{"id":"https://openalex.org/W4408985922","doi":"https://doi.org/10.1007/978-3-031-82225-4_47","title":"Process Modeler vs. Chatbot: Is Generative AI Taking over Process Modeling?","display_name":"Process Modeler vs. Chatbot: Is Generative AI Taking over Process Modeling?","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4408985922","doi":"https://doi.org/10.1007/978-3-031-82225-4_47"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-031-82225-4_47","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-031-82225-4_47","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-031-82225-4_47.pdf","source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/978-3-031-82225-4_47.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059728819","display_name":"Nataliia Klievtsova","orcid":"https://orcid.org/0009-0009-9010-2855"},"institutions":[{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Nataliia Klievtsova","raw_affiliation_strings":["TUM School of Computation, Information and Technology, Technical University of Munich, Garching, Germany"],"raw_orcid":"https://orcid.org/0009-0009-9010-2855","affiliations":[{"raw_affiliation_string":"TUM School of Computation, Information and Technology, Technical University of Munich, Garching, Germany","institution_ids":["https://openalex.org/I62916508"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044890168","display_name":"Janik-Vasily Benzin","orcid":"https://orcid.org/0000-0002-3979-400X"},"institutions":[{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Janik-Vasily Benzin","raw_affiliation_strings":["TUM School of Computation, Information and Technology, Technical University of Munich, Garching, Germany"],"raw_orcid":"https://orcid.org/0000-0002-3979-400X","affiliations":[{"raw_affiliation_string":"TUM School of Computation, Information and Technology, Technical University of Munich, Garching, Germany","institution_ids":["https://openalex.org/I62916508"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004323414","display_name":"Juergen Mangler","orcid":"https://orcid.org/0000-0002-6332-5801"},"institutions":[{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Juergen Mangler","raw_affiliation_strings":["TUM School of Computation, Information and Technology, Technical University of Munich, Garching, Germany"],"raw_orcid":"https://orcid.org/0000-0002-6332-5801","affiliations":[{"raw_affiliation_string":"TUM School of Computation, Information and Technology, Technical University of Munich, Garching, Germany","institution_ids":["https://openalex.org/I62916508"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014935371","display_name":"Timotheus Kampik","orcid":"https://orcid.org/0000-0002-6458-2252"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Timotheus Kampik","raw_affiliation_strings":["SAP Signavio, Berlin, Germany"],"raw_orcid":"https://orcid.org/0000-0002-6458-2252","affiliations":[{"raw_affiliation_string":"SAP Signavio, Berlin, Germany","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071368904","display_name":"Stefanie Rinderle\u2010Ma","orcid":"https://orcid.org/0000-0001-5656-6108"},"institutions":[{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Stefanie Rinderle-Ma","raw_affiliation_strings":["TUM School of Computation, Information and Technology, Technical University of Munich, Garching, Germany"],"raw_orcid":"https://orcid.org/0000-0001-5656-6108","affiliations":[{"raw_affiliation_string":"TUM School of Computation, Information and Technology, Technical University of Munich, Garching, Germany","institution_ids":["https://openalex.org/I62916508"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5059728819"],"corresponding_institution_ids":["https://openalex.org/I62916508"],"apc_list":null,"apc_paid":null,"fwci":21.9724,"has_fulltext":true,"cited_by_count":7,"citation_normalized_percentile":{"value":0.99551971,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"637","last_page":"649"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13287","display_name":"Robotic Process Automation Applications","score":0.9571999907493591,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11986","display_name":"Scientific Computing and Data Management","score":0.9193000197410583,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.8296663761138916},{"id":"https://openalex.org/keywords/generative-grammar","display_name":"Generative grammar","score":0.6692726016044617},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.652414858341217},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5998672246932983},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3034505248069763},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.13591787219047546}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.8296663761138916},{"id":"https://openalex.org/C39890363","wikidata":"https://www.wikidata.org/wiki/Q36108","display_name":"Generative grammar","level":2,"score":0.6692726016044617},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.652414858341217},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5998672246932983},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3034505248069763},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.13591787219047546}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-031-82225-4_47","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-031-82225-4_47","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-031-82225-4_47.pdf","source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.1007/978-3-031-82225-4_47","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-031-82225-4_47","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-031-82225-4_47.pdf","source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4408985922.pdf"},"referenced_works_count":24,"referenced_works":["https://openalex.org/W112288907","https://openalex.org/W1549682246","https://openalex.org/W1591454593","https://openalex.org/W2039450031","https://openalex.org/W2040836689","https://openalex.org/W2115913160","https://openalex.org/W2160927412","https://openalex.org/W2776215854","https://openalex.org/W2885594628","https://openalex.org/W2888989480","https://openalex.org/W3012922460","https://openalex.org/W3097547569","https://openalex.org/W3175864158","https://openalex.org/W4232316632","https://openalex.org/W4312911974","https://openalex.org/W4313573029","https://openalex.org/W4315647142","https://openalex.org/W4319877694","https://openalex.org/W4386321037","https://openalex.org/W4390694561","https://openalex.org/W4396540853","https://openalex.org/W4398766423","https://openalex.org/W4401023707","https://openalex.org/W4407744010"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705"],"abstract_inverted_index":{"Abstract":[0],"Large":[1],"language":[2],"models":[3,61,78,98,120],"(LLMs)":[4],"have":[5,47],"become":[6],"a":[7,63,84],"promising":[8],"tool":[9],"for":[10,53],"automating":[11],"complex":[12],"tasks":[13],"such":[14,56],"as":[15,57],"process":[16,31,77,97],"model":[17],"generation":[18],"from":[19],"text.":[20],"In":[21,66],"order":[22],"to":[23,36,39,93],"evaluate":[24],"the":[25,41,60,72,100],"capabilities":[26],"of":[27,59,75,104,111,114],"LLMs":[28,81],"in":[29,62],"generating":[30],"models,":[32],"it":[33],"is":[34],"crucial":[35],"provide":[37],"means":[38],"assess":[40],"output":[42],"quality.":[43],"A":[44],"few":[45],"studies":[46],"already":[48],"provided":[49],"key":[50],"performance":[51],"indicators":[52],"assessing":[54],"aspects":[55],"completeness":[58],"quantitative":[64],"way.":[65],"this":[67],"paper,":[68],"we":[69,91],"focus":[70],"on":[71,83],"qualitative":[73],"assessment":[74],"generated":[76,79],"by":[80],"based":[82],"user":[85,89],"survey.":[86],"By":[87],"analyzing":[88],"preferences,":[90],"aim":[92],"determine":[94],"whether":[95],"LLM-generated":[96,119],"meet":[99],"needs":[101],"and":[102],"expectations":[103],"experts.":[105],"Our":[106],"analysis":[107],"reveals":[108],"that":[109],"60%":[110],"users,":[112],"regardless":[113],"their":[115],"modeling":[116],"experience,":[117],"prefer":[118],"over":[121],"human-created":[122],"ground":[123],"truth":[124],"models.":[125]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":2}],"updated_date":"2026-06-13T06:13:01.061226","created_date":"2025-10-10T00:00:00"}