{"id":"https://openalex.org/W4379507329","doi":"https://doi.org/10.1007/978-3-031-34241-7_2","title":"Reinforcement Learning-Supported AB Testing of\u00a0Business Process Improvements: An Industry Perspective","display_name":"Reinforcement Learning-Supported AB Testing of\u00a0Business Process Improvements: An Industry Perspective","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4379507329","doi":"https://doi.org/10.1007/978-3-031-34241-7_2"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-031-34241-7_2","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-34241-7_2","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5010730893","display_name":"Aaron Friedrich Kurz","orcid":"https://orcid.org/0000-0002-2547-6780"},"institutions":[{"id":"https://openalex.org/I4577782","display_name":"Technische Universit\u00e4t Berlin","ror":"https://ror.org/03v4gjf40","country_code":"DE","type":"education","lineage":["https://openalex.org/I4577782"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Aaron Friedrich Kurz","raw_affiliation_strings":["SAP Signavio, Berlin, Germany","Technische Universit\u00e4t Berlin, Berlin, Germany"],"affiliations":[{"raw_affiliation_string":"SAP Signavio, Berlin, Germany","institution_ids":[]},{"raw_affiliation_string":"Technische Universit\u00e4t Berlin, Berlin, Germany","institution_ids":["https://openalex.org/I4577782"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014935371","display_name":"Timotheus Kampik","orcid":"https://orcid.org/0000-0002-6458-2252"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Timotheus Kampik","raw_affiliation_strings":["SAP Signavio, Berlin, Germany"],"affiliations":[{"raw_affiliation_string":"SAP Signavio, Berlin, Germany","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011464374","display_name":"Luise Pufahl","orcid":"https://orcid.org/0000-0002-5182-2587"},"institutions":[{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Luise Pufahl","raw_affiliation_strings":["Technische Universit\u00e4t M\u00fcnchen, Munich, Germany"],"affiliations":[{"raw_affiliation_string":"Technische Universit\u00e4t M\u00fcnchen, Munich, Germany","institution_ids":["https://openalex.org/I62916508"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071642549","display_name":"Ingo Weber","orcid":"https://orcid.org/0000-0002-4833-5921"},"institutions":[{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Ingo Weber","raw_affiliation_strings":["Fraunhofer Gesellschaft, Munich, Germany","Technische Universit\u00e4t M\u00fcnchen, Munich, Germany"],"affiliations":[{"raw_affiliation_string":"Fraunhofer Gesellschaft, Munich, Germany","institution_ids":[]},{"raw_affiliation_string":"Technische Universit\u00e4t M\u00fcnchen, Munich, Germany","institution_ids":["https://openalex.org/I62916508"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5010730893"],"corresponding_institution_ids":["https://openalex.org/I4577782"],"apc_list":null,"apc_paid":null,"fwci":1.6801,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.8325481,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"12","last_page":"26"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.982699990272522,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9660000205039978,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/devops","display_name":"DevOps","score":0.6179742813110352},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6012222766876221},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5948466062545776},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.5593838095664978},{"id":"https://openalex.org/keywords/delphi-method","display_name":"Delphi method","score":0.5365161299705505},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5262585878372192},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.519356369972229},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.49127262830734253},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.48294609785079956},{"id":"https://openalex.org/keywords/reinforcement-learning","display_name":"Reinforcement learning","score":0.4805615246295929},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.43739116191864014},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4170827567577362},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3339029550552368},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.32472142577171326},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.21187016367912292},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.19071948528289795},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.1526515781879425},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.13722890615463257}],"concepts":[{"id":"https://openalex.org/C9903902","wikidata":"https://www.wikidata.org/wiki/Q3025536","display_name":"DevOps","level":3,"score":0.6179742813110352},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6012222766876221},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5948466062545776},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.5593838095664978},{"id":"https://openalex.org/C60641444","wikidata":"https://www.wikidata.org/wiki/Q841602","display_name":"Delphi method","level":2,"score":0.5365161299705505},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5262585878372192},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.519356369972229},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.49127262830734253},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.48294609785079956},{"id":"https://openalex.org/C97541855","wikidata":"https://www.wikidata.org/wiki/Q830687","display_name":"Reinforcement learning","level":2,"score":0.4805615246295929},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.43739116191864014},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4170827567577362},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3339029550552368},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.32472142577171326},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.21187016367912292},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.19071948528289795},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.1526515781879425},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.13722890615463257},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-3-031-34241-7_2","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-34241-7_2","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},{"id":"pmh:oai:mediatum.ub.tum.de:node/1788043","is_oa":false,"landing_page_url":"https://mediatum.ub.tum.de/1788043","pdf_url":null,"source":{"id":"https://openalex.org/S4377196330","display_name":"mediaTUM  (Technical University of Munich)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I62916508","host_organization_name":"Technical University of Munich","host_organization_lineage":["https://openalex.org/I62916508"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"ConferencePaper"},{"id":"pmh:oai:publica.fraunhofer.de:publica/503766","is_oa":false,"landing_page_url":"https://publica.fraunhofer.de/handle/publica/503766","pdf_url":null,"source":{"id":"https://openalex.org/S4306400318","display_name":"Fraunhofer-Publica (Fraunhofer-Gesellschaft)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4923324","host_organization_name":"Fraunhofer-Gesellschaft","host_organization_lineage":["https://openalex.org/I4923324"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"conference paper"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.6100000143051147,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W25364003","https://openalex.org/W41554520","https://openalex.org/W96614537","https://openalex.org/W1423289960","https://openalex.org/W1843425376","https://openalex.org/W1963879048","https://openalex.org/W1979707057","https://openalex.org/W1992169468","https://openalex.org/W2007367842","https://openalex.org/W2050647805","https://openalex.org/W2083755493","https://openalex.org/W2094608307","https://openalex.org/W2108581220","https://openalex.org/W2109178347","https://openalex.org/W2110228583","https://openalex.org/W2182839494","https://openalex.org/W2875786650","https://openalex.org/W2906994370","https://openalex.org/W2966222495","https://openalex.org/W3021240172","https://openalex.org/W3200634420","https://openalex.org/W3207409396","https://openalex.org/W4285123668","https://openalex.org/W4300879629"],"related_works":["https://openalex.org/W2005124518","https://openalex.org/W1500719467","https://openalex.org/W1823477348","https://openalex.org/W4289825098","https://openalex.org/W2488068909","https://openalex.org/W2390437968","https://openalex.org/W78688763","https://openalex.org/W2074731606","https://openalex.org/W2148494579","https://openalex.org/W2294096527"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
