{"id":"https://openalex.org/W3091217150","doi":"https://doi.org/10.1007/978-3-030-58820-5_49","title":"Vulnerable Users and Public Transport Service: Analysis on Expected and Perceived Quality Data","display_name":"Vulnerable Users and Public Transport Service: Analysis on Expected and Perceived Quality Data","publication_year":2020,"publication_date":"2020-01-01","ids":{"openalex":"https://openalex.org/W3091217150","doi":"https://doi.org/10.1007/978-3-030-58820-5_49","mag":"3091217150"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-58820-5_49","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-58820-5_49","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/11584/297297","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5019929089","display_name":"Francesca Maltinti","orcid":"https://orcid.org/0000-0003-3444-5115"},"institutions":[{"id":"https://openalex.org/I172446870","display_name":"University of Cagliari","ror":"https://ror.org/003109y17","country_code":"IT","type":"education","lineage":["https://openalex.org/I172446870"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Francesca Maltinti","raw_affiliation_strings":["Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy"],"raw_orcid":"https://orcid.org/0000-0003-3444-5115","affiliations":[{"raw_affiliation_string":"Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy","institution_ids":["https://openalex.org/I172446870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006953573","display_name":"Nicoletta Rassu","orcid":"https://orcid.org/0000-0002-1834-7139"},"institutions":[{"id":"https://openalex.org/I172446870","display_name":"University of Cagliari","ror":"https://ror.org/003109y17","country_code":"IT","type":"education","lineage":["https://openalex.org/I172446870"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Nicoletta Rassu","raw_affiliation_strings":["Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy"],"raw_orcid":"https://orcid.org/0000-0002-1834-7139","affiliations":[{"raw_affiliation_string":"Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy","institution_ids":["https://openalex.org/I172446870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059790547","display_name":"Mauro Coni","orcid":"https://orcid.org/0000-0003-4907-0475"},"institutions":[{"id":"https://openalex.org/I172446870","display_name":"University of Cagliari","ror":"https://ror.org/003109y17","country_code":"IT","type":"education","lineage":["https://openalex.org/I172446870"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Mauro Coni","raw_affiliation_strings":["Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy"],"raw_orcid":"https://orcid.org/0000-0003-4907-0475","affiliations":[{"raw_affiliation_string":"Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy","institution_ids":["https://openalex.org/I172446870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088942464","display_name":"Chiara Garau","orcid":"https://orcid.org/0000-0002-6239-5402"},"institutions":[{"id":"https://openalex.org/I172446870","display_name":"University of Cagliari","ror":"https://ror.org/003109y17","country_code":"IT","type":"education","lineage":["https://openalex.org/I172446870"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Chiara Garau","raw_affiliation_strings":["Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy"],"raw_orcid":"https://orcid.org/0000-0002-6239-5402","affiliations":[{"raw_affiliation_string":"Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy","institution_ids":["https://openalex.org/I172446870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072044099","display_name":"Francesco Pinna","orcid":"https://orcid.org/0000-0001-7492-8918"},"institutions":[{"id":"https://openalex.org/I172446870","display_name":"University of Cagliari","ror":"https://ror.org/003109y17","country_code":"IT","type":"education","lineage":["https://openalex.org/I172446870"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Francesco Pinna","raw_affiliation_strings":["Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy"],"raw_orcid":"https://orcid.org/0000-0001-7492-8918","affiliations":[{"raw_affiliation_string":"Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy","institution_ids":["https://openalex.org/I172446870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015858303","display_name":"R. S. Devoto","orcid":"https://orcid.org/0000-0001-6764-3228"},"institutions":[{"id":"https://openalex.org/I172446870","display_name":"University of Cagliari","ror":"https://ror.org/003109y17","country_code":"IT","type":"education","lineage":["https://openalex.org/I172446870"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Roberto Devoto","raw_affiliation_strings":["Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy"],"raw_orcid":"https://orcid.org/0000-0001-6764-3228","affiliations":[{"raw_affiliation_string":"Department of Civil and Environmental Engineering and Architecture (DICAAR), University of Cagliari, Cagliari, Italy","institution_ids":["https://openalex.org/I172446870"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020774706","display_name":"Benedetto Barabino","orcid":"https://orcid.org/0000-0001-8356-2348"},"institutions":[{"id":"https://openalex.org/I79940851","display_name":"University of Brescia","ror":"https://ror.org/02q2d2610","country_code":"IT","type":"education","lineage":["https://openalex.org/I79940851"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Benedetto Barabino","raw_affiliation_strings":["Department of Civil, Environmental, Architectural Engineering and Mathematics (DICATAM), University