{"id":"https://openalex.org/W1480939268","doi":"https://doi.org/10.1007/978-3-540-45231-7_3","title":"Learning to Answer Emails","display_name":"Learning to Answer Emails","publication_year":2003,"publication_date":"2003-01-01","ids":{"openalex":"https://openalex.org/W1480939268","doi":"https://doi.org/10.1007/978-3-540-45231-7_3","mag":"1480939268"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-540-45231-7_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-540-45231-7_3","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5067752061","display_name":"Michael Kockelkorn","orcid":null},"institutions":[{"id":"https://openalex.org/I4210117678","display_name":"IDEX Corporation (Germany)","ror":"https://ror.org/02g1g7v23","country_code":"DE","type":"company","lineage":["https://openalex.org/I4210117678","https://openalex.org/I4210143161"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Michael Kockelkorn","raw_affiliation_strings":["Tonxx, Berlin, Germany"],"affiliations":[{"raw_affiliation_string":"Tonxx, Berlin, Germany","institution_ids":["https://openalex.org/I4210117678"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5012011304","display_name":"Andreas L\u00fcneburg","orcid":null},"institutions":[{"id":"https://openalex.org/I4210117678","display_name":"IDEX Corporation (Germany)","ror":"https://ror.org/02g1g7v23","country_code":"DE","type":"company","lineage":["https://openalex.org/I4210117678","https://openalex.org/I4210143161"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Andreas L\u00fcneburg","raw_affiliation_strings":["Tonxx, Berlin, Germany"],"affiliations":[{"raw_affiliation_string":"Tonxx, Berlin, Germany","institution_ids":["https://openalex.org/I4210117678"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5007427935","display_name":"Tobias Scheffer","orcid":"https://orcid.org/0000-0003-4405-7925"},"institutions":[{"id":"https://openalex.org/I4210138551","display_name":"University Hospital Magdeburg","ror":"https://ror.org/03m04df46","country_code":"DE","type":"healthcare","lineage":["https://openalex.org/I4210138551"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Tobias Scheffer","raw_affiliation_strings":["University of Magdeburg, FIN/IWS, PO Box 4120, 39016, Magdeburg, Germany"],"affiliations":[{"raw_affiliation_string":"University of Magdeburg, FIN/IWS, PO Box 4120, 39016, Magdeburg, Germany","institution_ids":["https://openalex.org/I4210138551"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5067752061"],"corresponding_institution_ids":["https://openalex.org/I4210117678"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.7389,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.71442852,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"25","last_page":"35"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8360159397125244},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.5245913863182068},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5079081654548645},{"id":"https://openalex.org/keywords/frequently-asked-questions","display_name":"Frequently asked questions","score":0.48920345306396484},{"id":"https://openalex.org/keywords/customer-service","display_name":"Customer service","score":0.4794786870479584},{"id":"https://openalex.org/keywords/support-vector-machine","display_name":"Support vector machine","score":0.4181434214115143},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.37560760974884033},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.34497812390327454},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3430863618850708}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8360159397125244},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5245913863182068},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5079081654548645},{"id":"https://openalex.org/C3018615553","wikidata":"https://www.wikidata.org/wiki/Q189293","display_name":"Frequently asked questions","level":2,"score":0.48920345306396484},{"id":"https://openalex.org/C2984334869","wikidata":"https://www.wikidata.org/wiki/Q1060653","display_name":"Customer service","level":3,"score":0.4794786870479584},{"id":"https://openalex.org/C12267149","wikidata":"https://www.wikidata.org/wiki/Q282453","display_name":"Support vector machine","level":2,"score":0.4181434214115143},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.37560760974884033},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.34497812390327454},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3430863618850708},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-540-45231-7_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-540-45231-7_3","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4099999964237213,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":16,"referenced_works":["https://openalex.org/W140219282","https://openalex.org/W1488498023","https://openalex.org/W1514707997","https://openalex.org/W1524761913","https://openalex.org/W1576520375","https://openalex.org/W1579410832","https://openalex.org/W1604938182","https://openalex.org/W1660390307","https://openalex.org/W2019966271","https://openalex.org/W2038269916","https://openalex.org/W2085302848","https://openalex.org/W2086511124","https://openalex.org/W2107008379","https://openalex.org/W2148603752","https://openalex.org/W2162836724","https://openalex.org/W3022825575"],"related_works":["https://openalex.org/W2890973130","https://openalex.org/W1790567797","https://openalex.org/W2090763504","https://openalex.org/W1481887616","https://openalex.org/W2421304937","https://openalex.org/W148178222","https://openalex.org/W1923105482","https://openalex.org/W2104657898","https://openalex.org/W1948992892","https://openalex.org/W2945149412"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
