{"id":"https://openalex.org/W3167625425","doi":"https://doi.org/10.1007/978-3-030-79186-5_5","title":"Towards a Content-Based Process Mining Approach in Personal Services","display_name":"Towards a Content-Based Process Mining Approach in Personal Services","publication_year":2021,"publication_date":"2021-01-01","ids":{"openalex":"https://openalex.org/W3167625425","doi":"https://doi.org/10.1007/978-3-030-79186-5_5","mag":"3167625425"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-79186-5_5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-79186-5_5","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5049050840","display_name":"Felix Holz","orcid":"https://orcid.org/0000-0002-4629-6367"},"institutions":[{"id":"https://openalex.org/I4665924","display_name":"University of Rostock","ror":"https://ror.org/03zdwsf69","country_code":"DE","type":"education","lineage":["https://openalex.org/I4665924"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Felix Holz","raw_affiliation_strings":["University of Rostock, Albert-Einstein-Stra\u00dfe 22, 18051, Rostock, Germany"],"raw_orcid":"https://orcid.org/0000-0002-4629-6367","affiliations":[{"raw_affiliation_string":"University of Rostock, Albert-Einstein-Stra\u00dfe 22, 18051, Rostock, Germany","institution_ids":["https://openalex.org/I4665924"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074958675","display_name":"Birger Lantow","orcid":"https://orcid.org/0000-0003-0800-7939"},"institutions":[{"id":"https://openalex.org/I4665924","display_name":"University of Rostock","ror":"https://ror.org/03zdwsf69","country_code":"DE","type":"education","lineage":["https://openalex.org/I4665924"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Birger Lantow","raw_affiliation_strings":["University of Rostock, Albert-Einstein-Stra\u00dfe 22, 18051, Rostock, Germany"],"raw_orcid":"https://orcid.org/0000-0003-0800-7939","affiliations":[{"raw_affiliation_string":"University of Rostock, Albert-Einstein-Stra\u00dfe 22, 18051, Rostock, Germany","institution_ids":["https://openalex.org/I4665924"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022163121","display_name":"Michael Fellmann","orcid":"https://orcid.org/0000-0003-0593-4956"},"institutions":[{"id":"https://openalex.org/I4665924","display_name":"University of Rostock","ror":"https://ror.org/03zdwsf69","country_code":"DE","type":"education","lineage":["https://openalex.org/I4665924"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Michael Fellmann","raw_affiliation_strings":["University of Rostock, Albert-Einstein-Stra\u00dfe 22, 18051, Rostock, Germany"],"raw_orcid":"https://orcid.org/0000-0003-0593-4956","affiliations":[{"raw_affiliation_string":"University of Rostock, Albert-Einstein-Stra\u00dfe 22, 18051, Rostock, Germany","institution_ids":["https://openalex.org/I4665924"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5049050840"],"corresponding_institution_ids":["https://openalex.org/I4665924"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"62","last_page":"77"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7390918731689453},{"id":"https://openalex.org/keywords/process-mining","display_name":"Process mining","score":0.6514187455177307},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.638200044631958},{"id":"https://openalex.org/keywords/latent-dirichlet-allocation","display_name":"Latent Dirichlet allocation","score":0.5821985602378845},{"id":"https://openalex.org/keywords/correctness","display_name":"Correctness","score":0.570617139339447},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.5053814053535461},{"id":"https://openalex.org/keywords/leverage","display_name":"Leverage (statistics)","score":0.487810879945755},{"id":"https://openalex.org/keywords/process-modeling","display_name":"Process modeling","score":0.4626311957836151},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.45305174589157104},{"id":"https://openalex.org/keywords/topic-model","display_name":"Topic model","score":0.4470413327217102},{"id":"https://openalex.org/keywords/documentation","display_name":"Documentation","score":0.44089895486831665},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4279317259788513},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.38922545313835144},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.29642489552497864},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.23211652040481567},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.23148220777511597},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.22763246297836304},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.15135931968688965},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1408092975616455}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7390918731689453},{"id":"https://openalex.org/C124670913","wikidata":"https://www.wikidata.org/wiki/Q2608526","display_name":"Process mining","level":5,"score":0.6514187455177307},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.638200044631958},{"id":"https://openalex.org/C500882744","wikidata":"https://www.wikidata.org/wiki/Q269236","display_name":"Latent Dirichlet allocation","level":3,"score":0.5821985602378845},{"id":"https://openalex.org/C55439883","wikidata":"https://www.wikidata.org/wiki/Q360812","display_name":"Correctness","level":2,"score":0.570617139339447},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.5053814053535461},{"id":"https://openalex.org/C153083717","wikidata":"https://www.wikidata.org/wiki/Q6535263","display_name":"Leverage (statistics)","level":2,"score":0.487810879945755},{"id":"https://openalex.org/C76956256","wikidata":"https://www.wikidata.org/wiki/Q27610560","display_name":"Process modeling","level":3,"score":0.4626311957836151},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.45305174589157104},{"id":"https://openalex.org/C171686336","wikidata":"https://www.wikidata.org/wiki/Q3532085","display_name":"Topic model","level":2,"score":0.4470413327217102},{"id":"https://openalex.org/C56666940","wikidata":"https://www.wikidata.org/wiki/Q788790","display_name":"Documentation","level":2,"score":0.44089895486831665},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4279317259788513},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.38922545313835144},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.29642489552497864},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.23211652040481567},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.23148220777511597},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.22763246297836304},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.15135931968688965},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1408092975616455},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-030-79186-5_5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-79186-5_5","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.5400000214576721}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W1491105799","https://openalex.org/W1565132002","https://openalex.org/W1718143478","https://openalex.org/W1880262756","https://openalex.org/W1932109850","https://openalex.org/W1969486090","https://openalex.org/W2098062695","https://openalex.org/W2101238481","https://openalex.org/W2114535528","https://openalex.org/W2115796408","https://openalex.org/W2142325887","https://openalex.org/W2174706414","https://openalex.org/W2295295991","https://openalex.org/W2329180111","https://openalex.org/W2468625138","https://openalex.org/W2760420118","https://openalex.org/W2994903688","https://openalex.org/W3037800757","https://openalex.org/W4244134295"],"related_works":["https://openalex.org/W2769501189","https://openalex.org/W4315588616","https://openalex.org/W4312773271","https://openalex.org/W2888805565","https://openalex.org/W2962686197","https://openalex.org/W2207653751","https://openalex.org/W3005513013","https://openalex.org/W2611137333","https://openalex.org/W4291700620","https://openalex.org/W4317422773"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}