{"id":"https://openalex.org/W4400976919","doi":"https://doi.org/10.1007/978-3-031-66538-7_22","title":"A Retrieval-Augmented Generation Strategy to\u00a0Enhance Medical Chatbot Reliability","display_name":"A Retrieval-Augmented Generation Strategy to\u00a0Enhance Medical Chatbot Reliability","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W4400976919","doi":"https://doi.org/10.1007/978-3-031-66538-7_22"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-031-66538-7_22","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-66538-7_22","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://bia.unibz.it/esploro/outputs/conferenceProceeding/A-Retrieval-Augmented-Generation-Strategy-to-Enhance/991006834695801241","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048280587","display_name":"Saba Ghanbari Haez","orcid":"https://orcid.org/0000-0003-4261-2972"},"institutions":[{"id":"https://openalex.org/I2277624104","display_name":"Fondazione Bruno Kessler","ror":"https://ror.org/01j33xk10","country_code":"IT","type":"facility","lineage":["https://openalex.org/I2277624104"]},{"id":"https://openalex.org/I171543936","display_name":"Free University of Bozen-Bolzano","ror":"https://ror.org/012ajp527","country_code":"IT","type":"education","lineage":["https://openalex.org/I171543936"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Saba Ghanbari Haez","raw_affiliation_strings":["Fondazione Bruno Kessler, Trento, Italy","Free University of Bozen, Bolzano, Italy"],"affiliations":[{"raw_affiliation_string":"Fondazione Bruno Kessler, Trento, Italy","institution_ids":["https://openalex.org/I2277624104"]},{"raw_affiliation_string":"Free University of Bozen, Bolzano, Italy","institution_ids":["https://openalex.org/I171543936"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5105650352","display_name":"Marina Segala","orcid":null},"institutions":[{"id":"https://openalex.org/I2277624104","display_name":"Fondazione Bruno Kessler","ror":"https://ror.org/01j33xk10","country_code":"IT","type":"facility","lineage":["https://openalex.org/I2277624104"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Marina Segala","raw_affiliation_strings":["Fondazione Bruno Kessler, Trento, Italy"],"affiliations":[{"raw_affiliation_string":"Fondazione Bruno Kessler, Trento, Italy","institution_ids":["https://openalex.org/I2277624104"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5052850900","display_name":"Patrizio Bellan","orcid":"https://orcid.org/0000-0002-2971-1872"},"institutions":[{"id":"https://openalex.org/I2277624104","display_name":"Fondazione Bruno Kessler","ror":"https://ror.org/01j33xk10","country_code":"IT","type":"facility","lineage":["https://openalex.org/I2277624104"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Patrizio Bellan","raw_affiliation_strings":["Fondazione Bruno Kessler, Trento, Italy"],"affiliations":[{"raw_affiliation_string":"Fondazione Bruno Kessler, Trento, Italy","institution_ids":["https://openalex.org/I2277624104"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061447784","display_name":"Simone Magnolini","orcid":"https://orcid.org/0000-0003-0170-3472"},"institutions":[{"id":"https://openalex.org/I2277624104","display_name":"Fondazione Bruno Kessler","ror":"https://ror.org/01j33xk10","country_code":"IT","type":"facility","lineage":["https://openalex.org/I2277624104"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Simone Magnolini","raw_affiliation_strings":["Fondazione Bruno Kessler, Trento, Italy"],"affiliations":[{"raw_affiliation_string":"Fondazione Bruno Kessler, Trento, Italy","institution_ids":["https://openalex.org/I2277624104"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5039841940","display_name":"Leonardo Sanna","orcid":"https://orcid.org/0000-0003-3021-6606"},"institutions":[{"id":"https://openalex.org/I2277624104","display_name":"Fondazione Bruno Kessler","ror":"https://ror.org/01j33xk10","country_code":"IT","type":"facility","lineage":["https://openalex.org/I2277624104"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Leonardo Sanna","raw_affiliation_strings":["Fondazione Bruno Kessler, Trento, Italy"],"affiliations":[{"raw_affiliation_string":"Fondazione Bruno Kessler, Trento, Italy","institution_ids":["https://openalex.org/I2277624104"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011896882","display_name":"Monica Consolandi","orcid":"https://orcid.org/0000-0002-1516-1953"},"institutions":[{"id":"https://openalex.org/I2277624104","display_name":"Fondazione