{"id":"https://openalex.org/W2803590717","doi":"https://doi.org/10.1007/978-3-319-91800-6_3","title":"ServiceDesignKIT: A Web Platform of Digital Service Design Techniques","display_name":"ServiceDesignKIT: A Web Platform of Digital Service Design Techniques","publication_year":2018,"publication_date":"2018-01-01","ids":{"openalex":"https://openalex.org/W2803590717","doi":"https://doi.org/10.1007/978-3-319-91800-6_3","mag":"2803590717"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-91800-6_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-91800-6_3","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022108053","display_name":"Xuanhui Liu","orcid":"https://orcid.org/0000-0001-8692-6880"},"institutions":[{"id":"https://openalex.org/I102335020","display_name":"Karlsruhe Institute of Technology","ror":"https://ror.org/04t3en479","country_code":"DE","type":"education","lineage":["https://openalex.org/I102335020","https://openalex.org/I1305996414"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Xuanhui Liu","raw_affiliation_strings":["Karlsruhe Institute of Technology (KIT), Institute of Information Systems and Marketing (IISM), Karlsruhe, Germany"],"affiliations":[{"raw_affiliation_string":"Karlsruhe Institute of Technology (KIT), Institute of Information Systems and Marketing (IISM), Karlsruhe, Germany","institution_ids":["https://openalex.org/I102335020"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040618623","display_name":"Erwin Tak-Ming Leung","orcid":null},"institutions":[{"id":"https://openalex.org/I102335020","display_name":"Karlsruhe Institute of Technology","ror":"https://ror.org/04t3en479","country_code":"DE","type":"education","lineage":["https://openalex.org/I102335020","https://openalex.org/I1305996414"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Erwin Tak-Ming Leung","raw_affiliation_strings":["Karlsruhe Institute of Technology (KIT), Institute of Information Systems and Marketing (IISM), Karlsruhe, Germany"],"affiliations":[{"raw_affiliation_string":"Karlsruhe Institute of Technology (KIT), Institute of Information Systems and Marketing (IISM), Karlsruhe, Germany","institution_ids":["https://openalex.org/I102335020"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057794691","display_name":"Peyman Toreini","orcid":"https://orcid.org/0000-0002-2468-1715"},"institutions":[{"id":"https://openalex.org/I102335020","display_name":"Karlsruhe Institute of Technology","ror":"https://ror.org/04t3en479","country_code":"DE","type":"education","lineage":["https://openalex.org/I102335020","https://openalex.org/I1305996414"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Peyman Toreini","raw_affiliation_strings":["Karlsruhe Institute of Technology (KIT), Institute of Information Systems and Marketing (IISM), Karlsruhe, Germany"],"affiliations":[{"raw_affiliation_string":"Karlsruhe Institute of Technology (KIT), Institute of Information Systems and Marketing (IISM), Karlsruhe, Germany","institution_ids":["https://openalex.org/I102335020"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5080792995","display_name":"Alexander Maedche","orcid":"https://orcid.org/0000-0001-6546-4816"},"institutions":[{"id":"https://openalex.org/I102335020","display_name":"Karlsruhe Institute of Technology","ror":"https://ror.org/04t3en479","country_code":"DE","type":"education","lineage":["https://openalex.org/I102335020","https://openalex.org/I1305996414"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Alexander Maedche","raw_affiliation_strings":["Karlsruhe Institute of Technology (KIT), Institute of Information Systems and Marketing (IISM), Karlsruhe, Germany"],"affiliations":[{"raw_affiliation_string":"Karlsruhe Institute of Technology (KIT), Institute of Information Systems and Marketing (IISM), Karlsruhe, Germany","institution_ids":["https://openalex.org/I102335020"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5022108053"],"corresponding_institution_ids":["https://openalex.org/I102335020"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.05671041,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"34","last_page":"48"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.996399998664856,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.9907000064849854,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8562077283859253},{"id":"https://openalex.org/keywords/design-methods","display_name":"Design methods","score":0.4789317548274994},{"id":"https://openalex.org/keywords/design-process","display_name":"Design process","score":0.47407451272010803},{"id":"https://openalex.org/keywords/web-service","display_name":"Web service","score":0.46313172578811646},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.4626055657863617},{"id":"https://openalex.org/keywords/design-knowledge","display_name":"Design knowledge","score":0.44794654846191406},{"id":"https://openalex.org/keywords/service-design","display_name":"Service