{"id":"https://openalex.org/W771217975","doi":"https://doi.org/10.1007/978-3-319-17112-8_5","title":"W\u2217H: The Conceptual Model for Services","display_name":"W\u2217H: The Conceptual Model for Services","publication_year":2015,"publication_date":"2015-01-01","ids":{"openalex":"https://openalex.org/W771217975","doi":"https://doi.org/10.1007/978-3-319-17112-8_5","mag":"771217975"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-17112-8_5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-17112-8_5","pdf_url":null,"source":{"id":"https://openalex.org/S4210189782","display_name":"Texts & monographs in symbolic computation/Texts and monographs in symbolic computation","issn_l":"0943-853X","issn":["0943-853X","2197-8409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310321666","host_organization_name":"Springer Vienna","host_organization_lineage":["https://openalex.org/P4310321666","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Vienna","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Texts & Monographs in Symbolic Computation","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5016104144","display_name":"Ajantha Dahanayake","orcid":"https://orcid.org/0000-0003-4782-4296"},"institutions":[{"id":"https://openalex.org/I142024983","display_name":"Prince Sultan University","ror":"https://ror.org/053mqrf26","country_code":"SA","type":"education","lineage":["https://openalex.org/I142024983"]}],"countries":["SA"],"is_corresponding":true,"raw_author_name":"Ajantha Dahanayake","raw_affiliation_strings":["Department of Computer Information Science, Prince Sultan University, Riyadh, Kingdom of Saudi Arabia"],"affiliations":[{"raw_affiliation_string":"Department of Computer Information Science, Prince Sultan University, Riyadh, Kingdom of Saudi Arabia","institution_ids":["https://openalex.org/I142024983"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5039350841","display_name":"Bernhard Thalheim","orcid":"https://orcid.org/0000-0002-7909-7786"},"institutions":[{"id":"https://openalex.org/I32021983","display_name":"Kiel University","ror":"https://ror.org/04v76ef78","country_code":"DE","type":"education","lineage":["https://openalex.org/I32021983"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Bernhard Thalheim","raw_affiliation_strings":["Department of Computer Science, Christian Albrechts University Kiel, 24098, Kiel, Germany","Institut f\u00fcr Informatik, Christian-Albrechts-Universit\u00e4t, Kiel, Germany"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Christian Albrechts University Kiel, 24098, Kiel, Germany","institution_ids":["https://openalex.org/I32021983"]},{"raw_affiliation_string":"Institut f\u00fcr Informatik, Christian-Albrechts-Universit\u00e4t, Kiel, Germany","institution_ids":["https://openalex.org/I32021983"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5016104144"],"corresponding_institution_ids":["https://openalex.org/I142024983"],"apc_list":null,"apc_paid":null,"fwci":4.9209,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.96848875,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"145","last_page":"176"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9772999882698059,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.37645411491394043}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.37645411491394043}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-17112-8_5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-17112-8_5","pdf_url":null,"source":{"id":"https://openalex.org/S4210189782","display_name":"Texts & monographs in symbolic computation/Texts and monographs in symbolic computation","issn_l":"0943-853X","issn":["0943-853X","2197-8409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310321666","host_organization_name":"Springer Vienna","host_organization_lineage":["https://openalex.org/P4310321666","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Vienna","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Texts & Monographs in Symbolic Computation","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":28,"referenced_works":["https://openalex.org/W27345628","https://openalex.org/W68797158","https://openalex.org/W182883795","https://openalex.org/W282347772","https://openalex.org/W645449938","https://openalex.org/W1481633656","https://openalex.org/W1490454601","https://openalex.org/W1544262338","https://openalex.org/W1549720168","https://openalex.org/W1593329194","https://openalex.org/W1596730219","https://openalex.org/W1622470082","https://openalex.org/W1893031858","https://openalex.org/W1964555080","https://openalex.org/W1996497597","https://openalex.org/W2075284967","https://openalex.org/W2097565277","https://openalex.org/W2098916257","https://openalex.org/W2107135087","https://openalex.org/W2116201926","https://openalex.org/W2127753945","https://openalex.org/W2129438203","https://openalex.org/W2135526934","https://openalex.org/W2166056089","https://openalex.org/W2198911021","https://openalex.org/W2913183004","https://openalex.org/W2976140942","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W2382290278","https://openalex.org/W2478288626","https://openalex.org/W2350741829","https://openalex.org/W2530322880","https://openalex.org/W1596801655"],"abstract_inverted_index":null,"counts_by_year":[{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}