{"id":"https://openalex.org/W2502314532","doi":"https://doi.org/10.1007/978-3-319-41561-1_14","title":"A Fuzzy Rule-Based Learning Algorithm for Customer Churn Prediction","display_name":"A Fuzzy Rule-Based Learning Algorithm for Customer Churn Prediction","publication_year":2016,"publication_date":"2016-01-01","ids":{"openalex":"https://openalex.org/W2502314532","doi":"https://doi.org/10.1007/978-3-319-41561-1_14","mag":"2502314532"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-41561-1_14","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-41561-1_14","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/10197/7856","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100844942","display_name":"Bingquan Huang","orcid":null},"institutions":[{"id":"https://openalex.org/I100930933","display_name":"University College Dublin","ror":"https://ror.org/05m7pjf47","country_code":"IE","type":"education","lineage":["https://openalex.org/I100930933"]}],"countries":["IE"],"is_corresponding":true,"raw_author_name":"Bingquan Huang","raw_affiliation_strings":["The INSIGHT Centre, University College Dublin, Belfield, Dublin 4, Ireland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The INSIGHT Centre, University College Dublin, Belfield, Dublin 4, Ireland","institution_ids":["https://openalex.org/I100930933"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5045691006","display_name":"Ying Huang","orcid":"https://orcid.org/0000-0002-6589-4397"},"institutions":[{"id":"https://openalex.org/I100930933","display_name":"University College Dublin","ror":"https://ror.org/05m7pjf47","country_code":"IE","type":"education","lineage":["https://openalex.org/I100930933"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Ying Huang","raw_affiliation_strings":["The INSIGHT Centre, University College Dublin, Belfield, Dublin 4, Ireland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The INSIGHT Centre, University College Dublin, Belfield, Dublin 4, Ireland","institution_ids":["https://openalex.org/I100930933"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060050761","display_name":"Chongcheng Chen","orcid":"https://orcid.org/0000-0001-5509-4188"},"institutions":[{"id":"https://openalex.org/I80947539","display_name":"Fuzhou University","ror":"https://ror.org/011xvna82","country_code":"CN","type":"education","lineage":["https://openalex.org/I80947539"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Chongcheng Chen","raw_affiliation_strings":["Key Lab of Spatial Data Mining and Information Sharing of Ministry of Education, Fuzhou University, Fuzhou, People\u2019s Republic of China","Key Lab of Spatial Data Mining and Information Sharing of Ministry of Education, Fuzhou University, Fuzhou, People's Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Key Lab of Spatial Data Mining and Information Sharing of Ministry of Education, Fuzhou University, Fuzhou, People\u2019s Republic of China","institution_ids":["https://openalex.org/I80947539"]},{"raw_affiliation_string":"Key Lab of Spatial Data Mining and Information Sharing of Ministry of Education, Fuzhou University, Fuzhou, People's Republic of China","institution_ids":["https://openalex.org/I80947539"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5039829612","display_name":"Tahar Kechadi","orcid":"https://orcid.org/0000-0002-0176-6281"},"institutions":[{"id":"https://openalex.org/I100930933","display_name":"University College Dublin","ror":"https://ror.org/05m7pjf47","country_code":"IE","type":"education","lineage":["https://openalex.org/I100930933"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"M. -T. Kechadi","raw_affiliation_strings":["The INSIGHT Centre, University College Dublin, Belfield, Dublin 4, Ireland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The INSIGHT Centre, University College Dublin, Belfield, Dublin 4, Ireland","institution_ids":["https://openalex.org/I100930933"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5100844942"],"corresponding_institution_ids":["https://openalex.org/I100930933"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":2.8566,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.8926221,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"183","last_page":"196"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10538","display_name":"Data Mining Algorithms and Applications","score":0.9904999732971191,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8307338953018188},{"id":"https://openalex.org/keywords/association-rule-learning","display_name":"Association rule learning","score":0.6440003514289856},{"id":"https://openalex.org/keywords/discretization","display_name":"Discretization","score":0.6266524791717529},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.6032080054283142},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.5502455830574036},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.5048359036445618},{"id":"https://openalex.org/keywords/customer-relationship-management","display_name":"Customer relationship management","score":0.46818435192108154},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.46443280577659607},{"id":"https://openalex.org/keywords/fuzzy-logic","display_name":"Fuzzy logic","score":0.43432939052581787},{"id":"https://openalex.org/keywords/algorithm","display_name":"Algorithm","score":0.40472638607025146},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.09263265132904053},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.06240323185920715}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8307338953018188},{"id":"https://openalex.org/C193524817","wikidata":"https://www.wikidata.org/wiki/Q386780","display_name":"Association rule learning","level":2,"score":0.6440003514289856},{"id":"https://openalex.org/C73000952","wikidata":"https://www.wikidata.org/wiki/Q17007827","display_name":"Discretization","level":2,"score":0.6266524791717529},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.6032080054283142},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.5502455830574036},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.5048359036445618},{"id":"https://openalex.org/C98825075","wikidata":"https://www.wikidata.org/wiki/Q485643","display_name":"Customer relationship management","level":2,"score":0.46818435192108154},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.46443280577659607},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.43432939052581787},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.40472638607025146},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.09263265132904053},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.06240323185920715},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-319-41561-1_14","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-41561-1_14","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:researchrepository.ucd.ie:10197/7856","is_oa":true,"landing_page_url":"http://hdl.handle.net/10197/7856","pdf_url":"http://hdl.handle.net/10197/7856","source":{"id":"https://openalex.org/S4306402280","display_name":"Research Repository UCD (University College Dublin)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I100930933","host_organization_name":"University College Dublin","host_organization_lineage":["https://openalex.org/I100930933"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference Publication"}],"best_oa_location":{"id":"pmh:oai:researchrepository.ucd.ie:10197/7856","is_oa":true,"landing_page_url":"http://hdl.handle.net/10197/7856","pdf_url":"http://hdl.handle.net/10197/7856","source":{"id":"https://openalex.org/S4306402280","display_name":"Research Repository UCD (University College Dublin)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I100930933","host_organization_name":"University College Dublin","host_organization_lineage":["https://openalex.org/I100930933"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference Publication"},"sustainable_development_goals":[{"score":0.5699999928474426,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2502314532.pdf","grobid_xml":"https://content.openalex.org/works/W2502314532.grobid-xml"},"referenced_works_count":18,"referenced_works":["https://openalex.org/W190725693","https://openalex.org/W1562345870","https://openalex.org/W1680540421","https://openalex.org/W1932575417","https://openalex.org/W1939846902","https://openalex.org/W1966021193","https://openalex.org/W2043265719","https://openalex.org/W2067594023","https://openalex.org/W2069300565","https://openalex.org/W2078704831","https://openalex.org/W2096252182","https://openalex.org/W2128965734","https://openalex.org/W2132791018","https://openalex.org/W2138906630","https://openalex.org/W2154642793","https://openalex.org/W2161634631","https://openalex.org/W2162475186","https://openalex.org/W4206192975"],"related_works":["https://openalex.org/W2006251942","https://openalex.org/W2364741597","https://openalex.org/W1492103595","https://openalex.org/W1864774435","https://openalex.org/W946352265","https://openalex.org/W3020787026","https://openalex.org/W2334479858","https://openalex.org/W2799209613","https://openalex.org/W1971388572","https://openalex.org/W1507702947"],"abstract_inverted_index":null,"counts_by_year":[{"year":2021,"cited_by_count":3},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2026-07-02T09:51:11.867554","created_date":"2025-10-10T00:00:00"}
