{"id":"https://openalex.org/W4319592494","doi":"https://doi.org/10.1007/978-3-031-12382-5_122","title":"Impact of Internal Marketing Practices on Intention to Stay in Commercial Banks in Jordan","display_name":"Impact of Internal Marketing Practices on Intention to Stay in Commercial Banks in Jordan","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4319592494","doi":"https://doi.org/10.1007/978-3-031-12382-5_122"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-031-12382-5_122","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-12382-5_122","pdf_url":null,"source":{"id":"https://openalex.org/S2764461748","display_name":"Studies in computational intelligence","issn_l":"1860-949X","issn":["1860-949X","1860-9503"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Computational Intelligence","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5006464362","display_name":"Mohammad Issa Ghafel Alkhawaldeh","orcid":null},"institutions":[{"id":"https://openalex.org/I2799885969","display_name":"Water Authority of Jordan","ror":"https://ror.org/02rxdft45","country_code":"JO","type":"government","lineage":["https://openalex.org/I2799885969"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Mohammad Issa Ghafel Alkhawaldeh","raw_affiliation_strings":["Ministry of Local Administration, Amman, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ministry of Local Administration, Amman, Jordan","institution_ids":["https://openalex.org/I2799885969"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071766576","display_name":"Faraj Mazyed Faraj Aldaihani","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Faraj Mazyed Faraj Aldaihani","raw_affiliation_strings":["Kuwait Civil Aviation, Ishbiliyah Bloch 1, Street 122, Home 1, Al Farwaniyah, Kuwait"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kuwait Civil Aviation, Ishbiliyah Bloch 1, Street 122, Home 1, Al Farwaniyah, Kuwait","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5042099200","display_name":"Bahaa Addin Ali Al-Zyoud","orcid":null},"institutions":[{"id":"https://openalex.org/I31079310","display_name":"Al al-Bayt University","ror":"https://ror.org/028jh2126","country_code":"JO","type":"education","lineage":["https://openalex.org/I31079310"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Bahaa Addin Ali Al-Zyoud","raw_affiliation_strings":["Department of Business Administration, School of Business, Al al-Bayt University, P.O. Box 130040, Mafraq, 25113, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, School of Business, Al al-Bayt University, P.O. Box 130040, Mafraq, 25113, Jordan","institution_ids":["https://openalex.org/I31079310"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021666100","display_name":"Sulieman Ibraheem Shelash Al-Hawary","orcid":"https://orcid.org/0000-0001-6156-9063"},"institutions":[{"id":"https://openalex.org/I31079310","display_name":"Al al-Bayt University","ror":"https://ror.org/028jh2126","country_code":"JO","type":"education","lineage":["https://openalex.org/I31079310"]}],"countries":["JO"],"is_corresponding":true,"raw_author_name":"Sulieman Ibraheem Shelash Al-Hawary","raw_affiliation_strings":["Department of Business Administration, School of Business, Al al-Bayt University, P.O. Box 130040, Mafraq, 25113, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, School of Business, Al al-Bayt University, P.O. Box 130040, Mafraq, 25113, Jordan","institution_ids":["https://openalex.org/I31079310"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070655380","display_name":"Nancy Abdullah Shamaileh","orcid":null},"institutions":[{"id":"https://openalex.org/I31079310","display_name":"Al al-Bayt University","ror":"https://ror.org/028jh2126","country_code":"JO","type":"education","lineage":["https://openalex.org/I31079310"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Nancy Abdullah Shamaileh","raw_affiliation_strings":["Department of Business Administration, School of Business, Al al-Bayt University, P.O. Box 130040, Mafraq, 25113, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, School of Business, Al al-Bayt University, P.O. Box 130040, Mafraq, 25113, Jordan","institution_ids":["https://openalex.org/I31079310"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073468428","display_name":"Anber Abraheem Shlash Mohammad","orcid":"https://orcid.org/0000-0003-3513-3965"},"institutions":[{"id":"https://openalex.org/I36622005","display_name":"Petra