{"id":"https://openalex.org/W2344762038","doi":"https://doi.org/10.1007/978-3-319-33515-5_12","title":"Arsonists or Firefighters? Affectiveness in Agile Software Development","display_name":"Arsonists or Firefighters? Affectiveness in Agile Software Development","publication_year":2016,"publication_date":"2016-01-01","ids":{"openalex":"https://openalex.org/W2344762038","doi":"https://doi.org/10.1007/978-3-319-33515-5_12","mag":"2344762038"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-33515-5_12","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-319-33515-5_12","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-319-33515-5_12.pdf","source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/978-3-319-33515-5_12.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5066056987","display_name":"Marco Ortu","orcid":"https://orcid.org/0000-0003-4191-5058"},"institutions":[{"id":"https://openalex.org/I172446870","display_name":"University of Cagliari","ror":"https://ror.org/003109y17","country_code":"IT","type":"education","lineage":["https://openalex.org/I172446870"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Marco Ortu","raw_affiliation_strings":["DIEE, University of Cagliari, Cagliari, Italy"],"affiliations":[{"raw_affiliation_string":"DIEE, University of Cagliari, Cagliari, Italy","institution_ids":["https://openalex.org/I172446870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036425614","display_name":"Giuseppe Destefanis","orcid":"https://orcid.org/0000-0003-3982-6355"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Giuseppe Destefanis","raw_affiliation_strings":["Brunel University, Uxbridge, UK"],"affiliations":[{"raw_affiliation_string":"Brunel University, Uxbridge, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083706258","display_name":"Steve Counsell","orcid":"https://orcid.org/0000-0002-2939-8919"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Steve Counsell","raw_affiliation_strings":["Brunel University, Uxbridge, UK"],"affiliations":[{"raw_affiliation_string":"Brunel University, Uxbridge, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5042037650","display_name":"Stephen Swift","orcid":"https://orcid.org/0000-0001-8918-3365"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Stephen Swift","raw_affiliation_strings":["Brunel University, Uxbridge, UK"],"affiliations":[{"raw_affiliation_string":"Brunel University, Uxbridge, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076859372","display_name":"Roberto Tonelli","orcid":"https://orcid.org/0000-0002-9090-7698"},"institutions":[{"id":"https://openalex.org/I172446870","display_name":"University of Cagliari","ror":"https://ror.org/003109y17","country_code":"IT","type":"education","lineage":["https://openalex.org/I172446870"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Roberto Tonelli","raw_affiliation_strings":["DIEE, University of Cagliari, Cagliari, Italy"],"affiliations":[{"raw_affiliation_string":"DIEE, University of Cagliari, Cagliari, Italy","institution_ids":["https://openalex.org/I172446870"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5073485643","display_name":"Michele Marchesi","orcid":"https://orcid.org/0000-0003-3745-4324"},"institutions":[{"id":"https://openalex.org/I172446870","display_name":"University of Cagliari","ror":"https://ror.org/003109y17","country_code":"IT","type":"education","lineage":["https://openalex.org/I172446870"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Michele Marchesi","raw_affiliation_strings":["DIEE, University of Cagliari, Cagliari, Italy"],"affiliations":[{"raw_affiliation_string":"DIEE, University of Cagliari, Cagliari, Italy","institution_ids":["https://openalex.org/I172446870"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5036425614"],"corresponding_institution_ids":["https://openalex.org/I59433898"],"apc_list":null,"apc_paid":null,"fwci":7.3475,"has_fulltext":true,"cited_by_count":29,"citation_normalized_percentile":{"value":0.9800255,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"144","last_page":"155"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/agile-software-development","display_name":"Agile software development","score":0.8947234749794006},{"id":"https://openalex.org/keywords/politeness","display_name":"Politeness","score":0.7089496850967407},{"id":"https://openalex.org/keywords/anger","display_name":"Anger","score":0.704216718673706},{"id":"https://openalex.org/keywords/productivity","display_name":"Productivity","score":0.6004126071929932},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5951467752456665},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.518483579158783},{"id":"https://openalex.org/keywords/open-source","display_name":"Open