{"id":"https://openalex.org/W2186279735","doi":"https://doi.org/10.1007/978-3-319-03973-2_50","title":"Examining Online Brand Image Dimensions from Hotel Managers and Customers Perspectives in Relation to Herzberg\u2019s Two-Factor Theory","display_name":"Examining Online Brand Image Dimensions from Hotel Managers and Customers Perspectives in Relation to Herzberg\u2019s Two-Factor Theory","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W2186279735","doi":"https://doi.org/10.1007/978-3-319-03973-2_50","mag":"2186279735"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-03973-2_50","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-03973-2_50","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Communication Technologies in Tourism 2014","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5025009138","display_name":"Duangthida Nunthapirat","orcid":null},"institutions":[{"id":"https://openalex.org/I28290843","display_name":"University of Surrey","ror":"https://ror.org/00ks66431","country_code":"GB","type":"education","lineage":["https://openalex.org/I28290843"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Duangthida Nunthapirat","raw_affiliation_strings":["Faculty of Business, Economics and Law, University of Surrey, Guildford, UK"],"affiliations":[{"raw_affiliation_string":"Faculty of Business, Economics and Law, University of Surrey, Guildford, UK","institution_ids":["https://openalex.org/I28290843"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5067085759","display_name":"Andrew Lockwood","orcid":"https://orcid.org/0000-0001-9371-4712"},"institutions":[{"id":"https://openalex.org/I28290843","display_name":"University of Surrey","ror":"https://ror.org/00ks66431","country_code":"GB","type":"education","lineage":["https://openalex.org/I28290843"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Andrew Lockwood","raw_affiliation_strings":["Faculty of Business, Economics and Law, University of Surrey, Guildford, UK"],"affiliations":[{"raw_affiliation_string":"Faculty of Business, Economics and Law, University of Surrey, Guildford, UK","institution_ids":["https://openalex.org/I28290843"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086303345","display_name":"Brigitte Stangl","orcid":"https://orcid.org/0000-0001-5102-326X"},"institutions":[{"id":"https://openalex.org/I28290843","display_name":"University of Surrey","ror":"https://ror.org/00ks66431","country_code":"GB","type":"education","lineage":["https://openalex.org/I28290843"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Brigitte Stangl","raw_affiliation_strings":["Faculty of Business, Economics and Law, University of Surrey, Guildford, UK"],"affiliations":[{"raw_affiliation_string":"Faculty of Business, Economics and Law, University of Surrey, Guildford, UK","institution_ids":["https://openalex.org/I28290843"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060738429","display_name":"H Al-Sabbahy","orcid":null},"institutions":[{"id":"https://openalex.org/I51216347","display_name":"Anglia Ruskin University","ror":"https://ror.org/0009t4v78","country_code":"GB","type":"education","lineage":["https://openalex.org/I51216347"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Hesham Al-Sabbahy","raw_affiliation_strings":["Lord Ashcroft International Business School, Anglia Ruskin University, Cambridge, UK"],"affiliations":[{"raw_affiliation_string":"Lord Ashcroft International Business School, Anglia Ruskin University, Cambridge, UK","institution_ids":["https://openalex.org/I51216347"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5025009138"],"corresponding_institution_ids":["https://openalex.org/I28290843"],"apc_list":null,"apc_paid":null,"fwci":2.3651,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.88874493,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"693","last_page":"706"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/relation","display_name":"Relation (database)","score":0.7109427452087402},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.49133291840553284},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.48208385705947876},{"id":"https://openalex.org/keywords/factor","display_name":"Factor (programming language)","score":0.4819478988647461},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4687125086784363},{"id":"https://openalex.org/keywords/brand-image","display_name":"Brand image","score":0.4647931456565857},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3910055160522461},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.33281317353248596},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.22292011976242065},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.05593520402908325}],"concepts":[{"id":"https://openalex.org/C25343380","wikidata":"https://www.wikidata.org/wiki/Q277521","display_name":"Relation (database)","level":2,"score":0.7109427452087402},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.49133291840553284},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.48208385705947876},{"id":"https://openalex.org/C2781039887","wikidata":"https://www.wikidata.org/wiki/Q1391724","display_name":"Factor (programming language)","level":2,"score":0.4819478988647461},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4687125086784363},{"id":"https://openalex.org/C2984367651","wikidata":"https://www.wikidata.org/wiki/Q431289","display_name":"Brand image","level":2,"score":0.4647931456565857},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3910055160522461},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.33281317353248596},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22292011976242065},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.05593520402908325},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-319-03973-2_50","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-03973-2_50","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Communication Technologies in Tourism 2014","raw_type":"book-chapter"},{"id":"pmh:oai:RePEc:spr:sprchp:978-3-319-03973-2_50","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"book"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.49000000953674316,"display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W1545419890","https://openalex.org/W1589275176","https://openalex.org/W1714723801","https://openalex.org/W1914688275","https://openalex.org/W1968063995","https://openalex.org/W1974704214","https://openalex.org/W1978684417","https://openalex.org/W1980085292","https://openalex.org/W1985019379","https://openalex.org/W1989882753","https://openalex.org/W2004718079","https://openalex.org/W2012327977","https://openalex.org/W2018668985","https://openalex.org/W2030180774","https://openalex.org/W2030816718","https://openalex.org/W2055077282","https://openalex.org/W2069344336","https://openalex.org/W2099078684","https://openalex.org/W2106953173","https://openalex.org/W2107816612","https://openalex.org/W2118296779","https://openalex.org/W2138661330","https://openalex.org/W2153646932","https://openalex.org/W2161787720","https://openalex.org/W2167325287","https://openalex.org/W2266639535","https://openalex.org/W2334626268","https://openalex.org/W2766663371","https://openalex.org/W3121590070","https://openalex.org/W4244198808","https://openalex.org/W6644743165","https://openalex.org/W6986077139"],"related_works":["https://openalex.org/W4234874385","https://openalex.org/W2323648130","https://openalex.org/W2157140558","https://openalex.org/W2378782423","https://openalex.org/W4233308809","https://openalex.org/W2388988621","https://openalex.org/W2357797405","https://openalex.org/W2366623913","https://openalex.org/W2374905595","https://openalex.org/W862738328"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}