University","ror":"https://ror.org/039d9es10","country_code":"JO","type":"education","lineage":["https://openalex.org/I36622005"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Anber Abraheem Shlash Mohammad","raw_affiliation_strings":["Marketing Department, Faculty of Administrative and Financial Sciences, Petra University, P.O. Box 961343, Amman, 11196, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Marketing Department, Faculty of Administrative and Financial Sciences, Petra University, P.O. Box 961343, Amman, 11196, Jordan","institution_ids":["https://openalex.org/I36622005"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050664628","display_name":"Muhammad Turki Alshurideh","orcid":"https://orcid.org/0000-0002-7336-381X"},"institutions":[{"id":"https://openalex.org/I114972647","display_name":"University of Jordan","ror":"https://ror.org/05k89ew48","country_code":"JO","type":"education","lineage":["https://openalex.org/I114972647"]},{"id":"https://openalex.org/I29891158","display_name":"University of Sharjah","ror":"https://ror.org/00engpz63","country_code":"AE","type":"education","lineage":["https://openalex.org/I29891158"]}],"countries":["AE","JO"],"is_corresponding":false,"raw_author_name":"Muhammad Turki Alshurideh","raw_affiliation_strings":["Department of Management, College of Business, University of Sharjah, 27272, Sharjah, United Arab Emirates","Department of Marketing, School of Business, The University of Jordan, Amman, 11942, Jordan","Dept of Mngmnt, Cllg of Busness Admin, University of Sharjah, Sharjah, United Arab Emirates"],"raw_orcid":"https://orcid.org/0000-0002-7336-381X","affiliations":[{"raw_affiliation_string":"Department of Management, College of Business, University of Sharjah, 27272, Sharjah, United Arab Emirates","institution_ids":["https://openalex.org/I29891158"]},{"raw_affiliation_string":"Department of Marketing, School of Business, The University of Jordan, Amman, 11942, Jordan","institution_ids":["https://openalex.org/I114972647"]},{"raw_affiliation_string":"Dept of Mngmnt, Cllg of Busness Admin, University of Sharjah, Sharjah, United Arab Emirates","institution_ids":["https://openalex.org/I29891158"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036255412","display_name":"Omar Atallah Ali Al-Adamat","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Omar Atallah Ali Al-Adamat","raw_affiliation_strings":["Ministry of Education, Amman, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ministry of Education, Amman, Jordan","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5021666100"],"corresponding_institution_ids":["https://openalex.org/I31079310"],"apc_list":null,"apc_paid":null,"fwci":8.9785,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.98157385,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"2231","last_page":"2247"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13560","display_name":"Socioeconomic Development in MENA","score":0.9855999946594238,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14356","display_name":"Organizational Leadership and Management Strategies","score":0.9847999811172485,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.6665294170379639},{"id":"https://openalex.org/keywords/ibm","display_name":"IBM","score":0.6419098377227783},{"id":"https://openalex.org/keywords/incentive","display_name":"Incentive","score":0.6281715631484985},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5727381706237793},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.5660918354988098},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.5461692214012146},{"id":"https://openalex.org/keywords/empowerment","display_name":"Empowerment","score":0.5410597920417786},{"id":"https://openalex.org/keywords/internal-marketing","display_name":"Internal marketing","score":0.496507465839386},{"id":"https://openalex.org/keywords/test","display_name":"Test (biology)","score":0.4779515266418457},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.10096636414527893},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.08125871419906616},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.0748671293258667}],"concepts":[{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6665294170379639},{"id":"https://openalex.org/C70388272","wikidata":"https://www.wikidata.org/wiki/Q5968558","display_name":"IBM","level":2,"score":0.6419098377227783},{"id":"https://openalex.org/C29122968","wikidata":"https://www.wikidata.org/wiki/Q1414816","display_name":"Incentive","level":2,"score":0.6281715631484985},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5727381706237793},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5660918354988098},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.5461692214012146},{"id":"https://openalex.org/C20555606","wikidata":"https://www.wikidata.org/wiki/Q868575","display_name":"Empowerment","level":2,"score":0.5410597920417786},{"id":"https://openalex.org/C2992103800","wikidata":"https://www.wikidata.org/wiki/Q792530","display_name":"Internal