{"id":"https://openalex.org/W4399258730","doi":"https://doi.org/10.1007/978-3-031-61069-1_3","title":"An Intelligent Chatbot Based on Hybrid Approach Implementing Technical Knowledge to Support Maintenance and Training Activities at Electricity of France (EDF)","display_name":"An Intelligent Chatbot Based on Hybrid Approach Implementing Technical Knowledge to Support Maintenance and Training Activities at Electricity of France (EDF)","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W4399258730","doi":"https://doi.org/10.1007/978-3-031-61069-1_3"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-031-61069-1_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-61069-1_3","pdf_url":null,"source":{"id":"https://openalex.org/S4210185096","display_name":"IFIP advances in information and communication technology","issn_l":"1868-422X","issn":["1868-422X","1868-4238"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP Advances in Information and Communication Technology","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://inria.hal.science/hal-04948679","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5040519745","display_name":"Anne Dourgnon","orcid":null},"institutions":[{"id":"https://openalex.org/I4210143116","display_name":"\u00c9lectricit\u00e9 de France (France)","ror":"https://ror.org/03wb8xz10","country_code":"FR","type":"company","lineage":["https://openalex.org/I4210143116"]}],"countries":["FR"],"is_corresponding":true,"raw_author_name":"Anne Dourgnon","raw_affiliation_strings":["EDF R&D, Chatou, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"EDF R&D, Chatou, France","institution_ids":["https://openalex.org/I4210143116"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010141026","display_name":"Alain Antoine","orcid":null},"institutions":[{"id":"https://openalex.org/I90183372","display_name":"Universit\u00e9 de Lorraine","ror":"https://ror.org/04vfs2w97","country_code":"FR","type":"education","lineage":["https://openalex.org/I90183372"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Alain Antoine","raw_affiliation_strings":["University of Lorraine, Nancy, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Lorraine, Nancy, France","institution_ids":["https://openalex.org/I90183372"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5093778924","display_name":"Pascal Albaladejo","orcid":null},"institutions":[{"id":"https://openalex.org/I4210143116","display_name":"\u00c9lectricit\u00e9 de France (France)","ror":"https://ror.org/03wb8xz10","country_code":"FR","type":"company","lineage":["https://openalex.org/I4210143116"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Pascal Albaladejo","raw_affiliation_strings":["EDF DIPDE, Marseille, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"EDF DIPDE, Marseille, France","institution_ids":["https://openalex.org/I4210143116"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5093778925","display_name":"Fabrice Vinet","orcid":null},"institutions":[{"id":"https://openalex.org/I4210143116","display_name":"\u00c9lectricit\u00e9 de France (France)","ror":"https://ror.org/03wb8xz10","country_code":"FR","type":"company","lineage":["https://openalex.org/I4210143116"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Fabrice Vinet","raw_affiliation_strings":["EDF R&D, Chatou, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"EDF R&D, Chatou, France","institution_ids":["https://openalex.org/I4210143116"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5040519745"],"corresponding_institution_ids":["https://openalex.org/I4210143116"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.16819071,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"27","last_page":"37"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10181","display_name":"Natural Language Processing Techniques","score":0.9474999904632568,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10181","display_name":"Natural Language Processing Techniques","score":0.9474999904632568,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.7095227241516113},{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.5817083120346069},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.4716989994049072},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4710146188735962},{"id":"https://openalex.org/keywords/schematic","display_name":"Schematic","score":0.4187147915363312},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.37088626623153687},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3506155014038086},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.21211662888526917},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2059406340122223},{"id":"https://openalex.org/keywords/electrical-engineering","display_name":"Electrical engineering","score":0.09820553660392761}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.7095227241516113},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.5817083120346069},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.4716989994049072},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4710146188735962},{"id":"https://openalex.org/C192328126","wikidata":"https://www.wikidata.org/wiki/Q4514647","display_name":"Schematic","level":2,"score":0.4187147915363312},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.37088626623153687},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3506155014038086},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.21211662888526917},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2059406340122223},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.09820553660392761}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-031-61069-1_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-61069-1_3","pdf_url":null,"source":{"id":"https://openalex.org/S4210185096","display_name":"IFIP advances in information and communication technology","issn_l":"1868-422X","issn":["1868-422X","1868-4238"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP Advances in Information and Communication Technology","raw_type":"book-chapter"},{"id":"pmh:oai:HAL:hal-04948679v1","is_oa":true,"landing_page_url":"https://inria.hal.science/hal-04948679","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL (Le Centre pour la Communication Scientifique Directe)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1294671590","host_organization_name":"Centre National de la Recherche Scientifique","host_organization_lineage":["https://openalex.org/I1294671590"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"10th IFIP International Workshop on Artificial Intelligence for Knowledge Management (AI4KMES), Sep 2023, Krakow, Poland. pp.27-37, ⟨10.1007/978-3-031-61069-1_3⟩","raw_type":"Conference papers"}],"best_oa_location":{"id":"pmh:oai:HAL:hal-04948679v1","is_oa":true,"landing_page_url":"https://inria.hal.science/hal-04948679","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL (Le Centre pour la Communication Scientifique Directe)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1294671590","host_organization_name":"Centre National de la Recherche Scientifique","host_organization_lineage":["https://openalex.org/I1294671590"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"10th IFIP International Workshop on Artificial Intelligence for Knowledge Management (AI4KMES), Sep 2023, Krakow, Poland. pp.27-37, ⟨10.1007/978-3-031-61069-1_3⟩","raw_type":"Conference papers"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W2018250069","https://openalex.org/W2091559507","https://openalex.org/W2342604165","https://openalex.org/W2740003888","https://openalex.org/W2897742809","https://openalex.org/W2900442330","https://openalex.org/W3125542321","https://openalex.org/W4210702550","https://openalex.org/W4254711935","https://openalex.org/W4300015974","https://openalex.org/W4386731373"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2026-05-07T13:39:58.223016","created_date":"2025-10-10T00:00:00"}