IMT, Lucca Institute for Advanced Studies, Italy"],"affiliations":[{"raw_affiliation_string":"IMT, Lucca Institute for Advanced Studies, Italy","institution_ids":["https://openalex.org/I127077003"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022494285","display_name":"Hern\u00e1n Melgratti","orcid":"https://orcid.org/0000-0003-0760-0618"},"institutions":[{"id":"https://openalex.org/I127077003","display_name":"IMT School for Advanced Studies Lucca","ror":"https://ror.org/035gh3a49","country_code":"IT","type":"education","lineage":["https://openalex.org/I127077003"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Hern\u00e1n Melgratti","raw_affiliation_strings":["IMT, Lucca Institute for Advanced Studies, Italy"],"affiliations":[{"raw_affiliation_string":"IMT, Lucca Institute for Advanced Studies, Italy","institution_ids":["https://openalex.org/I127077003"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5022685369"],"corresponding_institution_ids":["https://openalex.org/I127077003"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":2.6781,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.91541798,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"124","last_page":"139"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10126","display_name":"Logic, programming, and type systems","score":0.992900013923645,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/negotiation","display_name":"Negotiation","score":0.7449893355369568},{"id":"https://openalex.org/keywords/service-level-agreement","display_name":"Service-level agreement","score":0.7442911267280579},{"id":"https://openalex.org/keywords/transactional-leadership","display_name":"Transactional leadership","score":0.7213097810745239},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6770449876785278},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5900135040283203},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5708119869232178},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.5390661358833313},{"id":"https://openalex.org/keywords/operational-semantics","display_name":"Operational semantics","score":0.4383425712585449},{"id":"https://openalex.org/keywords/service-level","display_name":"Service level","score":0.4369010031223297},{"id":"https://openalex.org/keywords/semantics","display_name":"Semantics (computer science)","score":0.4353524148464203},{"id":"https://openalex.org/keywords/pi-calculus","display_name":"Pi calculus","score":0.421988844871521},{"id":"https://openalex.org/keywords/process-calculus","display_name":"Process calculus","score":0.41986024379730225},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.33738112449645996},{"id":"https://openalex.org/keywords/theoretical-computer-science","display_name":"Theoretical computer science","score":0.3328765034675598},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.17288482189178467},{"id":"https://openalex.org/keywords/quality-of-service","display_name":"Quality of service","score":0.13906779885292053},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.09546288847923279},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.09046706557273865},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.07904192805290222},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.07159250974655151},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.07103344798088074}],"concepts":[{"id":"https://openalex.org/C199776023","wikidata":"https://www.wikidata.org/wiki/Q202875","display_name":"Negotiation","level":2,"score":0.7449893355369568},{"id":"https://openalex.org/C2778160497","wikidata":"https://www.wikidata.org/wiki/Q869830","display_name":"Service-level agreement","level":3,"score":0.7442911267280579},{"id":"https://openalex.org/C68489960","wikidata":"https://www.wikidata.org/wiki/Q2370659","display_name":"Transactional leadership","level":2,"score":0.7213097810745239},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6770449876785278},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5900135040283203},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5708119869232178},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.5390661358833313},{"id":"https://openalex.org/C156325763","wikidata":"https://www.wikidata.org/wiki/Q1930895","display_name":"Operational semantics","level":3,"score":0.4383425712585449},{"id":"https://openalex.org/C181889124","wikidata":"https://www.wikidata.org/wiki/Q380204","display_name":"Service level","level":2,"score":0.4369010031223297},{"id":"https://openalex.org/C184337299","wikidata":"https://www.wikidata.org/wiki/Q1437428","display_name":"Semantics (computer science)","level":2,"score":0.4353524148464203},{"id":"https://openalex.org/C2984882572","wikidata":"https://www.wikidata.org/wiki/Q602886","display_name":"Pi calculus","level":2,"score":0.421988844871521},{"id":"https://openalex.org/C161771561","wikidata":"https://www.wikidata.org/wiki/Q1970286","display_name":"Process calculus","level":2,"score":0.41986024379730225},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.33738112449645996},{"id":"https://openalex.org/C80444323","wikidata":"https://www.wikidata.org/wiki/Q2878974","display_name":"Theoretical computer science","level":1,"score":0.3328765034675598},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.17288482189178467},{"id":"https://openalex.org/C5119721","wikidata":"https://www.wikidata.org/wiki/Q220501","display_name":"Quality of service","level":2,"score":0.13906779885292053},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.09546288847923279},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.09046706557273865},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.07904192805290222},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.07159250974655151},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07103344798088074},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-3-540-78663-4_10","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-540-78663-4_10","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.126.3462","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.126.3462","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.di.unipi.it/~buscemi/BMe07.pdf","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.134.4317","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.134.4317","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.di.unipi.it/~melgratt/publications/tgc2007.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W1485833866","https://openalex.org/W1490472435","https://openalex.org/W1541357769","https://openalex.org/W1573313194","https://openalex.org/W1580055894","https://openalex.org/W1587877137","https://openalex.org/W1904856735","https://openalex.org/W1974168649","https://openalex.org/W2013672985","https://openalex.org/W2050942832","https://openalex.org/W2128932399","https://openalex.org/W2148337378","https://openalex.org/W2150864072","https://openalex.org/W2153842185","https://openalex.org/W2156525231","https://openalex.org/W2164822567","https://openalex.org/W2402732010","https://openalex.org/W3029749730","https://openalex.org/W3144368627","https://openalex.org/W4246414499","https://openalex.org/W4285719527","https://openalex.org/W4301885396"],"related_works":["https://openalex.org/W1505516830","https://openalex.org/W4293586492","https://openalex.org/W2610134858","https://openalex.org/W2346414977","https://openalex.org/W2133915418","https://openalex.org/W2166575037","https://openalex.org/W2381735521","https://openalex.org/W4308050728","https://openalex.org/W2023210740","https://openalex.org/W2963067031"],"abstract_inverted_index":null,"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}