{"id":"https://openalex.org/W3186484902","doi":"https://doi.org/10.1007/978-3-030-78635-9_37","title":"A Study to Explore Behavioral Dynamics and Expectations of the Elderly People from Last Mile Delivery Services","display_name":"A Study to Explore Behavioral Dynamics and Expectations of the Elderly People from Last Mile Delivery Services","publication_year":2021,"publication_date":"2021-01-01","ids":{"openalex":"https://openalex.org/W3186484902","doi":"https://doi.org/10.1007/978-3-030-78635-9_37","mag":"3186484902"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-78635-9_37","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-78635-9_37","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017349511","display_name":"Sundar R. Krishnamurthy","orcid":"https://orcid.org/0000-0003-1336-6290"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Sundar Krishnamurthy","raw_affiliation_strings":["KPIT Technologies Ltd., Bangalore, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KPIT Technologies Ltd., Bangalore, India","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5083006113","display_name":"Sumeetha Suppiah","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sumeetha Suppiah","raw_affiliation_strings":["KPIT Technologies Ltd., Bangalore, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KPIT Technologies Ltd., Bangalore, India","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5017349511"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.988,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.75102439,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"273","last_page":"281"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13729","display_name":"Korean Urban and Social Studies","score":0.9531999826431274,"subfield":{"id":"https://openalex.org/subfields/2308","display_name":"Management, Monitoring, Policy and Law"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13729","display_name":"Korean Urban and Social Studies","score":0.9531999826431274,"subfield":{"id":"https://openalex.org/subfields/2308","display_name":"Management, Monitoring, Policy and Law"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14233","display_name":"Diverse Topics in Contemporary Research","score":0.9294999837875366,"subfield":{"id":"https://openalex.org/subfields/3316","display_name":"Cultural Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/last-mile","display_name":"Last mile (transportation)","score":0.5767428874969482},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.5636448860168457},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.5541926622390747},{"id":"https://openalex.org/keywords/limiting","display_name":"Limiting","score":0.5183754563331604},{"id":"https://openalex.org/keywords/mile","display_name":"Mile","score":0.4851751923561096},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.47839272022247314},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4507637917995453},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.42602285742759705},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.4123055338859558},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3168379068374634},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.2895510196685791},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2487337291240692},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.22083497047424316},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.21208667755126953},{"id":"https://openalex.org/keywords/environmental-health","display_name":"Environmental health","score":0.12416577339172363}],"concepts":[{"id":"https://openalex.org/C45440154","wikidata":"https://www.wikidata.org/wiki/Q6494801","display_name":"Last mile (transportation)","level":3,"score":0.5767428874969482},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.5636448860168457},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.5541926622390747},{"id":"https://openalex.org/C188198153","wikidata":"https://www.wikidata.org/wiki/Q1613840","display_name":"Limiting","level":2,"score":0.5183754563331604},{"id":"https://openalex.org/C186379835","wikidata":"https://www.wikidata.org/wiki/Q253276","display_name":"Mile","level":2,"score":0.4851751923561096},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.47839272022247314},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4507637917995453},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.42602285742759705},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.4123055338859558},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3168379068374634},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.2895510196685791},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2487337291240692},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22083497047424316},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.21208667755126953},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.12416577339172363},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C13280743","wikidata":"https://www.wikidata.org/wiki/Q131089","display_name":"Geodesy","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-030-78635-9_37","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-78635-9_37","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4224920455","https://openalex.org/W2974961843","https://openalex.org/W4387715617","https://openalex.org/W3119540162","https://openalex.org/W3080680401","https://openalex.org/W2736109931","https://openalex.org/W2525242198","https://openalex.org/W2075280196","https://openalex.org/W4387147337","https://openalex.org/W2263936574"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2021,"cited_by_count":1}],"updated_date":"2026-08-04T08:18:43.703281","created_date":"2025-10-10T00:00:00"}