{"id":"https://openalex.org/W2808133647","doi":"https://doi.org/10.1007/978-3-319-93818-9_29","title":"Investigating the Effectiveness of Helpful Reviews and Reviewers in Hotel Industry","display_name":"Investigating the Effectiveness of Helpful Reviews and Reviewers in Hotel Industry","publication_year":2018,"publication_date":"2018-01-01","ids":{"openalex":"https://openalex.org/W2808133647","doi":"https://doi.org/10.1007/978-3-319-93818-9_29","mag":"2808133647"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-93818-9_29","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-93818-9_29","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5072599592","display_name":"Yen Tzu Chao","orcid":null},"institutions":[{"id":"https://openalex.org/I22265921","display_name":"National Central University","ror":"https://ror.org/00944ve71","country_code":"TW","type":"education","lineage":["https://openalex.org/I22265921"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yen Tzu Chao","raw_affiliation_strings":["Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)"],"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)","institution_ids":["https://openalex.org/I22265921"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Ping Yu Hsu","orcid":null},"institutions":[{"id":"https://openalex.org/I22265921","display_name":"National Central University","ror":"https://ror.org/00944ve71","country_code":"TW","type":"education","lineage":["https://openalex.org/I22265921"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Ping Yu Hsu","raw_affiliation_strings":["Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)"],"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)","institution_ids":["https://openalex.org/I22265921"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043443688","display_name":"Ming Shien Cheng","orcid":"https://orcid.org/0000-0002-7311-2690"},"institutions":[{"id":"https://openalex.org/I12213908","display_name":"Ming Chi University of Technology","ror":"https://ror.org/04xgh4d03","country_code":"TW","type":"education","lineage":["https://openalex.org/I12213908"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Ming Shien Cheng","raw_affiliation_strings":["Department of Industrial Engineering and Management, Ming Chi University of Technology, No. 84, Gongzhuan Rd., Taishan Dist., New Taipei City, 24301, Taiwan (R.O.C.)"],"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Management, Ming Chi University of Technology, No. 84, Gongzhuan Rd., Taishan Dist., New Taipei City, 24301, Taiwan (R.O.C.)","institution_ids":["https://openalex.org/I12213908"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113698146","display_name":"Lei Hong","orcid":null},"institutions":[{"id":"https://openalex.org/I22265921","display_name":"National Central University","ror":"https://ror.org/00944ve71","country_code":"TW","type":"education","lineage":["https://openalex.org/I22265921"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Hong Tsuen Lei","raw_affiliation_strings":["Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)"],"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)","institution_ids":["https://openalex.org/I22265921"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110865386","display_name":"Shih Hsiang Huang","orcid":null},"institutions":[{"id":"https://openalex.org/I22265921","display_name":"National Central University","ror":"https://ror.org/00944ve71","country_code":"TW","type":"education","lineage":["https://openalex.org/I22265921"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Shih Hsiang Huang","raw_affiliation_strings":["Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)"],"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)","institution_ids":["https://openalex.org/I22265921"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113844089","display_name":"Yen-Huei Ko","orcid":null},"institutions":[{"id":"https://openalex.org/I22265921","display_name":"National Central University","ror":"https://ror.org/00944ve71","country_code":"TW","type":"education","lineage":["https://openalex.org/I22265921"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yen-Huei Ko","raw_affiliation_strings":["Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)"],"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)","institution_ids":["https://openalex.org/I22265921"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015836602","display_name":"Grandys Frieska Prassida","orcid":"https://orcid.org/0000-0003-2673-8145"},"institutions":[{"id":"https://openalex.org/I22265921","display_name":"National Central University","ror":"https://ror.org/00944ve71","country_code":"TW","type":"education","lineage":["https://openalex.org/I22265921"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Grandys Frieska Prassida","raw_affiliation_strings":["Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)"],"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)","institution_ids":["https://openalex.org/I22265921"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103810252","display_name":"Chen Wan Huang","orcid":null},"institutions":[{"id":"https://openalex.org/I22265921","display_name":"National Central University","ror":"https://ror.org/00944ve71","country_code":"TW","type":"education","lineage":["https://openalex.org/I22265921"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Chen Wan Huang","raw_affiliation_strings":["Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)"],"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Central University, No. 300, Jhongda Rd., Jhongli City, Taoyuan County, 32001, Taiwan (R.O.C.)","institution_ids":["https://openalex.org/I22265921"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":8,"corresponding_author_ids":["https://openalex.org/A5043443688"],"corresponding_institution_ids":["https://openalex.org/I12213908"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":1.746,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.86102507,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"305","last_page":"313"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9818999767303467,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/helpfulness","display_name":"Helpfulness","score":0.9762691259384155},{"id":"https://openalex.org/keywords/purchasing","display_name":"Purchasing","score":0.654749870300293},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.6061765551567078},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"Hospitality industry","score":0.5457460880279541},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.4974716007709503},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.47914713621139526},{"id":"https://openalex.org/keywords/hotel-industry","display_name":"Hotel industry","score":0.4329374432563782},{"id":"https://openalex.org/keywords/information-overload","display_name":"Information overload","score":0.4317970871925354},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3388725519180298},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.32394877076148987},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.31997138261795044},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.24588239192962646},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.13398581743240356},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1145918071269989},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.09891602396965027}],"concepts":[{"id":"https://openalex.org/C2781265381","wikidata":"https://www.wikidata.org/wiki/Q5710255","display_name":"Helpfulness","level":2,"score":0.9762691259384155},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.654749870300293},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6061765551567078},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.5457460880279541},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4974716007709503},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.47914713621139526},{"id":"https://openalex.org/C2987222852","wikidata":"https://www.wikidata.org/wiki/Q27686","display_name":"Hotel industry","level":3,"score":0.4329374432563782},{"id":"https://openalex.org/C186625053","wikidata":"https://www.wikidata.org/wiki/Q1130191","display_name":"Information overload","level":2,"score":0.4317970871925354},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3388725519180298},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.32394877076148987},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.31997138261795044},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.24588239192962646},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.13398581743240356},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1145918071269989},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.09891602396965027},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-93818-9_29","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-93818-9_29","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":13,"referenced_works":["https://openalex.org/W69239580","https://openalex.org/W309480367","https://openalex.org/W1966503997","https://openalex.org/W2022467844","https://openalex.org/W2035102161","https://openalex.org/W2082398729","https://openalex.org/W2087294982","https://openalex.org/W2100329159","https://openalex.org/W2119037484","https://openalex.org/W2139599676","https://openalex.org/W3121368235","https://openalex.org/W3124946654","https://openalex.org/W3141714916"],"related_works":["https://openalex.org/W4312671644","https://openalex.org/W2510775903","https://openalex.org/W2122614611","https://openalex.org/W2073596518","https://openalex.org/W3015380133","https://openalex.org/W3010643692","https://openalex.org/W2419179952","https://openalex.org/W2127301358","https://openalex.org/W2916625851","https://openalex.org/W2075838850"],"abstract_inverted_index":null,"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-04-21T08:09:41.155169","created_date":"2025-10-10T00:00:00"}