{"id":"https://openalex.org/W4398217654","doi":"https://doi.org/10.1007/978-3-031-60260-3_23","title":"Enhancing Doctor Performance on Online Health Platforms: The Role of Service Diversity and Differentiation in Patient Choice","display_name":"Enhancing Doctor Performance on Online Health Platforms: The Role of Service Diversity and Differentiation in Patient Choice","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W4398217654","doi":"https://doi.org/10.1007/978-3-031-60260-3_23"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-031-60260-3_23","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-60260-3_23","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100398242","display_name":"Zixuan Wang","orcid":"https://orcid.org/0000-0002-0854-5895"},"institutions":[{"id":"https://openalex.org/I47720641","display_name":"Huazhong University of Science and Technology","ror":"https://ror.org/00p991c53","country_code":"CN","type":"education","lineage":["https://openalex.org/I47720641"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Zixuan Wang","raw_affiliation_strings":["School of Management, Huazhong University of Science and Technology, Wuhan, 430074, China"],"affiliations":[{"raw_affiliation_string":"School of Management, Huazhong University of Science and Technology, Wuhan, 430074, China","institution_ids":["https://openalex.org/I47720641"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053348021","display_name":"Zhaohua Deng","orcid":"https://orcid.org/0000-0002-7744-7818"},"institutions":[{"id":"https://openalex.org/I47720641","display_name":"Huazhong University of Science and Technology","ror":"https://ror.org/00p991c53","country_code":"CN","type":"education","lineage":["https://openalex.org/I47720641"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhaohua Deng","raw_affiliation_strings":["School of Management, Huazhong University of Science and Technology, Wuhan, 430074, China"],"affiliations":[{"raw_affiliation_string":"School of Management, Huazhong University of Science and Technology, Wuhan, 430074, China","institution_ids":["https://openalex.org/I47720641"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5006229782","display_name":"Guorui Fan","orcid":"https://orcid.org/0000-0001-8586-1755"},"institutions":[{"id":"https://openalex.org/I47720641","display_name":"Huazhong University of Science and Technology","ror":"https://ror.org/00p991c53","country_code":"CN","type":"education","lineage":["https://openalex.org/I47720641"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Guorui Fan","raw_affiliation_strings":["School of Management, Huazhong University of Science and Technology, Wuhan, 430074, China"],"affiliations":[{"raw_affiliation_string":"School of Management, Huazhong University of Science and Technology, Wuhan, 430074, China","institution_ids":["https://openalex.org/I47720641"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5100398242"],"corresponding_institution_ids":["https://openalex.org/I47720641"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.23954361,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"276","last_page":"287"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9781000018119812,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9781000018119812,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9707000255584717,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12027","display_name":"Social Media in Health Education","score":0.9506999850273132,"subfield":{"id":"https://openalex.org/subfields/3306","display_name":"Health"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/diversity","display_name":"Diversity (politics)","score":0.8192020654678345},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4846647381782532},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4561424255371094},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.4253143072128296},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3764740228652954},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.31344133615493774},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.26581871509552},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.19310712814331055},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.07108673453330994}],"concepts":[{"id":"https://openalex.org/C2781316041","wikidata":"https://www.wikidata.org/wiki/Q1230584","display_name":"Diversity (politics)","level":2,"score":0.8192020654678345},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4846647381782532},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4561424255371094},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4253143072128296},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3764740228652954},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.31344133615493774},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.26581871509552},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.19310712814331055},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.07108673453330994}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-031-60260-3_23","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-60260-3_23","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W1989120683","https://openalex.org/W2564268198","https://openalex.org/W2750524940","https://openalex.org/W2905465522","https://openalex.org/W2912186200","https://openalex.org/W2918312448","https://openalex.org/W3106621035","https://openalex.org/W3121073217","https://openalex.org/W4280520462","https://openalex.org/W4295141439","https://openalex.org/W4372333097"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W4236583520","https://openalex.org/W2322261865","https://openalex.org/W2734736160","https://openalex.org/W2409468626","https://openalex.org/W4206863193","https://openalex.org/W4387158780","https://openalex.org/W3132716659","https://openalex.org/W1562991075","https://openalex.org/W2187644337"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
