{"id":"https://openalex.org/W4402327320","doi":"https://doi.org/10.1007/978-3-031-71637-9_12","title":"Maturity Models for Servitization: A Systematic Literature Review","display_name":"Maturity Models for Servitization: A Systematic Literature Review","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W4402327320","doi":"https://doi.org/10.1007/978-3-031-71637-9_12"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-031-71637-9_12","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-71637-9_12","pdf_url":null,"source":{"id":"https://openalex.org/S4210185096","display_name":"IFIP advances in information and communication technology","issn_l":"1868-422X","issn":["1868-422X","1868-4238"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP Advances in Information and Communication Technology","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://inria.hal.science/hal-05233772","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5093563480","display_name":"Elena Beducci","orcid":"https://orcid.org/0000-0002-5907-3760"},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Beducci Elena","raw_affiliation_strings":["Department of Management, Economics and Industrial Engineering, Politecnico di Milano, via Lambruschini 4/B, 20156, Milan, Italy","Department of Management, Economics and Industrial Engineering (Italy)"],"affiliations":[{"raw_affiliation_string":"Department of Management, Economics and Industrial Engineering, Politecnico di Milano, via Lambruschini 4/B, 20156, Milan, Italy","institution_ids":["https://openalex.org/I93860229"]},{"raw_affiliation_string":"Department of Management, Economics and Industrial Engineering (Italy)","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011770929","display_name":"Anna De Carolis","orcid":"https://orcid.org/0000-0001-6548-5991"},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Anna de Carolis","raw_affiliation_strings":["Department of Management, Economics and Industrial Engineering, Politecnico di Milano, via Lambruschini 4/B, 20156, Milan, Italy","DIG - Department of Management, Economics and Industrial Engineering [Milan] (Via Lambruschini 4/B, 20156 Milan, Italy - Italy)"],"affiliations":[{"raw_affiliation_string":"Department of Management, Economics and Industrial Engineering, Politecnico di Milano, via Lambruschini 4/B, 20156, Milan, Italy","institution_ids":["https://openalex.org/I93860229"]},{"raw_affiliation_string":"DIG - Department of Management, Economics and Industrial Engineering [Milan] (Via Lambruschini 4/B, 20156 Milan, Italy - Italy)","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5042230587","display_name":"Marco Taisch","orcid":"https://orcid.org/0000-0003-2016-3571"},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Marco Taisch","raw_affiliation_strings":["Department of Management, Economics and Industrial Engineering, Politecnico di Milano, via Lambruschini 4/B, 20156, Milan, Italy","DIG - Department of Management, Economics and Industrial Engineering [Milan] (Via Lambruschini 4/B, 20156 Milan, Italy - Italy)"],"affiliations":[{"raw_affiliation_string":"Department of Management, Economics and Industrial Engineering, Politecnico di Milano, via Lambruschini 4/B, 20156, Milan, Italy","institution_ids":["https://openalex.org/I93860229"]},{"raw_affiliation_string":"DIG - Department of Management, Economics and Industrial Engineering [Milan] (Via Lambruschini 4/B, 20156 Milan, Italy - Italy)","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5093563480"],"corresponding_institution_ids":["https://openalex.org/I93860229"],"apc_list":null,"apc_paid":null,"fwci":3.4243,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.92427617,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"169","last_page":"183"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9854000210762024,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12786","display_name":"Innovation and Socioeconomic Development","score":0.9685999751091003,"subfield":{"id":"https://openalex.org/subfields/1403","display_name":"Business and International Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.7086057662963867},{"id":"https://openalex.org/keywords/capability-maturity-model","display_name":"Capability Maturity Model","score":0.592261552810669},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.35085004568099976},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3363536596298218},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3217667043209076},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1648913025856018},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.051867008209228516}],"concepts":[{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.7086057662963867},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.592261552810669},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.35085004568099976},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3363536596298218},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3217667043209076},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1648913025856018},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.051867008209228516},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-3-031-71637-9_12","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-71637-9_12","pdf_url":null,"source":{"id":"https://openalex.org/S4210185096","display_name":"IFIP advances in information and communication technology","issn_l":"1868-422X","issn":["1868-422X","1868-4238"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP Advances in Information and Communication Technology","raw_type":"book-chapter"},{"id":"pmh:oai:HAL:hal-05233772v1","is_oa":true,"landing_page_url":"https://inria.hal.science/hal-05233772","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL (Le Centre pour la Communication Scientifique Directe)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1294671590","host_organization_name":"Centre National de la Recherche Scientifique","host_organization_lineage":["https://openalex.org/I1294671590"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"43th IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2024, Chemnitz, Germany. pp.169-183, &#x27E8;10.1007/978-3-031-71637-9_12&#x27E9;","raw_type":"Conference papers"},{"id":"pmh:oai:re.public.polimi.it:11311/1281528","is_oa":false,"landing_page_url":"https://hdl.handle.net/11311/1281528","pdf_url":null,"source":{"id":"https://openalex.org/S4306400312","display_name":"Virtual Community of Pathological Anatomy (University of Castilla La Mancha)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79189158","host_organization_name":"University of Castilla-La Mancha","host_organization_lineage":["https://openalex.org/I79189158"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"pmh:oai:HAL:hal-05233772v1","is_oa":true,"landing_page_url":"https://inria.hal.science/hal-05233772","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL (Le Centre pour la Communication Scientifique Directe)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1294671590","host_organization_name":"Centre National de la Recherche Scientifique","host_organization_lineage":["https://openalex.org/I1294671590"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"43th IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2024, Chemnitz, Germany. pp.169-183, &#x27E8;10.1007/978-3-031-71637-9_12&#x27E9;","raw_type":"Conference papers"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":34,"referenced_works":["https://openalex.org/W2252777","https://openalex.org/W265041709","https://openalex.org/W287376922","https://openalex.org/W1939489872","https://openalex.org/W1979755430","https://openalex.org/W2016529351","https://openalex.org/W2051475147","https://openalex.org/W2052447638","https://openalex.org/W2070640624","https://openalex.org/W2136468685","https://openalex.org/W2138980717","https://openalex.org/W2148488693","https://openalex.org/W2345177339","https://openalex.org/W2362812932","https://openalex.org/W2524020350","https://openalex.org/W2551184208","https://openalex.org/W2567490854","https://openalex.org/W2620790846","https://openalex.org/W2621159149","https://openalex.org/W2752072486","https://openalex.org/W2810003716","https://openalex.org/W2885537344","https://openalex.org/W2940497988","https://openalex.org/W2980365176","https://openalex.org/W3007612578","https://openalex.org/W3018837938","https://openalex.org/W3118626561","https://openalex.org/W4206434523","https://openalex.org/W4223922672","https://openalex.org/W4280537744","https://openalex.org/W4285304154","https://openalex.org/W4308910645","https://openalex.org/W4387366146","https://openalex.org/W4390618303"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2563825355","https://openalex.org/W4283172224","https://openalex.org/W2992877076","https://openalex.org/W4382725623","https://openalex.org/W2888066950","https://openalex.org/W2889844859","https://openalex.org/W3217511980","https://openalex.org/W2806063704","https://openalex.org/W4384822944"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":2}],"updated_date":"2025-12-27T23:08:20.325037","created_date":"2025-10-10T00:00:00"}
