{"id":"https://openalex.org/W164523746","doi":"https://doi.org/10.1007/978-3-319-13817-6_34","title":"Knowledge Acquisition for Automation in IT Infrastructure Support","display_name":"Knowledge Acquisition for Automation in IT Infrastructure Support","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W164523746","doi":"https://doi.org/10.1007/978-3-319-13817-6_34","mag":"164523746"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-13817-6_34","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-13817-6_34","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007179074","display_name":"Sandeep Chougule","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sandeep Chougule","raw_affiliation_strings":["Tata Research Development and Design Centre, 54 B Hadapsar Industrial Estate, Pune, 411013, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tata Research Development and Design Centre, 54 B Hadapsar Industrial Estate, Pune, 411013, India","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023254490","display_name":"Trupti Dhat","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Trupti Dhat","raw_affiliation_strings":["Tata Research Development and Design Centre, 54 B Hadapsar Industrial Estate, Pune, 411013, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tata Research Development and Design Centre, 54 B Hadapsar Industrial Estate, Pune, 411013, India","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5026804369","display_name":"Veena Deshmukh","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Veena Deshmukh","raw_affiliation_strings":["Tata Research Development and Design Centre, 54 B Hadapsar Industrial Estate, Pune, 411013, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tata Research Development and Design Centre, 54 B Hadapsar Industrial Estate, Pune, 411013, India","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5078168677","display_name":"Rahul Kelkar","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Rahul Kelkar","raw_affiliation_strings":["Tata Research Development and Design Centre, 54 B Hadapsar Industrial Estate, Pune, 411013, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tata Research Development and Design Centre, 54 B Hadapsar Industrial Estate, Pune, 411013, India","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.2068,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.40868641,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"351","last_page":"360"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10317","display_name":"Advanced Database Systems and Queries","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/resolver","display_name":"Resolver","score":0.8727155923843384},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.8271456956863403},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7994447946548462},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.5887150168418884},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5883551836013794},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.47279733419418335},{"id":"https://openalex.org/keywords/resolution","display_name":"Resolution (logic)","score":0.46598854660987854},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.4153374135494232},{"id":"https://openalex.org/keywords/consolidation","display_name":"Consolidation (business)","score":0.4135308265686035},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.19378679990768433},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.1227002739906311},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1210336685180664}],"concepts":[{"id":"https://openalex.org/C80156102","wikidata":"https://www.wikidata.org/wiki/Q788036","display_name":"Resolver","level":3,"score":0.8727155923843384},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.8271456956863403},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7994447946548462},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.5887150168418884},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5883551836013794},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.47279733419418335},{"id":"https://openalex.org/C138268822","wikidata":"https://www.wikidata.org/wiki/Q1051925","display_name":"Resolution (logic)","level":2,"score":0.46598854660987854},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.4153374135494232},{"id":"https://openalex.org/C2776014549","wikidata":"https://www.wikidata.org/wiki/Q3050847","display_name":"Consolidation (business)","level":2,"score":0.4135308265686035},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.19378679990768433},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.1227002739906311},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1210336685180664},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C165005293","wikidata":"https://www.wikidata.org/wiki/Q1074500","display_name":"Chip","level":2,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-13817-6_34","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-13817-6_34","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.6399999856948853,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W1641039719","https://openalex.org/W1641749581","https://openalex.org/W1978393004","https://openalex.org/W2009418433","https://openalex.org/W2154765457","https://openalex.org/W2158614393","https://openalex.org/W2495383882","https://openalex.org/W2500554657","https://openalex.org/W2561675875","https://openalex.org/W3004186389"],"related_works":["https://openalex.org/W1526923327","https://openalex.org/W2121484818","https://openalex.org/W2804343227","https://openalex.org/W2142531896","https://openalex.org/W2158159993","https://openalex.org/W2369328568","https://openalex.org/W2377847262","https://openalex.org/W4210337026","https://openalex.org/W2588537960","https://openalex.org/W4380356635"],"abstract_inverted_index":null,"counts_by_year":[{"year":2014,"cited_by_count":1}],"updated_date":"2026-08-04T08:18:43.703281","created_date":"2025-10-10T00:00:00"}