{"id":"https://openalex.org/W2127083378","doi":"https://doi.org/10.1007/978-3-319-06671-4_8","title":"Designing Value-Oriented Service Systems by Value Map","display_name":"Designing Value-Oriented Service Systems by Value Map","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W2127083378","doi":"https://doi.org/10.1007/978-3-319-06671-4_8","mag":"2127083378"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-06671-4_8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-06671-4_8","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://infoscience.epfl.ch/record/197984","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043186519","display_name":"Arash Golnam","orcid":null},"institutions":[{"id":"https://openalex.org/I5124864","display_name":"\u00c9cole Polytechnique F\u00e9d\u00e9rale de Lausanne","ror":"https://ror.org/02s376052","country_code":"CH","type":"education","lineage":["https://openalex.org/I2799323385","https://openalex.org/I5124864"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Arash Golnam","raw_affiliation_strings":["School of Computer and Communication Sciences, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne, Lausanne, Switzerland"],"affiliations":[{"raw_affiliation_string":"School of Computer and Communication Sciences, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne, Lausanne, Switzerland","institution_ids":["https://openalex.org/I5124864"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083338507","display_name":"Vijay Viswanathan","orcid":"https://orcid.org/0000-0001-7327-8706"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Vijay Viswanathan","raw_affiliation_strings":["Webdoc, Rue de Gen\u00e8ve 17, Lausanne, 1003, Switzerland"],"affiliations":[{"raw_affiliation_string":"Webdoc, Rue de Gen\u00e8ve 17, Lausanne, 1003, Switzerland","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074850150","display_name":"Christa I. Moser","orcid":null},"institutions":[{"id":"https://openalex.org/I2801290870","display_name":"Business School Lausanne","ror":"https://ror.org/03x0g5n48","country_code":"CH","type":"education","lineage":["https://openalex.org/I2801290870"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Christa I. Moser","raw_affiliation_strings":["Business School Lausanne, Route de la Maladi\u00e8re 21, 1022, Chavannes, Switzerland"],"affiliations":[{"raw_affiliation_string":"Business School Lausanne, Route de la Maladi\u00e8re 21, 1022, Chavannes, Switzerland","institution_ids":["https://openalex.org/I2801290870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047360486","display_name":"Paavo Ritala","orcid":"https://orcid.org/0000-0002-8525-4610"},"institutions":[{"id":"https://openalex.org/I63548447","display_name":"Lappeenranta-Lahti University of Technology","ror":"https://ror.org/0208vgz68","country_code":"FI","type":"education","lineage":["https://openalex.org/I63548447"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Paavo Ritala","raw_affiliation_strings":["School of Business, Lappeenranta University of Technology, Lappeenranta, Finland"],"affiliations":[{"raw_affiliation_string":"School of Business, Lappeenranta University of Technology, Lappeenranta, Finland","institution_ids":["https://openalex.org/I63548447"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5062546471","display_name":"Alain Wegmann","orcid":"https://orcid.org/0000-0002-8847-0191"},"institutions":[{"id":"https://openalex.org/I5124864","display_name":"\u00c9cole Polytechnique F\u00e9d\u00e9rale de Lausanne","ror":"https://ror.org/02s376052","country_code":"CH","type":"education","lineage":["https://openalex.org/I2799323385","https://openalex.org/I5124864"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Alain Wegmann","raw_affiliation_strings":["School of Computer and Communication Sciences, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne, Lausanne, Switzerland"],"affiliations":[{"raw_affiliation_string":"School of Computer and Communication Sciences, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne, Lausanne, Switzerland","institution_ids":["https://openalex.org/I5124864"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5043186519"],"corresponding_institution_ids":["https://openalex.org/I5124864"],"apc_list":null,"apc_paid":null,"fwci":4.7398,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.94487952,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"150","last_page":"173"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9919000267982483,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-value","display_name":"Business value","score":0.7450175285339355},{"id":"https://openalex.org/keywords/value-capture","display_name":"Value capture","score":0.6598128080368042},{"id":"https://openalex.org/keywords/business-model-canvas","display_name":"Business Model Canvas","score":0.6372113227844238},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.6119670867919922},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5569039583206177},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5140124559402466},{"id":"https://openalex.org/keywords/value-network","display_name":"Value network","score":0.5129115581512451},{"id":"https://openalex.org/keywords/value-proposition","display_name":"Value proposition","score":0.4870143532752991},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.4442094564437866},{"id":"https://openalex.org/keywords/structuring","display_name":"Structuring","score":0.44394904375076294},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.440518856048584},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.43771836161613464},{"id":"https://openalex.org/keywords/business-process-model-and-notation","display_name":"Business Process Model and Notation","score":0.411718487739563},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.355762243270874},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.3255775272846222},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.29671454429626465},{"id":"https://openalex.org/keywords/value-creation","display_name":"Value