source","score":0.4866398274898529},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.44154179096221924},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.43237701058387756},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.428554505109787},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.4260459244251251},{"id":"https://openalex.org/keywords/open-source-software","display_name":"Open source software","score":0.41554608941078186},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3454051613807678},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.26746290922164917},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.21759554743766785},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.18442031741142273},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.11134418845176697},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.11011230945587158}],"concepts":[{"id":"https://openalex.org/C14185376","wikidata":"https://www.wikidata.org/wiki/Q30232","display_name":"Agile software development","level":2,"score":0.8947234749794006},{"id":"https://openalex.org/C61123122","wikidata":"https://www.wikidata.org/wiki/Q281287","display_name":"Politeness","level":2,"score":0.7089496850967407},{"id":"https://openalex.org/C2779302386","wikidata":"https://www.wikidata.org/wiki/Q79871","display_name":"Anger","level":2,"score":0.704216718673706},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.6004126071929932},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5951467752456665},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.518483579158783},{"id":"https://openalex.org/C3018397939","wikidata":"https://www.wikidata.org/wiki/Q3644502","display_name":"Open source","level":3,"score":0.4866398274898529},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.44154179096221924},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.43237701058387756},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.428554505109787},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.4260459244251251},{"id":"https://openalex.org/C2988343187","wikidata":"https://www.wikidata.org/wiki/Q1130645","display_name":"Open source software","level":3,"score":0.41554608941078186},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3454051613807678},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.26746290922164917},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.21759554743766785},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.18442031741142273},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.11134418845176697},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.11011230945587158},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-3-319-33515-5_12","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-319-33515-5_12","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-319-33515-5_12.pdf","source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},{"id":"pmh:oai:bura.brunel.ac.uk:2438/12449","is_oa":false,"landing_page_url":"http://bura.brunel.ac.uk/handle/2438/12449","pdf_url":null,"source":{"id":"https://openalex.org/S4306401473","display_name":"Brunel University Research Archive (BURA) (Brunel University London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I59433898","host_organization_name":"Brunel University of London","host_organization_lineage":["https://openalex.org/I59433898"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"XP2016","raw_type":"Conference Paper"},{"id":"pmh:oai:iris.unica.it:11584/211646","is_oa":false,"landing_page_url":"http://hdl.handle.net/11584/211646","pdf_url":null,"source":{"id":"https://openalex.org/S4377196293","display_name":"UNICA IRIS Institutional Research Information System (University of Cagliari)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I172446870","host_organization_name":"University of Cagliari","host_organization_lineage":["https://openalex.org/I172446870"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/conferencePaper"}],"best_oa_location":{"id":"doi:10.1007/978-3-319-33515-5_12","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-319-33515-5_12","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-319-33515-5_12.pdf","source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.6100000143051147}],"awards":[{"id":"https://openalex.org/G3659755872","display_name":null,"funder_award_id":"EP/M024083/1","funder_id":"https://openalex.org/F4320334627","funder_display_name":"Engineering