{"id":"https://openalex.org/W1509921021","doi":"https://doi.org/10.1007/978-3-211-93971-0_24","title":"A Study of Chinese and International Online User Perceptions of Hotel Websites\u2019 Usefulness","display_name":"A Study of Chinese and International Online User Perceptions of Hotel Websites\u2019 Usefulness","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W1509921021","doi":"https://doi.org/10.1007/978-3-211-93971-0_24","mag":"1509921021"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-211-93971-0_24","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-211-93971-0_24","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Communication Technologies in Tourism 2009","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102150167","display_name":"Shanshan Qi","orcid":"https://orcid.org/0000-0002-3438-3500"},"institutions":[{"id":"https://openalex.org/I14243506","display_name":"Hong Kong Polytechnic University","ror":"https://ror.org/0030zas98","country_code":"HK","type":"education","lineage":["https://openalex.org/I14243506"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"ShanShan Qi","raw_affiliation_strings":["School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong","institution_ids":["https://openalex.org/I14243506"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005460332","display_name":"Rob Law","orcid":"https://orcid.org/0000-0001-7199-3757"},"institutions":[{"id":"https://openalex.org/I14243506","display_name":"Hong Kong Polytechnic University","ror":"https://ror.org/0030zas98","country_code":"HK","type":"education","lineage":["https://openalex.org/I14243506"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Rob Law","raw_affiliation_strings":["School of Hotel & Tourism Management, The Hong Kong Polytechnic University, Hong Kong","School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Hotel & Tourism Management, The Hong Kong Polytechnic University, Hong Kong","institution_ids":["https://openalex.org/I14243506"]},{"raw_affiliation_string":"School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong","institution_ids":["https://openalex.org/I14243506"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068663980","display_name":"Dimitrios Buhalis","orcid":"https://orcid.org/0000-0001-9148-6090"},"institutions":[{"id":"https://openalex.org/I9300472","display_name":"Bournemouth University","ror":"https://ror.org/05wwcw481","country_code":"GB","type":"education","lineage":["https://openalex.org/I9300472"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Dimitrios Buhalis","raw_affiliation_strings":["School of Services Management, Bournemouth University, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Services Management, Bournemouth University, UK","institution_ids":["https://openalex.org/I9300472"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.6363,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.93461231,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"285","last_page":"296"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9937999844551086,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9794999957084656,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.724162757396698},{"id":"https://openalex.org/keywords/china","display_name":"China","score":0.700255274772644},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6090233325958252},{"id":"https://openalex.org/keywords/mainland-china","display_name":"Mainland China","score":0.5916884541511536},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.5790145397186279},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.5350761413574219},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5250064134597778},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.4933570921421051},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4368855059146881},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.43173930048942566},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.40244966745376587},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3875178396701813},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.27263689041137695},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.22957319021224976},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.22002854943275452}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.724162757396698},{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.700255274772644},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6090233325958252},{"id":"https://openalex.org/C107029721","wikidata":"https://www.wikidata.org/wiki/Q19188","display_name":"Mainland China","level":3,"score":0.5916884541511536},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.5790145397186279},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.5350761413574219},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5250064134597778},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4933570921421051},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4368855059146881},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.43173930048942566},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.40244966745376587},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3875178396701813},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.27263689041137695},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22957319021224976},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.22002854943275452},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-211-93971-0_24","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-211-93971-0_24","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Communication Technologies in Tourism 2009","raw_type":"book-chapter"},{"id":"pmh:oai:ira.lib.polyu.edu.hk:10397/54713","is_oa":false,"landing_page_url":"http://hdl.handle.net/10397/54713","pdf_url":null,"source":{"id":"https://openalex.org/S4306400205","display_name":"PolyU Institutional Research Archive (Hong Kong Polytechnic University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I14243506","host_organization_name":"Hong Kong Polytechnic University","host_organization_lineage":["https://openalex.org/I14243506"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Book Chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.41999998688697815,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":27,"referenced_works":["https://openalex.org/W238030176","https://openalex.org/W1820801730","https://openalex.org/W2003825110","https://openalex.org/W2006900100","https://openalex.org/W2022993355","https://openalex.org/W2023760151","https://openalex.org/W2041711461","https://openalex.org/W2048237507","https://openalex.org/W2060200217","https://openalex.org/W2075959942","https://openalex.org/W2078079639","https://openalex.org/W2084748903","https://openalex.org/W2086838148","https://openalex.org/W2087616341","https://openalex.org/W2088895421","https://openalex.org/W2091558150","https://openalex.org/W2110691539","https://openalex.org/W2117823216","https://openalex.org/W2135092386","https://openalex.org/W2138661330","https://openalex.org/W2144396078","https://openalex.org/W2342091124","https://openalex.org/W2764657061","https://openalex.org/W4212879685","https://openalex.org/W4239720002","https://openalex.org/W6662488415","https://openalex.org/W6704462221"],"related_works":["https://openalex.org/W4389670110","https://openalex.org/W2187546663","https://openalex.org/W2429057255","https://openalex.org/W148745890","https://openalex.org/W2611942503","https://openalex.org/W2899790217","https://openalex.org/W1576092969","https://openalex.org/W4315621326","https://openalex.org/W2598865957","https://openalex.org/W2524154428"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}