{"id":"https://openalex.org/W1493648678","doi":"https://doi.org/10.1007/978-3-540-78550-7_3","title":"Transferring Portfolio Selection Theory to Customer Portfolio Management \u2013 The Case of an e-Tailer","display_name":"Transferring Portfolio Selection Theory to Customer Portfolio Management \u2013 The Case of an e-Tailer","publication_year":2008,"publication_date":"2008-01-01","ids":{"openalex":"https://openalex.org/W1493648678","doi":"https://doi.org/10.1007/978-3-540-78550-7_3","mag":"1493648678"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-540-78550-7_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-540-78550-7_3","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5013633493","display_name":"Dennis Kundisch","orcid":"https://orcid.org/0000-0002-2078-7221"},"institutions":[{"id":"https://openalex.org/I161046081","display_name":"University of Freiburg","ror":"https://ror.org/0245cg223","country_code":"DE","type":"education","lineage":["https://openalex.org/I161046081"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Dennis Kundisch","raw_affiliation_strings":["Institute of Economic Research, Department of Information Systems, University of Freiburg, Freiburg, Germany","Univ. of Freiburg"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Economic Research, Department of Information Systems, University of Freiburg, Freiburg, Germany","institution_ids":["https://openalex.org/I161046081"]},{"raw_affiliation_string":"Univ. of Freiburg","institution_ids":["https://openalex.org/I161046081"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084264311","display_name":"Stefan Sackmann","orcid":"https://orcid.org/0000-0002-3370-6785"},"institutions":[{"id":"https://openalex.org/I161046081","display_name":"University of Freiburg","ror":"https://ror.org/0245cg223","country_code":"DE","type":"education","lineage":["https://openalex.org/I161046081"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Stefan Sackmann","raw_affiliation_strings":["Institute of Computer Science and Social Studies, Department of Telematics, University of Freiburg, Freiburg, Germany","Univ. of Freiburg"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Computer Science and Social Studies, Department of Telematics, University of Freiburg, Freiburg, Germany","institution_ids":["https://openalex.org/I161046081"]},{"raw_affiliation_string":"Univ. of Freiburg","institution_ids":["https://openalex.org/I161046081"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5006116653","display_name":"Markus Ruch","orcid":null},"institutions":[{"id":"https://openalex.org/I161046081","display_name":"University of Freiburg","ror":"https://ror.org/0245cg223","country_code":"DE","type":"education","lineage":["https://openalex.org/I161046081"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Markus Ruch","raw_affiliation_strings":["Institute of Computer Science and Social Studies, Department of Telematics, University of Freiburg, Freiburg, Germany","Univ. of Freiburg"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Computer Science and Social Studies, Department of Telematics, University of Freiburg, Freiburg, Germany","institution_ids":["https://openalex.org/I161046081"]},{"raw_affiliation_string":"Univ. of Freiburg","institution_ids":["https://openalex.org/I161046081"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I161046081"],"apc_list":null,"apc_paid":null,"fwci":2.4608,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.88472352,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"32","last_page":"49"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.996399998664856,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/portfolio","display_name":"Portfolio","score":0.7539461851119995},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6435078382492065},{"id":"https://openalex.org/keywords/project-portfolio-management","display_name":"Project portfolio management","score":0.5628415942192078},{"id":"https://openalex.org/keywords/selection","display_name":"Selection (genetic algorithm)","score":0.49939990043640137},{"id":"https://openalex.org/keywords/application-portfolio-management","display_name":"Application portfolio management","score":0.47950321435928345},{"id":"https://openalex.org/keywords/database-transaction","display_name":"Database transaction","score":0.43820920586586},{"id":"https://openalex.org/keywords/modern-portfolio-theory","display_name":"Modern portfolio theory","score":0.43660399317741394},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.36232513189315796},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2561943233013153},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.12032932043075562},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.11491110920906067},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.09965497255325317},{"id":"https://openalex.org/keywords/project-management","display_name":"Project