design","score":0.43045806884765625},{"id":"https://openalex.org/keywords/iterative-design","display_name":"Iterative design","score":0.4246687591075897},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.41980311274528503},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.41198182106018066},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.38608354330062866},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.1696784496307373},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.1578977108001709},{"id":"https://openalex.org/keywords/embedded-system","display_name":"Embedded system","score":0.13066214323043823},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.06916245818138123}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8562077283859253},{"id":"https://openalex.org/C138852830","wikidata":"https://www.wikidata.org/wiki/Q2292993","display_name":"Design methods","level":2,"score":0.4789317548274994},{"id":"https://openalex.org/C48262172","wikidata":"https://www.wikidata.org/wiki/Q16908765","display_name":"Design process","level":3,"score":0.47407451272010803},{"id":"https://openalex.org/C35578498","wikidata":"https://www.wikidata.org/wiki/Q193424","display_name":"Web service","level":2,"score":0.46313172578811646},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.4626055657863617},{"id":"https://openalex.org/C2778712445","wikidata":"https://www.wikidata.org/wiki/Q5264352","display_name":"Design knowledge","level":3,"score":0.44794654846191406},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.43045806884765625},{"id":"https://openalex.org/C106246047","wikidata":"https://www.wikidata.org/wiki/Q4928435","display_name":"Iterative design","level":3,"score":0.4246687591075897},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.41980311274528503},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.41198182106018066},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.38608354330062866},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.1696784496307373},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.1578977108001709},{"id":"https://openalex.org/C149635348","wikidata":"https://www.wikidata.org/wiki/Q193040","display_name":"Embedded system","level":1,"score":0.13066214323043823},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.06916245818138123},{"id":"https://openalex.org/C42360764","wikidata":"https://www.wikidata.org/wiki/Q83588","display_name":"Chemical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C2778648169","wikidata":"https://www.wikidata.org/wiki/Q967768","display_name":"Compatibility (geochemistry)","level":2,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C2780513914","wikidata":"https://www.wikidata.org/wiki/Q18210350","display_name":"Bottleneck","level":2,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-91800-6_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-91800-6_3","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":46,"referenced_works":["https://openalex.org/W5551006","https://openalex.org/W30814344","https://openalex.org/W39960478","https://openalex.org/W62732812","https://openalex.org/W1500319018","https://openalex.org/W1541052903","https://openalex.org/W1596953637","https://openalex.org/W1635961553","https://openalex.org/W1658485907","https://openalex.org/W1737826015","https://openalex.org/W1939775620","https://openalex.org/W1963620879","https://openalex.org/W1985212599","https://openalex.org/W2000553295","https://openalex.org/W2042546667","https://openalex.org/W2053012334","https://openalex.org/W2053019021","https://openalex.org/W2061419792","https://openalex.org/W2086956503","https://openalex.org/W2098579733","https://openalex.org/W2102775690","https://openalex.org/W2110938074","https://openalex.org/W2113202246","https://openalex.org/W2122910380","https://openalex.org/W2125259630","https://openalex.org/W2136922540","https://openalex.org/W2137149564","https://openalex.org/W2143015893","https://openalex.org/W2150497272","https://openalex.org/W2151020819","https://openalex.org/W2161633277","https://openalex.org/W2169737976","https://openalex.org/W2180254922","https://openalex.org/W2291627226","https://openalex.org/W2295498687","https://openalex.org/W2469474566","https://openalex.org/W2500988140","https://openalex.org/W2525361557","https://openalex.org/W2560208962","https://openalex.org/W2579555219","https://openalex.org/W2770333281","https://openalex.org/W3104472694","https://openalex.org/W3124865537","https://openalex.org/W3139683125","https://openalex.org/W3151353718","https://openalex.org/W4319587952"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2349744379","https://openalex.org/W2162251555","https://openalex.org/W3041295426","https://openalex.org/W2339959801","https://openalex.org/W2105011951","https://openalex.org/W2376244192","https://openalex.org/W54030823","https://openalex.org/W2332110677","https://openalex.org/W52953137"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}