{"id":"https://openalex.org/W2766336806","doi":"https://doi.org/10.1007/978-3-319-70022-9_48","title":"Shopping Mall Robots \u2013 Opportunities and Constraints from the Retailer and Manager Perspective","display_name":"Shopping Mall Robots \u2013 Opportunities and Constraints from the Retailer and Manager Perspective","publication_year":2017,"publication_date":"2017-01-01","ids":{"openalex":"https://openalex.org/W2766336806","doi":"https://doi.org/10.1007/978-3-319-70022-9_48","mag":"2766336806"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-70022-9_48","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-70022-9_48","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5005997758","display_name":"Marketta Niemel\u00e4","orcid":"https://orcid.org/0000-0002-8370-9626"},"institutions":[{"id":"https://openalex.org/I87653560","display_name":"VTT Technical Research Centre of Finland","ror":"https://ror.org/04b181w54","country_code":"FI","type":"nonprofit","lineage":["https://openalex.org/I4210089493","https://openalex.org/I87653560"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Marketta Niemel\u00e4","raw_affiliation_strings":["VTT Technical Research Centre of Finland Ltd., 33101, Tampere, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"VTT Technical Research Centre of Finland Ltd., 33101, Tampere, Finland","institution_ids":["https://openalex.org/I87653560"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031942948","display_name":"P\u00e4ivi Heikkil\u00e4","orcid":"https://orcid.org/0000-0002-8999-179X"},"institutions":[{"id":"https://openalex.org/I87653560","display_name":"VTT Technical Research Centre of Finland","ror":"https://ror.org/04b181w54","country_code":"FI","type":"nonprofit","lineage":["https://openalex.org/I4210089493","https://openalex.org/I87653560"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"P\u00e4ivi Heikkil\u00e4","raw_affiliation_strings":["VTT Technical Research Centre of Finland Ltd., 33101, Tampere, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"VTT Technical Research Centre of Finland Ltd., 33101, Tampere, Finland","institution_ids":["https://openalex.org/I87653560"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5045765892","display_name":"Hanna Lammi","orcid":"https://orcid.org/0000-0001-7849-0845"},"institutions":[{"id":"https://openalex.org/I87653560","display_name":"VTT Technical Research Centre of Finland","ror":"https://ror.org/04b181w54","country_code":"FI","type":"nonprofit","lineage":["https://openalex.org/I4210089493","https://openalex.org/I87653560"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Hanna Lammi","raw_affiliation_strings":["VTT Technical Research Centre of Finland Ltd., 33101, Tampere, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"VTT Technical Research Centre of Finland Ltd., 33101, Tampere, Finland","institution_ids":["https://openalex.org/I87653560"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084785327","display_name":"Virpi Oksman","orcid":"https://orcid.org/0000-0003-0315-1130"},"institutions":[{"id":"https://openalex.org/I87653560","display_name":"VTT Technical Research Centre of Finland","ror":"https://ror.org/04b181w54","country_code":"FI","type":"nonprofit","lineage":["https://openalex.org/I4210089493","https://openalex.org/I87653560"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Virpi Oksman","raw_affiliation_strings":["VTT Technical Research Centre of Finland Ltd., 33101, Tampere, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"VTT Technical Research Centre of Finland Ltd., 33101, Tampere, Finland","institution_ids":["https://openalex.org/I87653560"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5005997758"],"corresponding_institution_ids":["https://openalex.org/I87653560"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"485","last_page":"494"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11942","display_name":"Transportation and Mobility Innovations","score":0.9908000230789185,"subfield":{"id":"https://openalex.org/subfields/2203","display_name":"Automotive Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/shopping-mall","display_name":"Shopping mall","score":0.8569704294204712},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.6417616009712219},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6196868419647217},{"id":"https://openalex.org/keywords/entertainment","display_name":"Entertainment","score":0.6141619086265564},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5463623404502869},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5180068612098694},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5006330013275146},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.4800873398780823},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.4534488022327423},{"id":"https://openalex.org/keywords/service-robot","display_name":"Service robot","score":0.43767422437667847},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3590526580810547},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.12459766864776611}],"concepts":[{"id":"https://openalex.org/C2776678367","wikidata":"https://www.wikidata.org/wiki/Q31374404","display_name":"Shopping mall","level":2,"score":0.8569704294204712},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.6417616009712219},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6196868419647217},{"id":"https://openalex.org/C512170562","wikidata":"https://www.wikidata.org/wiki/Q173799","display_name":"Entertainment","level":2,"score":0.6141619086265564},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5463623404502869},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5180068612098694},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5006330013275146},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4800873398780823},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.4534488022327423},{"id":"https://openalex.org/C2776228582","wikidata":"https://www.wikidata.org/wiki/Q7455797","display_name":"Service robot","level":3,"score":0.43767422437667847},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3590526580810547},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.12459766864776611},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-70022-9_48","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-70022-9_48","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":13,"referenced_works":["https://openalex.org/W1970239077","https://openalex.org/W1995641496","https://openalex.org/W2110750157","https://openalex.org/W2123076731","https://openalex.org/W2146066801","https://openalex.org/W2284760232","https://openalex.org/W2343170776","https://openalex.org/W2528517087","https://openalex.org/W2591951582","https://openalex.org/W2593626965","https://openalex.org/W2594204579","https://openalex.org/W4242863818","https://openalex.org/W4250106652"],"related_works":["https://openalex.org/W5474427","https://openalex.org/W2472645085","https://openalex.org/W1486440655","https://openalex.org/W2143376786","https://openalex.org/W2116683245","https://openalex.org/W1522577864","https://openalex.org/W2025208083","https://openalex.org/W2109596994","https://openalex.org/W4323870231","https://openalex.org/W4391680636"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}