{"id":"https://openalex.org/W1556968488","doi":"https://doi.org/10.1007/978-3-540-78238-4_17","title":"A Practical Experience in Designing Business Processes to Improve Collaboration","display_name":"A Practical Experience in Designing Business Processes to Improve Collaboration","publication_year":2008,"publication_date":"2008-01-01","ids":{"openalex":"https://openalex.org/W1556968488","doi":"https://doi.org/10.1007/978-3-540-78238-4_17","mag":"1556968488"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-540-78238-4_17","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-540-78238-4_17","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5113992478","display_name":"Andr\u00e9a Magalh\u00e3es Magdaleno","orcid":"https://orcid.org/0000-0003-3557-5835"},"institutions":[{"id":"https://openalex.org/I83648350","display_name":"Universidade Federal do Estado do Rio de Janeiro","ror":"https://ror.org/04tec8z30","country_code":"BR","type":"education","lineage":["https://openalex.org/I83648350"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Andr\u00e9a Magalh\u00e3es Magdaleno","raw_affiliation_strings":["NP2Tec - Research and Practice Group in Information Technology - UNIRIO,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"NP2Tec - Research and Practice Group in Information Technology - UNIRIO,","institution_ids":["https://openalex.org/I83648350"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062583839","display_name":"Cl\u00e1udia Cappelli","orcid":"https://orcid.org/0000-0003-1699-3492"},"institutions":[{"id":"https://openalex.org/I83648350","display_name":"Universidade Federal do Estado do Rio de Janeiro","ror":"https://ror.org/04tec8z30","country_code":"BR","type":"education","lineage":["https://openalex.org/I83648350"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Claudia Cappelli","raw_affiliation_strings":["NP2Tec - Research and Practice Group in Information Technology - UNIRIO,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"NP2Tec - Research and Practice Group in Information Technology - UNIRIO,","institution_ids":["https://openalex.org/I83648350"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060933776","display_name":"Fernanda Bai\u00e3o","orcid":"https://orcid.org/0000-0001-7932-7134"},"institutions":[{"id":"https://openalex.org/I83648350","display_name":"Universidade Federal do Estado do Rio de Janeiro","ror":"https://ror.org/04tec8z30","country_code":"BR","type":"education","lineage":["https://openalex.org/I83648350"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Fernanda Baiao","raw_affiliation_strings":["Graduate Program in Informatics - Department of Applied Informatics, UNIRIO Av. Pasteur, 458, Urca, Rio de Janeiro -RJ, Brazil, 22290-240","NP2Tec - Research and Practice Group in Information Technology - UNIRIO,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate Program in Informatics - Department of Applied Informatics, UNIRIO Av. Pasteur, 458, Urca, Rio de Janeiro -RJ, Brazil, 22290-240","institution_ids":["https://openalex.org/I83648350"]},{"raw_affiliation_string":"NP2Tec - Research and Practice Group in Information Technology - UNIRIO,","institution_ids":["https://openalex.org/I83648350"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5041478636","display_name":"Fl\u00e1via Maria Santoro","orcid":"https://orcid.org/0000-0003-3421-1984"},"institutions":[{"id":"https://openalex.org/I83648350","display_name":"Universidade Federal do Estado do Rio de Janeiro","ror":"https://ror.org/04tec8z30","country_code":"BR","type":"education","lineage":["https://openalex.org/I83648350"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Flavia Santoro","raw_affiliation_strings":["Graduate Program in Informatics - Department of Applied Informatics, UNIRIO Av. Pasteur, 458, Urca, Rio de Janeiro -RJ, Brazil, 22290-240","NP2Tec - Research and Practice Group in Information Technology - UNIRIO,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate Program in Informatics - Department of Applied Informatics, UNIRIO Av. Pasteur, 458, Urca, Rio de Janeiro -RJ, Brazil, 22290-240","institution_ids":["https://openalex.org/I83648350"]},{"raw_affiliation_string":"NP2Tec - Research and Practice Group in Information Technology - UNIRIO,","institution_ids":["https://openalex.org/I83648350"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5014444573","display_name":"Renata Mendes de Ara\u00fajo","orcid":"https://orcid.org/0000-0002-8674-1728"},"institutions":[{"id":"https://openalex.org/I83648350","display_name":"Universidade Federal do Estado do Rio de Janeiro","ror":"https://ror.org/04tec8z30","country_code":"BR","type":"education","lineage":["https://openalex.org/I83648350"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Renata Mendes de Araujo","raw_affiliation_strings":["Graduate Program in Informatics - Department of Applied Informatics, UNIRIO Av. Pasteur, 458, Urca, Rio de Janeiro -RJ, Brazil, 22290-240","NP2Tec - Research and Practice Group in Information Technology - UNIRIO,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate Program in Informatics - Department of Applied Informatics, UNIRIO Av. Pasteur, 458, Urca, Rio de Janeiro -RJ, Brazil, 22290-240","institution_ids":["https://openalex.org/I83648350"]},{"raw_affiliation_string":"NP2Tec - Research and Practice Group in Information Technology - UNIRIO,","institution_ids":["https://openalex.org/I83648350"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I83648350"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":1.8544,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.85426503,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"156","last_page":"168"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9872999787330627,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9574000239372253,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.613541841506958},{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.6130990386009216},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.5892312526702881},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5730170011520386},{"id":"https://openalex.org/keywords/productivity","display_name":"Productivity","score":0.5684970021247864},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5662150382995605},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5606459379196167},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.5266672968864441},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5243219137191772},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5066223740577698},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.4950534403324127},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"Knowledge sharing","score":0.4196203351020813},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2422252595424652},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.17737281322479248},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11386409401893616},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.10963982343673706}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.613541841506958},{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.6130990386009216},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.5892312526702881},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5730170011520386},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.5684970021247864},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5662150382995605},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5606459379196167},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5266672968864441},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5243219137191772},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5066223740577698},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.4950534403324127},{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.4196203351020813},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2422252595424652},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.17737281322479248},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11386409401893616},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10963982343673706},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-540-78238-4_17","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-540-78238-4_17","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.4399999976158142}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W2252777","https://openalex.org/W53300594","https://openalex.org/W108296199","https://openalex.org/W200982393","https://openalex.org/W582420810","https://openalex.org/W1527664218","https://openalex.org/W1566292206","https://openalex.org/W1567289847","https://openalex.org/W1791429676","https://openalex.org/W1926205450","https://openalex.org/W1969717095","https://openalex.org/W1972098965","https://openalex.org/W1995289481","https://openalex.org/W2004867696","https://openalex.org/W2087587066","https://openalex.org/W2097700520","https://openalex.org/W2102736466","https://openalex.org/W3162346050","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2005124518","https://openalex.org/W1500719467","https://openalex.org/W2488068909","https://openalex.org/W1823477348","https://openalex.org/W4289825098","https://openalex.org/W4361865022","https://openalex.org/W2390437968","https://openalex.org/W78688763","https://openalex.org/W2074731606","https://openalex.org/W2148494579"],"abstract_inverted_index":null,"counts_by_year":[{"year":2017,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":3}],"updated_date":"2026-08-04T08:18:43.703281","created_date":"2025-10-10T00:00:00"}