{"id":"https://openalex.org/W1957352617","doi":"https://doi.org/10.1007/978-3-211-69566-1_14","title":"Exploring Tourist Satisfaction with Mobile Technology","display_name":"Exploring Tourist Satisfaction with Mobile Technology","publication_year":2007,"publication_date":"2007-04-15","ids":{"openalex":"https://openalex.org/W1957352617","doi":"https://doi.org/10.1007/978-3-211-69566-1_14","mag":"1957352617"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-211-69566-1_14","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-211-69566-1_14","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Communication Technologies in Tourism 2007","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5035075519","display_name":"JungKook Lee","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"JungKook Lee","raw_affiliation_strings":["Department of Consumer Science & Retailing, Purdue University, USA"],"affiliations":[{"raw_affiliation_string":"Department of Consumer Science & Retailing, Purdue University, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013596110","display_name":"Juline E. Mills","orcid":null},"institutions":[{"id":"https://openalex.org/I219193219","display_name":"Purdue University West Lafayette","ror":"https://ror.org/02dqehb95","country_code":"US","type":"education","lineage":["https://openalex.org/I219193219"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Juline E. Mills","raw_affiliation_strings":["Department of Hospitality and Tourism Management, Purdue University, USA"],"affiliations":[{"raw_affiliation_string":"Department of Hospitality and Tourism Management, Purdue University, USA","institution_ids":["https://openalex.org/I219193219"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5035075519"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":10.3437,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.98267231,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"141","last_page":"152"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.6372678279876709},{"id":"https://openalex.org/keywords/mobile-commerce","display_name":"Mobile commerce","score":0.6117290258407593},{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.5969433188438416},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5517013072967529},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"Customer satisfaction","score":0.5487443208694458},{"id":"https://openalex.org/keywords/mobile-technology","display_name":"Mobile technology","score":0.5467787981033325},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.535624623298645},{"id":"https://openalex.org/keywords/mobile-business-development","display_name":"Mobile business development","score":0.5013585090637207},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.468156099319458},{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"Competitive advantage","score":0.4653782248497009},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4319857060909271},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4271458387374878},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3712606430053711},{"id":"https://openalex.org/keywords/mobile-web","display_name":"Mobile Web","score":0.3447835445404053},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.14641636610031128},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.14231300354003906},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.12715768814086914},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.12088698148727417}],"concepts":[{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.6372678279876709},{"id":"https://openalex.org/C197378717","wikidata":"https://www.wikidata.org/wiki/Q1154408","display_name":"Mobile commerce","level":2,"score":0.6117290258407593},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.5969433188438416},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5517013072967529},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.5487443208694458},{"id":"https://openalex.org/C60952562","wikidata":"https://www.wikidata.org/wiki/Q6887246","display_name":"Mobile technology","level":3,"score":0.5467787981033325},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.535624623298645},{"id":"https://openalex.org/C97023534","wikidata":"https://www.wikidata.org/wiki/Q6887067","display_name":"Mobile business development","level":5,"score":0.5013585090637207},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.468156099319458},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.4653782248497009},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4319857060909271},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4271458387374878},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3712606430053711},{"id":"https://openalex.org/C516764902","wikidata":"https://www.wikidata.org/wiki/Q1043805","display_name":"Mobile Web","level":4,"score":0.3447835445404053},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.14641636610031128},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.14231300354003906},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.12715768814086914},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.12088698148727417},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-211-69566-1_14","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-211-69566-1_14","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Communication Technologies in Tourism 2007","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.49000000953674316}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":31,"referenced_works":["https://openalex.org/W263144787","https://openalex.org/W617447048","https://openalex.org/W1521691771","https://openalex.org/W1573922738","https://openalex.org/W1602237907","https://openalex.org/W1768071000","https://openalex.org/W1836311887","https://openalex.org/W1971955398","https://openalex.org/W1976161988","https://openalex.org/W1995026436","https://openalex.org/W2001916972","https://openalex.org/W2010060246","https://openalex.org/W2013005057","https://openalex.org/W2014241585","https://openalex.org/W2019092680","https://openalex.org/W2019603892","https://openalex.org/W2029876747","https://openalex.org/W2035409219","https://openalex.org/W2036149274","https://openalex.org/W2042760696","https://openalex.org/W2051445799","https://openalex.org/W2100604504","https://openalex.org/W2109244097","https://openalex.org/W2129052878","https://openalex.org/W2164777277","https://openalex.org/W2166173177","https://openalex.org/W2779294274","https://openalex.org/W3005488347","https://openalex.org/W4285719527","https://openalex.org/W4301352023","https://openalex.org/W6619153896"],"related_works":["https://openalex.org/W2109316474","https://openalex.org/W2031147312","https://openalex.org/W1515405903","https://openalex.org/W197067357","https://openalex.org/W4232994511","https://openalex.org/W2483563773","https://openalex.org/W2047117180","https://openalex.org/W4244415485","https://openalex.org/W2133016450","https://openalex.org/W123443794"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2013,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}