creation","score":0.2951176166534424},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.21605107188224792},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19615301489830017},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.10052749514579773},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.09229928255081177},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.08180293440818787}],"concepts":[{"id":"https://openalex.org/C147239956","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Business value","level":3,"score":0.7450175285339355},{"id":"https://openalex.org/C2777569040","wikidata":"https://www.wikidata.org/wiki/Q7912749","display_name":"Value capture","level":3,"score":0.6598128080368042},{"id":"https://openalex.org/C206105139","wikidata":"https://www.wikidata.org/wiki/Q1393677","display_name":"Business Model Canvas","level":3,"score":0.6372113227844238},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.6119670867919922},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5569039583206177},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5140124559402466},{"id":"https://openalex.org/C89249532","wikidata":"https://www.wikidata.org/wiki/Q7912758","display_name":"Value network","level":3,"score":0.5129115581512451},{"id":"https://openalex.org/C68991459","wikidata":"https://www.wikidata.org/wiki/Q11700776","display_name":"Value proposition","level":2,"score":0.4870143532752991},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4442094564437866},{"id":"https://openalex.org/C2775945657","wikidata":"https://www.wikidata.org/wiki/Q381442","display_name":"Structuring","level":2,"score":0.44394904375076294},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.440518856048584},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.43771836161613464},{"id":"https://openalex.org/C179299601","wikidata":"https://www.wikidata.org/wiki/Q1017605","display_name":"Business Process Model and Notation","level":5,"score":0.411718487739563},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.355762243270874},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.3255775272846222},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.29671454429626465},{"id":"https://openalex.org/C2986652750","wikidata":"https://www.wikidata.org/wiki/Q11700776","display_name":"Value creation","level":2,"score":0.2951176166534424},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.21605107188224792},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19615301489830017},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.10052749514579773},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.09229928255081177},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.08180293440818787},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.0},{"id":"https://openalex.org/C2776943663","wikidata":"https://www.wikidata.org/wiki/Q165687","display_name":"Human capital","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-319-06671-4_8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-06671-4_8","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},{"id":"pmh:oai:infoscience.tind.io:197984","is_oa":true,"landing_page_url":"http://infoscience.epfl.ch/record/197984","pdf_url":null,"source":{"id":"https://openalex.org/S4306400487","display_name":"Infoscience (Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"conference proceedings"}],"best_oa_location":{"id":"pmh:oai:infoscience.tind.io:197984","is_oa":true,"landing_page_url":"http://infoscience.epfl.ch/record/197984","pdf_url":null,"source":{"id":"https://openalex.org/S4306400487","display_name":"Infoscience (Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"conference proceedings"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":58,"referenced_works":["https://openalex.org/W1521832","https://openalex.org/W279724836","https://openalex.org/W830263920","https://openalex.org/W1494170010","https://openalex.org/W1513516432","https://openalex.org/W1517701247","https://openalex.org/W1533068358","https://openalex.org/W1536862861","https://openalex.org/W1546345004","https://openalex.org/W1553127547","https://openalex.org/W1567215247","https://openalex.org/W1578960547","https://openalex.org/W1716802191","https://openalex.org/W1868284335","https://openalex.org/W1964647861","https://openalex.org/W1965872133","https://openalex.org/W1971031315","https://openalex.org/W1971074578","https://openalex.org/W1972970784","https://openalex.org/W1977990900","https://openalex.org/W1981742050","https://openalex.org/W1985382966","https://openalex.org/W1986624246","https://openalex.org/W2001965664","https://openalex.org/W2003634269","https://openalex.org/W2008810867","https://openalex.org/W2014959397","https://openalex.org/W2018133505","https://openalex.org/W2025636728","https://openalex.org/W2026368098","https://openalex.org/W2038443694","https://openalex.org/W2044744663","https://openalex.org/W2075284967","https://openalex.org/W2080395579","https://openalex.org/W2093505263","https://openalex.org/W2111459110","https://openalex.org/W2120838417","https://openalex.org/W2126840412","https://openalex.org/W2133761294","https://openalex.org/W2135526934","https://openalex.org/W2137358449","https://openalex.org/W2141094717","https://openalex.org/W2147372132","https://openalex.org/W2148179663","https://openalex.org/W2156218005","https://openalex.org/W2157437711","https://openalex.org/W2171461844","https://openalex.org/W2179359578","https://openalex.org/W2243410218","https://openalex.org/W2350461640","https://openalex.org/W2493068602","https://openalex.org/W2947602815","https://openalex.org/W2970235121","https://openalex.org/W3095668791","https://openalex.org/W3123350796","https://openalex.org/W3124140110","https://openalex.org/W4213041862","https://openalex.org/W4252564718"],"related_works":["https://openalex.org/W2964534007","https://openalex.org/W2585960561","https://openalex.org/W3195675917","https://openalex.org/W2996875104","https://openalex.org/W2292734675","https://openalex.org/W2162368018","https://openalex.org/W2108408251","https://openalex.org/W1480795","https://openalex.org/W2503044740","https://openalex.org/W2127083378"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2015,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