and Physical Sciences Research Council"}],"funders":[{"id":"https://openalex.org/F4320334627","display_name":"Engineering and Physical Sciences Research Council","ror":"https://ror.org/0439y7842"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2344762038.pdf","grobid_xml":"https://content.openalex.org/works/W2344762038.grobid-xml"},"referenced_works_count":29,"referenced_works":["https://openalex.org/W69991257","https://openalex.org/W185557862","https://openalex.org/W222426624","https://openalex.org/W1529465401","https://openalex.org/W1746680969","https://openalex.org/W1963555928","https://openalex.org/W1975782063","https://openalex.org/W1975791421","https://openalex.org/W1984080818","https://openalex.org/W1998470619","https://openalex.org/W1999484828","https://openalex.org/W2000471262","https://openalex.org/W2038561409","https://openalex.org/W2060872734","https://openalex.org/W2070215545","https://openalex.org/W2080941494","https://openalex.org/W2104725117","https://openalex.org/W2114107375","https://openalex.org/W2128954165","https://openalex.org/W2146503100","https://openalex.org/W2157163421","https://openalex.org/W2202473840","https://openalex.org/W2489406233","https://openalex.org/W2615021347","https://openalex.org/W4238509251","https://openalex.org/W4249127983","https://openalex.org/W4251364174","https://openalex.org/W6608544398","https://openalex.org/W6631767708"],"related_works":["https://openalex.org/W4376877853","https://openalex.org/W1493891899","https://openalex.org/W4250928611","https://openalex.org/W166480398","https://openalex.org/W1612808768","https://openalex.org/W167327709","https://openalex.org/W1977393088","https://openalex.org/W4387839566","https://openalex.org/W4210922265","https://openalex.org/W2491403535"],"abstract_inverted_index":{"In":[0,197],"this":[1,202],"paper,":[2],"we":[3],"present":[4],"an":[5,52],"analysis":[6,129],"of":[7,16,88,101,120,137,144,164,167,185],"more":[8],"than":[9],"500":[10],"K":[11],"comments":[12,102,124],"from":[13],"open-source":[14,53],"repositories":[15],"software":[17],"systems":[18],"developed":[19],"using":[20],"agile":[21,105,200],"methodologies.":[22],"Our":[23,128],"aim":[24],"is":[25,152],"to":[26,112],"empirically":[27],"determine":[28],"how":[29,114],"developers":[30,106],"interact":[31],"with":[32],"each":[33,59],"other":[34],"under":[35],"certain":[36],"psychological":[37],"conditions":[38],"generated":[39],"by":[40,104,170],"politeness,":[41,97],"sentiment":[42,98],"and":[43,68,85,99,107,122,155],"emotion":[44],"expressed":[45],"within":[46],"developers\u2019":[47],"comments.":[48],"Developers":[49],"involved":[50,91],"in":[51,77,92,117,135],"projects":[54],"do":[55],"not":[56],"usually":[57],"know":[58],"other;":[60],"they":[61,79,115],"mainly":[62],"communicate":[63,80],"through":[64],"mailing":[65],"lists,":[66],"chat,":[67],"tools":[69],"such":[70],"as":[71],"issue":[72],"tracking":[73],"systems.":[74],"The":[75,175],"way":[76],"which":[78],"affects":[81],"the":[82,86,89,93,109,118,142,145,182],"development":[83,183],"process":[84],"productivity":[87],"people":[90],"project.":[94],"We":[95],"evaluated":[96],"emotions":[100],"posted":[103],"studied":[108],"communication":[110],"flow":[111],"understand":[113],"interacted":[116],"presence":[119,136],"impolite":[121,138,149],"negative":[123,140,151],"(and":[125],"vice":[126],"versa).":[127],"shows":[130],"that":[131],"\u201cfirefighters\u201d":[132],"prevail.":[133],"When":[134],"or":[139,150],"comments,":[141],"probability":[143,163],"next":[146],"comment":[147],"being":[148,168],"13":[153],"%":[154,166],"25":[156],"%,":[157],"respectively;":[158],"ANGER":[159,173],"however,":[160],"has":[161],"a":[162,171,186,194,198,205],"40":[165],"followed":[169],"further":[172],"comment.":[174],"result":[176],"could":[177],"help":[178],"managers":[179],"take":[180],"control":[181],"phases":[184],"system,":[187],"since":[188],"social":[189],"aspects":[190],"can":[191],"seriously":[192],"affect":[193],"developer\u2019s":[195],"productivity.":[196],"distributed":[199],"environment":[201],"may":[203],"have":[204],"particular":[206],"resonance.":[207]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}