{"id":"https://openalex.org/W4285060639","doi":"https://doi.org/10.1007/978-3-031-05581-2_30","title":"Tech Mentors, Warm Experts and Digital Care Work: Pandemic Lessons from a Remote Digital Literacy Training Program for Older Adults","display_name":"Tech Mentors, Warm Experts and Digital Care Work: Pandemic Lessons from a Remote Digital Literacy Training Program for Older Adults","publication_year":2022,"publication_date":"2022-01-01","ids":{"openalex":"https://openalex.org/W4285060639","doi":"https://doi.org/10.1007/978-3-031-05581-2_30"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-031-05581-2_30","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-05581-2_30","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048773857","display_name":"Kim Sawchuk","orcid":"https://orcid.org/0000-0002-1108-4153"},"institutions":[{"id":"https://openalex.org/I60158472","display_name":"Concordia University","ror":"https://ror.org/0420zvk78","country_code":"CA","type":"education","lineage":["https://openalex.org/I60158472"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Kim Sawchuk","raw_affiliation_strings":["Communication Studies, Concordia University, Montreal, QC, H2S 3J1, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Communication Studies, Concordia University, Montreal, QC, H2S 3J1, Canada","institution_ids":["https://openalex.org/I60158472"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5091307979","display_name":"Constance Lafontaine","orcid":null},"institutions":[{"id":"https://openalex.org/I60158472","display_name":"Concordia University","ror":"https://ror.org/0420zvk78","country_code":"CA","type":"education","lineage":["https://openalex.org/I60158472"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Constance Lafontaine","raw_affiliation_strings":["Communication Studies, Concordia University, Montreal, QC, H2S 3J1, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Communication Studies, Concordia University, Montreal, QC, H2S 3J1, Canada","institution_ids":["https://openalex.org/I60158472"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I60158472"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":5.9502,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.9646717,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"411","last_page":"431"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9672999978065491,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9634000062942505,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.6240266561508179},{"id":"https://openalex.org/keywords/digital-literacy","display_name":"Digital literacy","score":0.5764660835266113},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.5637429356575012},{"id":"https://openalex.org/keywords/training","display_name":"Training (meteorology)","score":0.45669063925743103},{"id":"https://openalex.org/keywords/medical-education","display_name":"Medical education","score":0.4107985198497772},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3857996463775635},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.3677903413772583},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1845478117465973},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.17262059450149536},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.11275485157966614}],"concepts":[{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.6240266561508179},{"id":"https://openalex.org/C2777646416","wikidata":"https://www.wikidata.org/wiki/Q242069","display_name":"Digital literacy","level":2,"score":0.5764660835266113},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.5637429356575012},{"id":"https://openalex.org/C2777211547","wikidata":"https://www.wikidata.org/wiki/Q17141490","display_name":"Training (meteorology)","level":2,"score":0.45669063925743103},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.4107985198497772},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3857996463775635},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.3677903413772583},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1845478117465973},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.17262059450149536},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.11275485157966614},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C153294291","wikidata":"https://www.wikidata.org/wiki/Q25261","display_name":"Meteorology","level":1,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-031-05581-2_30","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-05581-2_30","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.7799999713897705,"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W60018990","https://openalex.org/W192648611","https://openalex.org/W254316636","https://openalex.org/W1832614214","https://openalex.org/W1977502637","https://openalex.org/W2003667892","https://openalex.org/W2071162947","https://openalex.org/W2130914794","https://openalex.org/W2149078706","https://openalex.org/W2164421707","https://openalex.org/W2172190870","https://openalex.org/W2253474860","https://openalex.org/W2327916648","https://openalex.org/W2607155039","https://openalex.org/W2618164195","https://openalex.org/W2738454087","https://openalex.org/W2760862211","https://openalex.org/W2902545585","https://openalex.org/W2911291738","https://openalex.org/W3022939740","https://openalex.org/W3024340705","https://openalex.org/W3025911672","https://openalex.org/W3028266461","https://openalex.org/W3032940444","https://openalex.org/W3037539267","https://openalex.org/W3043638772","https://openalex.org/W3048794938","https://openalex.org/W3094066104","https://openalex.org/W3106274650","https://openalex.org/W3123752455","https://openalex.org/W3145534733","https://openalex.org/W3153016087","https://openalex.org/W3158004789","https://openalex.org/W3177723591","https://openalex.org/W4239588705","https://openalex.org/W4241740907"],"related_works":["https://openalex.org/W230091440","https://openalex.org/W2233261550","https://openalex.org/W4205698903","https://openalex.org/W4400613637","https://openalex.org/W4294968941","https://openalex.org/W2810751659","https://openalex.org/W258997015","https://openalex.org/W4283819461","https://openalex.org/W4390279739","https://openalex.org/W3046517191"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-10T00:00:00"}