Bruno Kessler","ror":"https://ror.org/01j33xk10","country_code":"IT","type":"facility","lineage":["https://openalex.org/I2277624104"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Monica Consolandi","raw_affiliation_strings":["Fondazione Bruno Kessler, Trento, Italy"],"affiliations":[{"raw_affiliation_string":"Fondazione Bruno Kessler, Trento, Italy","institution_ids":["https://openalex.org/I2277624104"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069303169","display_name":"Mauro Dragoni","orcid":"https://orcid.org/0000-0003-0380-6571"},"institutions":[{"id":"https://openalex.org/I2277624104","display_name":"Fondazione Bruno Kessler","ror":"https://ror.org/01j33xk10","country_code":"IT","type":"facility","lineage":["https://openalex.org/I2277624104"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Mauro Dragoni","raw_affiliation_strings":["Fondazione Bruno Kessler, Trento, Italy"],"affiliations":[{"raw_affiliation_string":"Fondazione Bruno Kessler, Trento, Italy","institution_ids":["https://openalex.org/I2277624104"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5039841940"],"corresponding_institution_ids":["https://openalex.org/I2277624104"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":4.8121,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.95469953,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"213","last_page":"223"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13702","display_name":"Machine Learning in Healthcare","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8800337910652161},{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.7904993891716003},{"id":"https://openalex.org/keywords/reliability","display_name":"Reliability (semiconductor)","score":0.6734104752540588},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3914509415626526},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3561634421348572}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8800337910652161},{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.7904993891716003},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.6734104752540588},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3914509415626526},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3561634421348572},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-031-66538-7_22","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-66538-7_22","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:unibz.it:11321767650001241","is_oa":true,"landing_page_url":"https://bia.unibz.it/esploro/outputs/conferenceProceeding/A-Retrieval-Augmented-Generation-Strategy-to-Enhance/991006834695801241","pdf_url":null,"source":{"id":"https://openalex.org/S4210197018","display_name":"View","issn_l":"2688-268X","issn":["2688-268X","2688-3988"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference Proceedings"}],"best_oa_location":{"id":"pmh:oai:unibz.it:11321767650001241","is_oa":true,"landing_page_url":"https://bia.unibz.it/esploro/outputs/conferenceProceeding/A-Retrieval-Augmented-Generation-Strategy-to-Enhance/991006834695801241","pdf_url":null,"source":{"id":"https://openalex.org/S4210197018","display_name":"View","issn_l":"2688-268X","issn":["2688-268X","2688-3988"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference Proceedings"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W2902634493","https://openalex.org/W2963341956","https://openalex.org/W2970641574","https://openalex.org/W2981852735","https://openalex.org/W3099700870","https://openalex.org/W3156789018","https://openalex.org/W3211639647","https://openalex.org/W4212817927","https://openalex.org/W4214606152","https://openalex.org/W4220923972","https://openalex.org/W4280568512","https://openalex.org/W4317898419","https://openalex.org/W4381586841","https://openalex.org/W4385242971","https://openalex.org/W4385565351","https://openalex.org/W4385570798","https://openalex.org/W4385570864","https://openalex.org/W4389519118","https://openalex.org/W4389519208","https://openalex.org/W4389520468","https://openalex.org/W4389523822","https://openalex.org/W4391449313","https://openalex.org/W4392669760","https://openalex.org/W4393335480"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4387007686","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W3084631705","https://openalex.org/W3176146353"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":1}],"updated_date":"2026-01-21T23:30:37.877113","created_date":"2025-10-10T00:00:00"}