{"id":"https://openalex.org/W3198480868","doi":"https://doi.org/10.1007/978-3-030-85469-0_19","title":"From Symbolic RPA to Intelligent RPA: Challenges for Developing and Operating Intelligent Software Robots","display_name":"From Symbolic RPA to Intelligent RPA: Challenges for Developing and Operating Intelligent Software Robots","publication_year":2021,"publication_date":"2021-01-01","ids":{"openalex":"https://openalex.org/W3198480868","doi":"https://doi.org/10.1007/978-3-030-85469-0_19","mag":"3198480868"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-85469-0_19","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-85469-0_19","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://dspace.library.uu.nl/handle/1874/415061","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030403062","display_name":"Lukas-Valentin Herm","orcid":"https://orcid.org/0000-0002-0101-5429"},"institutions":[{"id":"https://openalex.org/I25974101","display_name":"University of W\u00fcrzburg","ror":"https://ror.org/00fbnyb24","country_code":"DE","type":"education","lineage":["https://openalex.org/I25974101"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Lukas-Valentin Herm","raw_affiliation_strings":["Julius-Maximilians-Universit\u00e4t, W\u00fcrzburg, Germany"],"affiliations":[{"raw_affiliation_string":"Julius-Maximilians-Universit\u00e4t, W\u00fcrzburg, Germany","institution_ids":["https://openalex.org/I25974101"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048865769","display_name":"Christian Janiesch","orcid":"https://orcid.org/0000-0002-8050-123X"},"institutions":[{"id":"https://openalex.org/I202671389","display_name":"University of Applied Sciences Landshut","ror":"https://ror.org/056z5bx32","country_code":"DE","type":"education","lineage":["https://openalex.org/I202671389"]},{"id":"https://openalex.org/I25974101","display_name":"University of W\u00fcrzburg","ror":"https://ror.org/00fbnyb24","country_code":"DE","type":"education","lineage":["https://openalex.org/I25974101"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Christian Janiesch","raw_affiliation_strings":["HAW Landshut, Landshut, Germany","Julius-Maximilians-Universit\u00e4t, W\u00fcrzburg, Germany"],"affiliations":[{"raw_affiliation_string":"HAW Landshut, Landshut, Germany","institution_ids":["https://openalex.org/I202671389"]},{"raw_affiliation_string":"Julius-Maximilians-Universit\u00e4t, W\u00fcrzburg, Germany","institution_ids":["https://openalex.org/I25974101"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086052987","display_name":"Hajo A. Reijers","orcid":"https://orcid.org/0000-0001-9634-5852"},"institutions":[{"id":"https://openalex.org/I193662353","display_name":"Utrecht University","ror":"https://ror.org/04pp8hn57","country_code":"NL","type":"education","lineage":["https://openalex.org/I193662353"]},{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Hajo A. Reijers","raw_affiliation_strings":["Eindhoven University of Technology, Eindhoven, The Netherlands","Utrecht University, Utrecht, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]},{"raw_affiliation_string":"Utrecht University, Utrecht, The Netherlands","institution_ids":["https://openalex.org/I193662353"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054923546","display_name":"Franz Seubert","orcid":null},"institutions":[{"id":"https://openalex.org/I25974101","display_name":"University of W\u00fcrzburg","ror":"https://ror.org/00fbnyb24","country_code":"DE","type":"education","lineage":["https://openalex.org/I25974101"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Franz Seubert","raw_affiliation_strings":["Julius-Maximilians-Universit\u00e4t, W\u00fcrzburg, Germany"],"affiliations":[{"raw_affiliation_string":"Julius-Maximilians-Universit\u00e4t, W\u00fcrzburg, Germany","institution_ids":["https://openalex.org/I25974101"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5030403062"],"corresponding_institution_ids":["https://openalex.org/I25974101"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":15.0699,"has_fulltext":false,"cited_by_count":27,"citation_normalized_percentile":{"value":0.99587629,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"289","last_page":"305"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13287","display_name":"Robotic Process Automation Applications","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13287","display_name":"Robotic Process Automation Applications","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.979200005531311,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9621000289916992,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.816999614238739},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.7232023477554321},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.6558616161346436},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6396650671958923},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.5523501038551331},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.5221462845802307},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4862717390060425},{"id":"https://openalex.org/keywords/intelligent-agent","display_name":"Intelligent agent","score":0.48020467162132263},{"id":"https://openalex.org/keywords/software-agent","display_name":"Software