{"id":"https://openalex.org/W56655264","doi":"https://doi.org/10.1007/978-3-319-07854-0_109","title":"Won\u2019t It Please, Please Help Me? The (Un)availability and (Lack of) Necessity of Help Systems in Mobile Applications","display_name":"Won\u2019t It Please, Please Help Me? The (Un)availability and (Lack of) Necessity of Help Systems in Mobile Applications","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W56655264","doi":"https://doi.org/10.1007/978-3-319-07854-0_109","mag":"56655264"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-07854-0_109","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-07854-0_109","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5083158974","display_name":"Luana M\u00fcller","orcid":null},"institutions":[{"id":"https://openalex.org/I45643870","display_name":"Pontif\u00edcia Universidade Cat\u00f3lica do Rio Grande do Sul","ror":"https://ror.org/025vmq686","country_code":"BR","type":"education","lineage":["https://openalex.org/I45643870"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Luana M\u00fcller","raw_affiliation_strings":["Faculdade de Inform\u00e1tica, PUCRS, Avenida Ipiranga 6681, 90619-900, Porto Alegre, RS, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculdade de Inform\u00e1tica, PUCRS, Avenida Ipiranga 6681, 90619-900, Porto Alegre, RS, Brazil","institution_ids":["https://openalex.org/I45643870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003488983","display_name":"Lucio Polese Cossio","orcid":null},"institutions":[{"id":"https://openalex.org/I45643870","display_name":"Pontif\u00edcia Universidade Cat\u00f3lica do Rio Grande do Sul","ror":"https://ror.org/025vmq686","country_code":"BR","type":"education","lineage":["https://openalex.org/I45643870"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Lucio Cossio","raw_affiliation_strings":["Faculdade de Inform\u00e1tica, PUCRS, Avenida Ipiranga 6681, 90619-900, Porto Alegre, RS, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculdade de Inform\u00e1tica, PUCRS, Avenida Ipiranga 6681, 90619-900, Porto Alegre, RS, Brazil","institution_ids":["https://openalex.org/I45643870"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5039610148","display_name":"Milene Selbach Silveira","orcid":"https://orcid.org/0000-0003-2159-551X"},"institutions":[{"id":"https://openalex.org/I45643870","display_name":"Pontif\u00edcia Universidade Cat\u00f3lica do Rio Grande do Sul","ror":"https://ror.org/025vmq686","country_code":"BR","type":"education","lineage":["https://openalex.org/I45643870"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Milene Selbach Silveira","raw_affiliation_strings":["Faculdade de Inform\u00e1tica, PUCRS, Avenida Ipiranga 6681, 90619-900, Porto Alegre, RS, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculdade de Inform\u00e1tica, PUCRS, Avenida Ipiranga 6681, 90619-900, Porto Alegre, RS, Brazil","institution_ids":["https://openalex.org/I45643870"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I45643870"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.00224383,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"632","last_page":"637"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12238","display_name":"Green IT and Sustainability","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/presumption","display_name":"Presumption","score":0.8020831942558289},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6876709461212158},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.6092837452888489},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.5963495969772339},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.5534140467643738},{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.5411857962608337},{"id":"https://openalex.org/keywords/mobile-internet","display_name":"Mobile internet","score":0.46705305576324463},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.33268994092941284},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.07259821891784668}],"concepts":[{"id":"https://openalex.org/C2780253743","wikidata":"https://www.wikidata.org/wiki/Q132382","display_name":"Presumption","level":2,"score":0.8020831942558289},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6876709461212158},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.6092837452888489},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5963495969772339},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5534140467643738},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.5411857962608337},{"id":"https://openalex.org/C2985706004","wikidata":"https://www.wikidata.org/wiki/Q1043805","display_name":"Mobile internet","level":3,"score":0.46705305576324463},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.33268994092941284},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07259821891784668},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-07854-0_109","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-07854-0_109","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W1522590096","https://openalex.org/W1969160685","https://openalex.org/W1973457464","https://openalex.org/W2009846045","https://openalex.org/W2025429922","https://openalex.org/W2099609234","https://openalex.org/W2107621192","https://openalex.org/W2141598640","https://openalex.org/W6620942825"],"related_works":["https://openalex.org/W2375756267","https://openalex.org/W2590979390","https://openalex.org/W811031611","https://openalex.org/W2349734842","https://openalex.org/W2364798167","https://openalex.org/W2384536573","https://openalex.org/W2357293271","https://openalex.org/W2347517220","https://openalex.org/W1510344287","https://openalex.org/W2009346655"],"abstract_inverted_index":null,"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}
