{"id":"https://openalex.org/W581434796","doi":"https://doi.org/10.1007/978-3-319-15720-7_28","title":"The Model of Customer Trust for Internet Banking Adoption","display_name":"The Model of Customer Trust for Internet Banking Adoption","publication_year":2015,"publication_date":"2015-01-01","ids":{"openalex":"https://openalex.org/W581434796","doi":"https://doi.org/10.1007/978-3-319-15720-7_28","mag":"581434796"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-15720-7_28","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-15720-7_28","pdf_url":null,"source":{"id":"https://openalex.org/S2764461748","display_name":"Studies in computational intelligence","issn_l":"1860-949X","issn":["1860-949X","1860-9503"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Computational Intelligence","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5012386816","display_name":"Shidrokh Goudarzi","orcid":"https://orcid.org/0000-0003-0383-3553"},"institutions":[{"id":"https://openalex.org/I4576418","display_name":"University of Technology Malaysia","ror":"https://ror.org/026w31v75","country_code":"MY","type":"education","lineage":["https://openalex.org/I4576418"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Shidrokh Goudarzi","raw_affiliation_strings":["Malaysia-Japan International Institute of Technology, Universiti Teknologi Malaysia, 54100, Kuala Lumpur, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Malaysia-Japan International Institute of Technology, Universiti Teknologi Malaysia, 54100, Kuala Lumpur, Malaysia","institution_ids":["https://openalex.org/I4576418"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103025559","display_name":"Wan Haslina Hassan","orcid":"https://orcid.org/0000-0002-8163-1976"},"institutions":[{"id":"https://openalex.org/I4576418","display_name":"University of Technology Malaysia","ror":"https://ror.org/026w31v75","country_code":"MY","type":"education","lineage":["https://openalex.org/I4576418"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Wan H. Hassan","raw_affiliation_strings":["Malaysia-Japan International Institute of Technology, Universiti Teknologi Malaysia, 54100, Kuala Lumpur, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Malaysia-Japan International Institute of Technology, Universiti Teknologi Malaysia, 54100, Kuala Lumpur, Malaysia","institution_ids":["https://openalex.org/I4576418"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057044457","display_name":"Mir Ali Rezazadeh Baee","orcid":"https://orcid.org/0000-0003-1575-7287"},"institutions":[{"id":"https://openalex.org/I4576418","display_name":"University of Technology Malaysia","ror":"https://ror.org/026w31v75","country_code":"MY","type":"education","lineage":["https://openalex.org/I4576418"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Mir Ali Rezazadeh Baee","raw_affiliation_strings":["Faculty of Computing, Universiti Teknologi Malaysia (UTM), Johor, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Computing, Universiti Teknologi Malaysia (UTM), Johor, Malaysia","institution_ids":["https://openalex.org/I4576418"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5088062225","display_name":"Seyed Ahmad Soleymani","orcid":"https://orcid.org/0000-0002-6099-5834"},"institutions":[{"id":"https://openalex.org/I4576418","display_name":"University of Technology Malaysia","ror":"https://ror.org/026w31v75","country_code":"MY","type":"education","lineage":["https://openalex.org/I4576418"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"S.A. Soleymani","raw_affiliation_strings":["Faculty of Computing, Universiti Teknologi Malaysia (UTM), Johor, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Computing, Universiti Teknologi Malaysia (UTM), Johor, Malaysia","institution_ids":["https://openalex.org/I4576418"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5012386816"],"corresponding_institution_ids":["https://openalex.org/I4576418"],"apc_list":null,"apc_paid":null,"fwci":1.7196,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.80781415,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"399","last_page":"414"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9879000186920166,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.9836999773979187,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.7696706056594849},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.6919057369232178},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6078523397445679},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5248803496360779},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5125424861907959},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.42875349521636963},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.4169355034828186},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.29875344038009644},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.17485028505325317}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7696706056594849},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.6919057369232178},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6078523397445679},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5248803496360779},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5125424861907959},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.42875349521636963},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.4169355034828186},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.29875344038009644},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.17485028505325317},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-15720-7_28","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-15720-7_28","pdf_url":null,"source":{"id":"https://openalex.org/S2764461748","display_name":"Studies in computational intelligence","issn_l":"1860-949X","issn":["1860-949X","1860-9503"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Computational Intelligence","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":45,"referenced_works":["https://openalex.org/W11013317","https://openalex.org/W72496981","https://openalex.org/W161649659","https://openalex.org/W357263471","https://openalex.org/W1496783311","https://openalex.org/W1510360050","https://openalex.org/W1528551040","https://openalex.org/W1569913810","https://openalex.org/W1810415301","https://openalex.org/W1972762788","https://openalex.org/W1978954330","https://openalex.org/W1982320306","https://openalex.org/W1984840871","https://openalex.org/W1985419904","https://openalex.org/W1994213885","https://openalex.org/W1996905187","https://openalex.org/W2006148002","https://openalex.org/W2018137068","https://openalex.org/W2037802714","https://openalex.org/W2040455584","https://openalex.org/W2044497308","https://openalex.org/W2050700672","https://openalex.org/W2069861487","https://openalex.org/W2071680986","https://openalex.org/W2072313977","https://openalex.org/W2074938578","https://openalex.org/W2075874006","https://openalex.org/W2086838148","https://openalex.org/W2090552208","https://openalex.org/W2099606640","https://openalex.org/W2104882046","https://openalex.org/W2108200939","https://openalex.org/W2108616529","https://openalex.org/W2110078189","https://openalex.org/W2118122214","https://openalex.org/W2125194799","https://openalex.org/W2140546341","https://openalex.org/W2155986346","https://openalex.org/W2157432386","https://openalex.org/W2159306398","https://openalex.org/W2166061228","https://openalex.org/W2170228585","https://openalex.org/W2480713180","https://openalex.org/W3123279370","https://openalex.org/W4230637740"],"related_works":["https://openalex.org/W4250112699","https://openalex.org/W2089326551","https://openalex.org/W2734587602","https://openalex.org/W4224997456","https://openalex.org/W1951942432","https://openalex.org/W2168015441","https://openalex.org/W1415298578","https://openalex.org/W4320340216","https://openalex.org/W2258978502","https://openalex.org/W1900909751"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2018,"cited_by_count":1}],"updated_date":"2026-08-04T08:18:43.703281","created_date":"2025-10-10T00:00:00"}