agent","score":0.46467500925064087},{"id":"https://openalex.org/keywords/intelligent-decision-support-system","display_name":"Intelligent decision support system","score":0.43766412138938904},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.42323824763298035},{"id":"https://openalex.org/keywords/robotics","display_name":"Robotics","score":0.4117445647716522},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.09288603067398071}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.816999614238739},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.7232023477554321},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.6558616161346436},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6396650671958923},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5523501038551331},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.5221462845802307},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4862717390060425},{"id":"https://openalex.org/C74072328","wikidata":"https://www.wikidata.org/wiki/Q1142726","display_name":"Intelligent agent","level":2,"score":0.48020467162132263},{"id":"https://openalex.org/C5894958","wikidata":"https://www.wikidata.org/wiki/Q2297769","display_name":"Software agent","level":2,"score":0.46467500925064087},{"id":"https://openalex.org/C56397880","wikidata":"https://www.wikidata.org/wiki/Q6044094","display_name":"Intelligent decision support system","level":2,"score":0.43766412138938904},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.42323824763298035},{"id":"https://openalex.org/C34413123","wikidata":"https://www.wikidata.org/wiki/Q170978","display_name":"Robotics","level":3,"score":0.4117445647716522},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.09288603067398071},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-3-030-85469-0_19","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-85469-0_19","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:pure.tue.nl:openaire_cris_publications/54e71a71-0773-4526-90b1-878833b05789","is_oa":false,"landing_page_url":"https://research.tue.nl/en/publications/54e71a71-0773-4526-90b1-878833b05789","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Herm, L V, Janiesch, C, Reijers, H A & Seubert, F 2021, From Symbolic RPA to Intelligent RPA : Challenges for Developing and Operating Intelligent Software Robots. in A Polyvyanyy, M T Wynn, A Van Looy & M Reichert (eds), Business Process Management : 19th International Conference, BPM 2021, Rome, Italy, September 06\u201310, 2021, Proceedings. Lecture Notes in Computer Science (LNCS), vol. 12875, Springer, Cham, pp. 289-305, 19th International Conference on Business Process Management, BPM 2021, Rome, Italy, 6/09/21. https://doi.org/10.1007/978-3-030-85469-0_19","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:uu:oai:dspace.library.uu.nl:1874/415061","is_oa":true,"landing_page_url":"https://dspace.library.uu.nl/handle/1874/415061","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Business Process Management, 12875(1), 289. Springer Cham","raw_type":"info:eu-repo/semantics/bookpart"}],"best_oa_location":{"id":"pmh:uu:oai:dspace.library.uu.nl:1874/415061","is_oa":true,"landing_page_url":"https://dspace.library.uu.nl/handle/1874/415061","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Business Process Management, 12875(1), 289. Springer Cham","raw_type":"info:eu-repo/semantics/bookpart"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.7200000286102295,"display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":34,"referenced_works":["https://openalex.org/W1188413835","https://openalex.org/W2099419573","https://openalex.org/W2119746191","https://openalex.org/W2395185644","https://openalex.org/W2734754564","https://openalex.org/W2736585786","https://openalex.org/W2768374609","https://openalex.org/W2804154565","https://openalex.org/W2891503716","https://openalex.org/W2898885886","https://openalex.org/W2942512451","https://openalex.org/W2963095307","https://openalex.org/W2977780891","https://openalex.org/W2996441822","https://openalex.org/W2997720198","https://openalex.org/W3011790948","https://openalex.org/W3026687564","https://openalex.org/W3032402309","https://openalex.org/W3043249783","https://openalex.org/W3083005250","https://openalex.org/W3083322464","https://openalex.org/W3083528617","https://openalex.org/W3089462449","https://openalex.org/W3098281022","https://openalex.org/W3098772125","https://openalex.org/W3110496257","https://openalex.org/W3118496513","https://openalex.org/W3122936359","https://openalex.org/W3153990350","https://openalex.org/W3155739706","https://openalex.org/W3166423547","https://openalex.org/W4206283282","https://openalex.org/W4237336108","https://openalex.org/W4252364265"],"related_works":["https://openalex.org/W2992534160","https://openalex.org/W1595058678","https://openalex.org/W3022812046","https://openalex.org/W2745830841","https://openalex.org/W2390763783","https://openalex.org/W2577231901","https://openalex.org/W2375005546","https://openalex.org/W81543150","https://openalex.org/W2970141834","https://openalex.org/W3214857744"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":8},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":2}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}