{"id":"https://openalex.org/W1509860793","doi":"https://doi.org/10.1007/978-3-540-27767-5_12","title":"Service Model and Its Application to Impact Analysis","display_name":"Service Model and Its Application to Impact Analysis","publication_year":2004,"publication_date":"2004-01-01","ids":{"openalex":"https://openalex.org/W1509860793","doi":"https://doi.org/10.1007/978-3-540-27767-5_12","mag":"1509860793"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-540-27767-5_12","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-540-27767-5_12","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5003958709","display_name":"Richard Lau","orcid":"https://orcid.org/0000-0001-8095-3546"},"institutions":[{"id":"https://openalex.org/I2800093571","display_name":"TD Bank","ror":"https://ror.org/01pf6nd13","country_code":"US","type":"other","lineage":["https://openalex.org/I2800093571"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Richard Lau","raw_affiliation_strings":["Telcordia Technologies, Inc., Red Bank, NJ, 07701-5699, USA","Telcordia Technologies Inc"],"affiliations":[{"raw_affiliation_string":"Telcordia Technologies, Inc., Red Bank, NJ, 07701-5699, USA","institution_ids":["https://openalex.org/I2800093571"]},{"raw_affiliation_string":"Telcordia Technologies Inc","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5074652693","display_name":"Ram Khare","orcid":null},"institutions":[{"id":"https://openalex.org/I2800093571","display_name":"TD Bank","ror":"https://ror.org/01pf6nd13","country_code":"US","type":"other","lineage":["https://openalex.org/I2800093571"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ram Khare","raw_affiliation_strings":["Telcordia Technologies, Inc., Red Bank, NJ, 07701-5699, USA","Telcordia Technologies Inc"],"affiliations":[{"raw_affiliation_string":"Telcordia Technologies, Inc., Red Bank, NJ, 07701-5699, USA","institution_ids":["https://openalex.org/I2800093571"]},{"raw_affiliation_string":"Telcordia Technologies Inc","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5003958709"],"corresponding_institution_ids":["https://openalex.org/I2800093571"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.3152,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.56011868,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"116","last_page":"127"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.991100013256073,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.991100013256073,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9896000027656555,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9855999946594238,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.723077654838562},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6797668933868408},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.6491868495941162},{"id":"https://openalex.org/keywords/scalability","display_name":"Scalability","score":0.5691657066345215},{"id":"https://openalex.org/keywords/quality-of-service","display_name":"Quality of service","score":0.5645875930786133},{"id":"https://openalex.org/keywords/prioritization","display_name":"Prioritization","score":0.4938879609107971},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.4210512340068817},{"id":"https://openalex.org/keywords/service-level-objective","display_name":"Service level objective","score":0.41604623198509216},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.38752689957618713},{"id":"https://openalex.org/keywords/service-design","display_name":"Service design","score":0.36404621601104736},{"id":"https://openalex.org/keywords/reliability-engineering","display_name":"Reliability engineering","score":0.33639538288116455},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.3220081925392151},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.28578677773475647},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.25568127632141113},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.25425300002098083},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.13654151558876038},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.07363271713256836}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.723077654838562},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6797668933868408},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.6491868495941162},{"id":"https://openalex.org/C48044578","wikidata":"https://www.wikidata.org/wiki/Q727490","display_name":"Scalability","level":2,"score":0.5691657066345215},{"id":"https://openalex.org/C5119721","wikidata":"https://www.wikidata.org/wiki/Q220501","display_name":"Quality of service","level":2,"score":0.5645875930786133},{"id":"https://openalex.org/C2777615720","wikidata":"https://www.wikidata.org/wiki/Q11888847","display_name":"Prioritization","level":2,"score":0.4938879609107971},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.4210512340068817},{"id":"https://openalex.org/C16151460","wikidata":"https://www.wikidata.org/wiki/Q3480069","display_name":"Service level objective","level":5,"score":0.41604623198509216},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.38752689957618713},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.36404621601104736},{"id":"https://openalex.org/C200601418","wikidata":"https://www.wikidata.org/wiki/Q2193887","display_name":"Reliability engineering","level":1,"score":0.33639538288116455},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.3220081925392151},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.28578677773475647},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.25568127632141113},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.25425300002098083},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13654151558876038},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.07363271713256836},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-540-27767-5_12","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-540-27767-5_12","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W1595044764","https://openalex.org/W1788348632","https://openalex.org/W1876175623","https://openalex.org/W2152879985"],"related_works":["https://openalex.org/W2154017244","https://openalex.org/W1507972240","https://openalex.org/W2168158826","https://openalex.org/W2301887030","https://openalex.org/W2133079869","https://openalex.org/W4220762673","https://openalex.org/W641722571","https://openalex.org/W2230507463","https://openalex.org/W1969008554","https://openalex.org/W1188031628"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}