{"id":"https://openalex.org/W79679909","doi":"https://doi.org/10.1007/978-3-211-93971-0_27","title":"Cultural Destination Usability: The Case of Visit Bath","display_name":"Cultural Destination Usability: The Case of Visit Bath","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W79679909","doi":"https://doi.org/10.1007/978-3-211-93971-0_27","mag":"79679909"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-211-93971-0_27","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-211-93971-0_27","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Communication Technologies in Tourism 2009","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5078092035","display_name":"Alessandro Inversini","orcid":"https://orcid.org/0000-0003-3666-6851"},"institutions":[{"id":"https://openalex.org/I57201433","display_name":"Universit\u00e0 della Svizzera italiana","ror":"https://ror.org/03c4atk17","country_code":"CH","type":"education","lineage":["https://openalex.org/I57201433"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Alessandro Inversini","raw_affiliation_strings":["webatelier.net, University of Lugano, Switzerland"],"affiliations":[{"raw_affiliation_string":"webatelier.net, University of Lugano, Switzerland","institution_ids":["https://openalex.org/I57201433"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027631597","display_name":"Lorenzo Cantoni","orcid":"https://orcid.org/0000-0001-5644-6501"},"institutions":[{"id":"https://openalex.org/I57201433","display_name":"Universit\u00e0 della Svizzera italiana","ror":"https://ror.org/03c4atk17","country_code":"CH","type":"education","lineage":["https://openalex.org/I57201433"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Lorenzo Cantoni","raw_affiliation_strings":["NewMinE Lab, University of Lugano, Switzerland","webatelier.net, University of Lugano, Switzerland"],"affiliations":[{"raw_affiliation_string":"NewMinE Lab, University of Lugano, Switzerland","institution_ids":["https://openalex.org/I57201433"]},{"raw_affiliation_string":"webatelier.net, University of Lugano, Switzerland","institution_ids":["https://openalex.org/I57201433"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5078092035"],"corresponding_institution_ids":["https://openalex.org/I57201433"],"apc_list":null,"apc_paid":null,"fwci":17.9345,"has_fulltext":false,"cited_by_count":24,"citation_normalized_percentile":{"value":0.99236168,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"319","last_page":"331"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9871000051498413,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9783999919891357,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.9372102618217468},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5909444689750671},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.5298763513565063},{"id":"https://openalex.org/keywords/heuristics","display_name":"Heuristics","score":0.5179687738418579},{"id":"https://openalex.org/keywords/web-usability","display_name":"Web usability","score":0.4909065365791321},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.4431864321231842},{"id":"https://openalex.org/keywords/usability-lab","display_name":"Usability lab","score":0.42916956543922424},{"id":"https://openalex.org/keywords/heuristic-evaluation","display_name":"Heuristic evaluation","score":0.4239661693572998},{"id":"https://openalex.org/keywords/usability-engineering","display_name":"Usability engineering","score":0.3591839075088501},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3275359570980072},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.12030225992202759}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.9372102618217468},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5909444689750671},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5298763513565063},{"id":"https://openalex.org/C127705205","wikidata":"https://www.wikidata.org/wiki/Q5748245","display_name":"Heuristics","level":2,"score":0.5179687738418579},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.4909065365791321},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.4431864321231842},{"id":"https://openalex.org/C11324603","wikidata":"https://www.wikidata.org/wiki/Q2502322","display_name":"Usability lab","level":4,"score":0.42916956543922424},{"id":"https://openalex.org/C3255780","wikidata":"https://www.wikidata.org/wiki/Q1616517","display_name":"Heuristic evaluation","level":3,"score":0.4239661693572998},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.3591839075088501},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3275359570980072},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.12030225992202759},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-211-93971-0_27","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-211-93971-0_27","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Communication Technologies in Tourism 2009","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":33,"referenced_works":["https://openalex.org/W110062975","https://openalex.org/W158134386","https://openalex.org/W166322005","https://openalex.org/W258892623","https://openalex.org/W1489936571","https://openalex.org/W1492434179","https://openalex.org/W1496680988","https://openalex.org/W1505108196","https://openalex.org/W1516955830","https://openalex.org/W1547579513","https://openalex.org/W1565828035","https://openalex.org/W1579146404","https://openalex.org/W1638105614","https://openalex.org/W1971458850","https://openalex.org/W1975953843","https://openalex.org/W2015416382","https://openalex.org/W2067257553","https://openalex.org/W2102247217","https://openalex.org/W2111260107","https://openalex.org/W2112193899","https://openalex.org/W2117577662","https://openalex.org/W2126082059","https://openalex.org/W2152309982","https://openalex.org/W2163311988","https://openalex.org/W2758055732","https://openalex.org/W2912702255","https://openalex.org/W4230764510","https://openalex.org/W4232291195","https://openalex.org/W4239496300","https://openalex.org/W4285719527","https://openalex.org/W4390771340","https://openalex.org/W6744177508","https://openalex.org/W7042101123"],"related_works":["https://openalex.org/W2488259327","https://openalex.org/W196378406","https://openalex.org/W2075732570","https://openalex.org/W1601819814","https://openalex.org/W2580784735","https://openalex.org/W2017322369","https://openalex.org/W70895398","https://openalex.org/W1503614465","https://openalex.org/W3046831192","https://openalex.org/W1964763852"],"abstract_inverted_index":null,"counts_by_year":[{"year":2020,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
