{"id":"https://openalex.org/W2616131431","doi":"https://doi.org/10.1007/978-3-319-59466-8_13","title":"Balanced Scorecard for Method Improvement: Approach and Experiences","display_name":"Balanced Scorecard for Method Improvement: Approach and Experiences","publication_year":2017,"publication_date":"2017-01-01","ids":{"openalex":"https://openalex.org/W2616131431","doi":"https://doi.org/10.1007/978-3-319-59466-8_13","mag":"2616131431"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-59466-8_13","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-59466-8_13","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009192517","display_name":"Kurt Sandkuhl","orcid":"https://orcid.org/0000-0002-7431-8412"},"institutions":[{"id":"https://openalex.org/I4665924","display_name":"University of Rostock","ror":"https://ror.org/03zdwsf69","country_code":"DE","type":"education","lineage":["https://openalex.org/I4665924"]},{"id":"https://openalex.org/I94616838","display_name":"J\u00f6nk\u00f6ping University","ror":"https://ror.org/03t54am93","country_code":"SE","type":"education","lineage":["https://openalex.org/I94616838"]}],"countries":["DE","SE"],"is_corresponding":true,"raw_author_name":"Kurt Sandkuhl","raw_affiliation_strings":["School of Engineering, J\u00f6nk\u00f6ping University, Box 1026, 55111, J\u00f6nk\u00f6ping, Sweden","University of Rostock, Albert-Einstein-Str. 22, 18059, Rostock, Germany"],"affiliations":[{"raw_affiliation_string":"School of Engineering, J\u00f6nk\u00f6ping University, Box 1026, 55111, J\u00f6nk\u00f6ping, Sweden","institution_ids":["https://openalex.org/I94616838"]},{"raw_affiliation_string":"University of Rostock, Albert-Einstein-Str. 22, 18059, Rostock, Germany","institution_ids":["https://openalex.org/I4665924"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035800407","display_name":"Ulf Seigerroth","orcid":"https://orcid.org/0000-0002-5881-0669"},"institutions":[{"id":"https://openalex.org/I94616838","display_name":"J\u00f6nk\u00f6ping University","ror":"https://ror.org/03t54am93","country_code":"SE","type":"education","lineage":["https://openalex.org/I94616838"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Ulf Seigerroth","raw_affiliation_strings":["School of Engineering, J\u00f6nk\u00f6ping University, Box 1026, 55111, J\u00f6nk\u00f6ping, Sweden"],"affiliations":[{"raw_affiliation_string":"School of Engineering, J\u00f6nk\u00f6ping University, Box 1026, 55111, J\u00f6nk\u00f6ping, Sweden","institution_ids":["https://openalex.org/I94616838"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5009192517"],"corresponding_institution_ids":["https://openalex.org/I4665924","https://openalex.org/I94616838"],"apc_list":null,"apc_paid":null,"fwci":1.3518,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.80327474,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"204","last_page":"219"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9876999855041504,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9876999855041504,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":0.9847000241279602,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9817000031471252,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/balanced-scorecard","display_name":"Balanced scorecard","score":0.9711302518844604},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6009316444396973},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5835406184196472},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5626740455627441},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5558821558952332},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.5368623733520508},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.4283938407897949},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.4189945161342621},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.370258092880249},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.21747639775276184},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.07437890768051147}],"concepts":[{"id":"https://openalex.org/C199004533","wikidata":"https://www.wikidata.org/wiki/Q210127","display_name":"Balanced scorecard","level":2,"score":0.9711302518844604},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6009316444396973},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5835406184196472},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5626740455627441},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5558821558952332},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5368623733520508},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.4283938407897949},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.4189945161342621},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.370258092880249},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.21747639775276184},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.07437890768051147},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-59466-8_13","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-59466-8_13","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.5099999904632568}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W73773745","https://openalex.org/W79229537","https://openalex.org/W1507037530","https://openalex.org/W1561630413","https://openalex.org/W1595639232","https://openalex.org/W1599832714","https://openalex.org/W1955934323","https://openalex.org/W1967767162","https://openalex.org/W1977655734","https://openalex.org/W2000553295","https://openalex.org/W2006222843","https://openalex.org/W2036498929","https://openalex.org/W2051508205","https://openalex.org/W2057012437","https://openalex.org/W2103652466","https://openalex.org/W2110710386","https://openalex.org/W2123123079","https://openalex.org/W2136451344","https://openalex.org/W2151461605","https://openalex.org/W3151678985","https://openalex.org/W3151685851","https://openalex.org/W4251144016","https://openalex.org/W4256111078","https://openalex.org/W4320009379"],"related_works":["https://openalex.org/W1997877311","https://openalex.org/W2505003522","https://openalex.org/W4252572615","https://openalex.org/W2480839567","https://openalex.org/W2042891485","https://openalex.org/W2077826995","https://openalex.org/W2103378308","https://openalex.org/W4241524198","https://openalex.org/W950842689","https://openalex.org/W2168126645"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2018,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}