management","score":0.09587132930755615},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.09563553333282471},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.0794278085231781},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.0712151825428009}],"concepts":[{"id":"https://openalex.org/C2780821815","wikidata":"https://www.wikidata.org/wiki/Q5340806","display_name":"Portfolio","level":2,"score":0.7539461851119995},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6435078382492065},{"id":"https://openalex.org/C74510933","wikidata":"https://www.wikidata.org/wiki/Q1936145","display_name":"Project portfolio management","level":3,"score":0.5628415942192078},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.49939990043640137},{"id":"https://openalex.org/C73938075","wikidata":"https://www.wikidata.org/wiki/Q2858767","display_name":"Application portfolio management","level":4,"score":0.47950321435928345},{"id":"https://openalex.org/C75949130","wikidata":"https://www.wikidata.org/wiki/Q848010","display_name":"Database transaction","level":2,"score":0.43820920586586},{"id":"https://openalex.org/C9725762","wikidata":"https://www.wikidata.org/wiki/Q1072885","display_name":"Modern portfolio theory","level":3,"score":0.43660399317741394},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.36232513189315796},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2561943233013153},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.12032932043075562},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.11491110920906067},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.09965497255325317},{"id":"https://openalex.org/C15952604","wikidata":"https://www.wikidata.org/wiki/Q179012","display_name":"Project management","level":2,"score":0.09587132930755615},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.09563553333282471},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0794278085231781},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0712151825428009}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-540-78550-7_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-540-78550-7_3","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4300000071525574,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":62,"referenced_works":["https://openalex.org/W10057683","https://openalex.org/W155757249","https://openalex.org/W173979021","https://openalex.org/W652365901","https://openalex.org/W1519307659","https://openalex.org/W1557601470","https://openalex.org/W1562639377","https://openalex.org/W1564211670","https://openalex.org/W1594945480","https://openalex.org/W1985957943","https://openalex.org/W1993548012","https://openalex.org/W2011338930","https://openalex.org/W2015856032","https://openalex.org/W2021920518","https://openalex.org/W2022947702","https://openalex.org/W2025728012","https://openalex.org/W2026882341","https://openalex.org/W2035865062","https://openalex.org/W2041659482","https://openalex.org/W2044298381","https://openalex.org/W2044458697","https://openalex.org/W2053583812","https://openalex.org/W2058158587","https://openalex.org/W2060855982","https://openalex.org/W2062554741","https://openalex.org/W2066060244","https://openalex.org/W2072102373","https://openalex.org/W2073577013","https://openalex.org/W2083093141","https://openalex.org/W2091589136","https://openalex.org/W2107581815","https://openalex.org/W2110098208","https://openalex.org/W2117285546","https://openalex.org/W2124601265","https://openalex.org/W2124903281","https://openalex.org/W2127152800","https://openalex.org/W2135298801","https://openalex.org/W2137247419","https://openalex.org/W2153906047","https://openalex.org/W2156957852","https://openalex.org/W2167776488","https://openalex.org/W2168069606","https://openalex.org/W2170430750","https://openalex.org/W2183387232","https://openalex.org/W2219705828","https://openalex.org/W2315921268","https://openalex.org/W2319051254","https://openalex.org/W2329670599","https://openalex.org/W2417677980","https://openalex.org/W2795413297","https://openalex.org/W3104060564","https://openalex.org/W3122498654","https://openalex.org/W4231323108","https://openalex.org/W4232654400","https://openalex.org/W4233704721","https://openalex.org/W4234810133","https://openalex.org/W4241950425","https://openalex.org/W4248863567","https://openalex.org/W4255018809","https://openalex.org/W4285719527","https://openalex.org/W4301377693","https://openalex.org/W4302324995"],"related_works":["https://openalex.org/W1495788144","https://openalex.org/W3123572919","https://openalex.org/W2111724235","https://openalex.org/W3144753570","https://openalex.org/W2388080938","https://openalex.org/W2352891472","https://openalex.org/W3198108659","https://openalex.org/W2613642477","https://openalex.org/W45913914","https://openalex.org/W2256456058"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}
