{"id":"https://openalex.org/W3120254219","doi":"https://doi.org/10.1007/978-3-030-66834-1_1","title":"Gravitation of Blockchain in Shared Services: The Next Phase of Service Delivery Strategy","display_name":"Gravitation of Blockchain in Shared Services: The Next Phase of Service Delivery Strategy","publication_year":2020,"publication_date":"2020-01-01","ids":{"openalex":"https://openalex.org/W3120254219","doi":"https://doi.org/10.1007/978-3-030-66834-1_1","mag":"3120254219"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-66834-1_1","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-66834-1_1","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://research.utwente.nl/en/publications/d0407574-ccf7-43f2-a79d-42854db1e09c","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5040377914","display_name":"Vipin K. Suri","orcid":null},"institutions":[{"id":"https://openalex.org/I4210153423","display_name":"Shared Services Canada","ror":"https://ror.org/04vp1gh45","country_code":"CA","type":"government","lineage":["https://openalex.org/I4210153423"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Vipin K. Suri","raw_affiliation_strings":["Shared Services International Inc, Mississauga, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Shared Services International Inc, Mississauga, Canada","institution_ids":["https://openalex.org/I4210153423"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5029083473","display_name":"Marianne D. Elia","orcid":null},"institutions":[{"id":"https://openalex.org/I4210153423","display_name":"Shared Services Canada","ror":"https://ror.org/04vp1gh45","country_code":"CA","type":"government","lineage":["https://openalex.org/I4210153423"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Marianne D. Elia","raw_affiliation_strings":["Shared Services International Inc, Mississauga, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Shared Services International Inc, Mississauga, Canada","institution_ids":["https://openalex.org/I4210153423"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5039455135","display_name":"Jos van Hillegersberg","orcid":"https://orcid.org/0000-0002-3042-1450"},"institutions":[{"id":"https://openalex.org/I94624287","display_name":"University of Twente","ror":"https://ror.org/006hf6230","country_code":"NL","type":"education","lineage":["https://openalex.org/I94624287"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Jos van Hillegersberg","raw_affiliation_strings":["Faculty of Behavioral, Management and Social Sciences, Industrial Engineering and Business Information Systems, University of Twente, P.O. Box 217, 7500 AE, Enschede, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Behavioral, Management and Social Sciences, Industrial Engineering and Business Information Systems, University of Twente, P.O. Box 217, 7500 AE, Enschede, The Netherlands","institution_ids":["https://openalex.org/I94624287"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5039455135"],"corresponding_institution_ids":["https://openalex.org/I94624287"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"16"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9435999989509583,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/blockchain","display_name":"Blockchain","score":0.9352893233299255},{"id":"https://openalex.org/keywords/ledger","display_name":"Ledger","score":0.6644667387008667},{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.5993642210960388},{"id":"https://openalex.org/keywords/traceability","display_name":"Traceability","score":0.5569924116134644},{"id":"https://openalex.org/keywords/distributed-ledger","display_name":"Distributed ledger","score":0.52437424659729},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.5021021366119385},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.46014153957366943},{"id":"https://openalex.org/keywords/asset","display_name":"Asset (computer security)","score":0.45624035596847534},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4454522728919983},{"id":"https://openalex.org/keywords/financial-services","display_name":"Financial services","score":0.43430688977241516},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.4115387797355652},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.40463197231292725},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.36521321535110474},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.2712613344192505},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.1740342080593109},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.13547393679618835}],"concepts":[{"id":"https://openalex.org/C2779687700","wikidata":"https://www.wikidata.org/wiki/Q20514253","display_name":"Blockchain","level":2,"score":0.9352893233299255},{"id":"https://openalex.org/C91302708","wikidata":"https://www.wikidata.org/wiki/Q2732056","display_name":"Ledger","level":2,"score":0.6644667387008667},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.5993642210960388},{"id":"https://openalex.org/C153876917","wikidata":"https://www.wikidata.org/wiki/Q899704","display_name":"Traceability","level":2,"score":0.5569924116134644},{"id":"https://openalex.org/C2777541363","wikidata":"https://www.wikidata.org/wiki/Q25110971","display_name":"Distributed ledger","level":3,"score":0.52437424659729},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.5021021366119385},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.46014153957366943},{"id":"https://openalex.org/C76178495","wikidata":"https://www.wikidata.org/wiki/Q4808784","display_name":"Asset (computer security)","level":2,"score":0.45624035596847534},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4454522728919983},{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.43430688977241516},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.4115387797355652},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.40463197231292725},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.36521321535110474},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.2712613344192505},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1740342080593109},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.13547393679618835},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.0},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-3-030-66834-1_1","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-66834-1_1","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},{"id":"pmh:oai:ris.utwente.nl:openaire/d0407574-ccf7-43f2-a79d-42854db1e09c","is_oa":true,"landing_page_url":"https://research.utwente.nl/en/publications/d0407574-ccf7-43f2-a79d-42854db1e09c","pdf_url":null,"source":{"id":"https://openalex.org/S4406922991","display_name":"University of Twente Research Information","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"pmh:oai:ris.utwente.nl:publications/d0407574-ccf7-43f2-a79d-42854db1e09c","is_oa":false,"landing_page_url":"http://www.scopus.com/inward/record.url?scp=85101348771&partnerID=8YFLogxK","pdf_url":null,"source":{"id":"https://openalex.org/S4406922991","display_name":"University of Twente Research Information","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":""}],"best_oa_location":{"id":"pmh:oai:ris.utwente.nl:openaire/d0407574-ccf7-43f2-a79d-42854db1e09c","is_oa":true,"landing_page_url":"https://research.utwente.nl/en/publications/d0407574-ccf7-43f2-a79d-42854db1e09c","pdf_url":null,"source":{"id":"https://openalex.org/S4406922991","display_name":"University of Twente Research Information","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4226088185","https://openalex.org/W3005980542","https://openalex.org/W2810405473","https://openalex.org/W2979776202","https://openalex.org/W2949445060","https://openalex.org/W4298013519","https://openalex.org/W2800938687","https://openalex.org/W3135632358","https://openalex.org/W3177205310","https://openalex.org/W4287703679"],"abstract_inverted_index":null,"counts_by_year":[{"year":2022,"cited_by_count":1}],"updated_date":"2026-07-19T07:52:34.831488","created_date":"2025-10-10T00:00:00"}