{"id":"https://openalex.org/W2565782864","doi":"https://doi.org/10.1007/978-3-319-46412-1_2","title":"Strategies with Service Business Model Innovation","display_name":"Strategies with Service Business Model Innovation","publication_year":2016,"publication_date":"2016-12-18","ids":{"openalex":"https://openalex.org/W2565782864","doi":"https://doi.org/10.1007/978-3-319-46412-1_2","mag":"2565782864"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-46412-1_2","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-46412-1_2","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Service Business Model Innovation in Healthcare and Hospital Management","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5067186170","display_name":"Lesley Clack","orcid":"https://orcid.org/0000-0003-2706-0882"},"institutions":[{"id":"https://openalex.org/I226413961","display_name":"Armstrong Atlantic State University","ror":"https://ror.org/03rr7q548","country_code":"US","type":"education","lineage":["https://openalex.org/I226413961"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Lesley A. Clack","raw_affiliation_strings":["Armstrong State University, 11935 Abercorn St., Savannah, GA, 31419, USA"],"affiliations":[{"raw_affiliation_string":"Armstrong State University, 11935 Abercorn St., Savannah, GA, 31419, USA","institution_ids":["https://openalex.org/I226413961"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5067186170"],"corresponding_institution_ids":["https://openalex.org/I226413961"],"apc_list":null,"apc_paid":null,"fwci":1.3717,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.839176,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"21","last_page":"30"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.30399999022483826,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.30399999022483826,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"Competitive advantage","score":0.7416292428970337},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.6569463014602661},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6367738246917725},{"id":"https://openalex.org/keywords/competition","display_name":"Competition (biology)","score":0.5356009006500244},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5304452776908875},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5233951210975647},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.49322813749313354},{"id":"https://openalex.org/keywords/new-business-development","display_name":"New business development","score":0.4791792631149292},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4637489914894104},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4514941871166229},{"id":"https://openalex.org/keywords/artifact-centric-business-process-model","display_name":"Artifact-centric business process model","score":0.41882574558258057},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.3538947105407715},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.31135693192481995},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.2936154901981354},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.22664836049079895},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.0791122317314148}],"concepts":[{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.7416292428970337},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.6569463014602661},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6367738246917725},{"id":"https://openalex.org/C91306197","wikidata":"https://www.wikidata.org/wiki/Q45767","display_name":"Competition (biology)","level":2,"score":0.5356009006500244},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5304452776908875},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5233951210975647},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.49322813749313354},{"id":"https://openalex.org/C34630208","wikidata":"https://www.wikidata.org/wiki/Q7016388","display_name":"New business development","level":3,"score":0.4791792631149292},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4637489914894104},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4514941871166229},{"id":"https://openalex.org/C162754035","wikidata":"https://www.wikidata.org/wiki/Q17006331","display_name":"Artifact-centric business process model","level":5,"score":0.41882574558258057},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.3538947105407715},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.31135693192481995},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.2936154901981354},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22664836049079895},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0791122317314148},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-46412-1_2","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-46412-1_2","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Service Business Model Innovation in Healthcare and Hospital Management","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6000000238418579,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":23,"referenced_works":["https://openalex.org/W79519089","https://openalex.org/W192724613","https://openalex.org/W1533777687","https://openalex.org/W1576876621","https://openalex.org/W1696650694","https://openalex.org/W1998992565","https://openalex.org/W2001888782","https://openalex.org/W2046345853","https://openalex.org/W2066990553","https://openalex.org/W2069744033","https://openalex.org/W2085199347","https://openalex.org/W2119809281","https://openalex.org/W2157268264","https://openalex.org/W2283016439","https://openalex.org/W2940405892","https://openalex.org/W2992325330","https://openalex.org/W2992934287","https://openalex.org/W4229816503","https://openalex.org/W4302046506","https://openalex.org/W6628670193","https://openalex.org/W6637422835","https://openalex.org/W6721443502","https://openalex.org/W6770664660"],"related_works":["https://openalex.org/W7685769","https://openalex.org/W4255216743","https://openalex.org/W4323855124","https://openalex.org/W2891538753","https://openalex.org/W77459765","https://openalex.org/W2990082093","https://openalex.org/W4385893042","https://openalex.org/W2474729273","https://openalex.org/W1980079743","https://openalex.org/W2408042504"],"abstract_inverted_index":null,"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}