marketing","level":2,"score":0.496507465839386},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.4779515266418457},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.10096636414527893},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.08125871419906616},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0748671293258667},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.0},{"id":"https://openalex.org/C171250308","wikidata":"https://www.wikidata.org/wiki/Q11468","display_name":"Nanotechnology","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-031-12382-5_122","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-12382-5_122","pdf_url":null,"source":{"id":"https://openalex.org/S2764461748","display_name":"Studies in computational intelligence","issn_l":"1860-949X","issn":["1860-949X","1860-9503"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Computational Intelligence","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.5099999904632568}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":69,"referenced_works":["https://openalex.org/W66472518","https://openalex.org/W1920314384","https://openalex.org/W2023330208","https://openalex.org/W2027118968","https://openalex.org/W2029121492","https://openalex.org/W2040699351","https://openalex.org/W2089710075","https://openalex.org/W2147371011","https://openalex.org/W2158943823","https://openalex.org/W2184155890","https://openalex.org/W2282160600","https://openalex.org/W2309063180","https://openalex.org/W2372130368","https://openalex.org/W2495459162","https://openalex.org/W2531711931","https://openalex.org/W2586598382","https://openalex.org/W2595461253","https://openalex.org/W2604794162","https://openalex.org/W2606266601","https://openalex.org/W2607216795","https://openalex.org/W2610463459","https://openalex.org/W2618380345","https://openalex.org/W2618974969","https://openalex.org/W2619292880","https://openalex.org/W2765546205","https://openalex.org/W2803942384","https://openalex.org/W2921173158","https://openalex.org/W2975533916","https://openalex.org/W2992359154","https://openalex.org/W3024507329","https://openalex.org/W3038433492","https://openalex.org/W3046499057","https://openalex.org/W3082673182","https://openalex.org/W3084813718","https://openalex.org/W3087866815","https://openalex.org/W3091797609","https://openalex.org/W3091859665","https://openalex.org/W3091923302","https://openalex.org/W3092085108","https://openalex.org/W3092235023","https://openalex.org/W3092302467","https://openalex.org/W3092539250","https://openalex.org/W3133556159","https://openalex.org/W3140005560","https://openalex.org/W3147503010","https://openalex.org/W3149409807","https://openalex.org/W3151284828","https://openalex.org/W3169848159","https://openalex.org/W3172231298","https://openalex.org/W3182685537","https://openalex.org/W3208378559","https://openalex.org/W3212860276","https://openalex.org/W4206904520","https://openalex.org/W4206929493","https://openalex.org/W4206942466","https://openalex.org/W4206983345","https://openalex.org/W4207020228","https://openalex.org/W4210413471","https://openalex.org/W4210757069","https://openalex.org/W4210771093","https://openalex.org/W4213203962","https://openalex.org/W4231824780","https://openalex.org/W4232843250","https://openalex.org/W4239059848","https://openalex.org/W4247825513","https://openalex.org/W4250018797","https://openalex.org/W4256671596","https://openalex.org/W4288076309","https://openalex.org/W4317788081"],"related_works":["https://openalex.org/W3126131865","https://openalex.org/W4253186488","https://openalex.org/W2044344400","https://openalex.org/W1996938127","https://openalex.org/W2083611981","https://openalex.org/W2072507639","https://openalex.org/W4231814374","https://openalex.org/W2155964760","https://openalex.org/W2043380045","https://openalex.org/W2099557065"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":16}],"updated_date":"2026-06-13T06:13:01.061226","created_date":"2025-10-10T00:00:00"}
