{"id":"https://openalex.org/W2743889205","doi":"https://doi.org/10.1007/978-3-319-66429-3_15","title":"Assessing Spoken Dialog Services from the End-User Perspective: Usability and Experience","display_name":"Assessing Spoken Dialog Services from the End-User Perspective: Usability and Experience","publication_year":2017,"publication_date":"2017-01-01","ids":{"openalex":"https://openalex.org/W2743889205","doi":"https://doi.org/10.1007/978-3-319-66429-3_15","mag":"2743889205"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-66429-3_15","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-66429-3_15","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028543860","display_name":"Otilia Kocsis","orcid":"https://orcid.org/0000-0001-6937-6442"},"institutions":[{"id":"https://openalex.org/I174878644","display_name":"University of Patras","ror":"https://ror.org/017wvtq80","country_code":"GR","type":"education","lineage":["https://openalex.org/I174878644"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Otilia Kocsis","raw_affiliation_strings":["Department of Electrical and Computer Engineering, University of Patras, Patras, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Electrical and Computer Engineering, University of Patras, Patras, Greece","institution_ids":["https://openalex.org/I174878644"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5026357687","display_name":"Basilis Kladis","orcid":null},"institutions":[{"id":"https://openalex.org/I4210166692","display_name":"SingularLogic (Greece)","ror":"https://ror.org/05xere368","country_code":"GR","type":"company","lineage":["https://openalex.org/I4210166692"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Basilis Kladis","raw_affiliation_strings":["SingularLogic AE, Athens, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"SingularLogic AE, Athens, Greece","institution_ids":["https://openalex.org/I4210166692"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085308143","display_name":"A. Tsopanoglou","orcid":null},"institutions":[{"id":"https://openalex.org/I4210166692","display_name":"SingularLogic (Greece)","ror":"https://ror.org/05xere368","country_code":"GR","type":"company","lineage":["https://openalex.org/I4210166692"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Anastasios Tsopanoglou","raw_affiliation_strings":["SingularLogic AE, Athens, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"SingularLogic AE, Athens, Greece","institution_ids":["https://openalex.org/I4210166692"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5108443941","display_name":"Nikos Fakotakis","orcid":null},"institutions":[{"id":"https://openalex.org/I174878644","display_name":"University of Patras","ror":"https://ror.org/017wvtq80","country_code":"GR","type":"education","lineage":["https://openalex.org/I174878644"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Nikos Fakotakis","raw_affiliation_strings":["Department of Electrical and Computer Engineering, University of Patras, Patras, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Electrical and Computer Engineering, University of Patras, Patras, Greece","institution_ids":["https://openalex.org/I174878644"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.11376937,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"162","last_page":"170"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9830999970436096,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.9215301275253296},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8266348838806152},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.6118443012237549},{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.6053512096405029},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.5494737029075623},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.526104748249054},{"id":"https://openalex.org/keywords/end-user","display_name":"End user","score":0.4907470643520355},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.45772749185562134},{"id":"https://openalex.org/keywords/cognitive-walkthrough","display_name":"Cognitive walkthrough","score":0.4298855662345886},{"id":"https://openalex.org/keywords/usability-engineering","display_name":"Usability engineering","score":0.35848313570022583},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.326121985912323},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.324734628200531},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.18820884823799133},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.08258587121963501}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.9215301275253296},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8266348838806152},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6118443012237549},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.6053512096405029},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.5494737029075623},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.526104748249054},{"id":"https://openalex.org/C91262260","wikidata":"https://www.wikidata.org/wiki/Q528074","display_name":"End user","level":2,"score":0.4907470643520355},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.45772749185562134},{"id":"https://openalex.org/C87105883","wikidata":"https://www.wikidata.org/wiki/Q1107002","display_name":"Cognitive walkthrough","level":4,"score":0.4298855662345886},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.35848313570022583},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.326121985912323},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.324734628200531},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.18820884823799133},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08258587121963501},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-66429-3_15","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-66429-3_15","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.6899999976158142}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W6446477","https://openalex.org/W107711697","https://openalex.org/W567557478","https://openalex.org/W1936823651","https://openalex.org/W2005297293","https://openalex.org/W2032191478","https://openalex.org/W2067515554","https://openalex.org/W2115835897","https://openalex.org/W2172501646"],"related_works":["https://openalex.org/W2085749886","https://openalex.org/W2163058110","https://openalex.org/W2150599767","https://openalex.org/W2016157817","https://openalex.org/W2017322369","https://openalex.org/W2573096963","https://openalex.org/W277755922","https://openalex.org/W2238167322","https://openalex.org/W2488259327","https://openalex.org/W4249900088"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