of Brescia, Brescia, Italy"],"raw_orcid":"https://orcid.org/0000-0001-8356-2348","affiliations":[{"raw_affiliation_string":"Department of Civil, Environmental, Architectural Engineering and Mathematics (DICATAM), University of Brescia, Brescia, Italy","institution_ids":["https://openalex.org/I79940851"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5019929089"],"corresponding_institution_ids":["https://openalex.org/I172446870"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":15.9829,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.99022082,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"673","last_page":"689"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10298","display_name":"Urban Transport and Accessibility","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10298","display_name":"Urban Transport and Accessibility","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10698","display_name":"Transportation Planning and Optimization","score":0.9914000034332275,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11980","display_name":"Human Mobility and Location-Based Analysis","score":0.9904000163078308,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7894116044044495},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.6789453029632568},{"id":"https://openalex.org/keywords/public-transport","display_name":"Public transport","score":0.5838119983673096},{"id":"https://openalex.org/keywords/quality-of-service","display_name":"Quality of service","score":0.44750508666038513},{"id":"https://openalex.org/keywords/data-quality","display_name":"Data quality","score":0.4439351558685303},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.43699273467063904},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.418023020029068},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.3632817566394806},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.2625281810760498},{"id":"https://openalex.org/keywords/transport-engineering","display_name":"Transport engineering","score":0.23367220163345337},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.06527203321456909},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.06514424085617065},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.061303287744522095}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7894116044044495},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.6789453029632568},{"id":"https://openalex.org/C539828613","wikidata":"https://www.wikidata.org/wiki/Q178512","display_name":"Public transport","level":2,"score":0.5838119983673096},{"id":"https://openalex.org/C5119721","wikidata":"https://www.wikidata.org/wiki/Q220501","display_name":"Quality of service","level":2,"score":0.44750508666038513},{"id":"https://openalex.org/C24756922","wikidata":"https://www.wikidata.org/wiki/Q1757694","display_name":"Data quality","level":3,"score":0.4439351558685303},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.43699273467063904},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.418023020029068},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3632817566394806},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.2625281810760498},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.23367220163345337},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.06527203321456909},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.06514424085617065},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.061303287744522095},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-3-030-58820-5_49","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-58820-5_49","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:iris.unibs.it:11379/535137","is_oa":false,"landing_page_url":"http://hdl.handle.net/11379/535137","pdf_url":null,"source":{"id":"https://openalex.org/S4306400804","display_name":"Institutional Research Information System (Universit\u00e0 degli Studi di Brescia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I66752286","host_organization_name":"University of Milano-Bicocca","host_organization_lineage":["https://openalex.org/I66752286"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/bookPart"},{"id":"pmh:oai:iris.unica.it:11584/297297","is_oa":true,"landing_page_url":"http://hdl.handle.net/11584/297297","pdf_url":null,"source":{"id":"https://openalex.org/S4377196293","display_name":"UNICA IRIS Institutional Research Information System (University of Cagliari)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I172446870","host_organization_name":"University of Cagliari","host_organization_lineage":["https://openalex.org/I172446870"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferencePaper"}],"best_oa_location":{"id":"pmh:oai:iris.unica.it:11584/297297","is_oa":true,"landing_page_url":"http://hdl.handle.net/11584/297297","pdf_url":null,"source":{"id":"https://openalex.org/S4377196293","display_name":"UNICA IRIS Institutional Research Information System (University of Cagliari)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I172446870","host_organization_name":"University of Cagliari","host_organization_lineage":["https://openalex.org/I172446870"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferencePaper"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":35,"referenced_works":["https://openalex.org/W204859750","https://openalex.org/W561867230","https://openalex.org/W1683742771","https://openalex.org/W1689771227","https://openalex.org/W1965975586","https://openalex.org/W1977601147","https://openalex.org/W2012835689","https://openalex.org/W2026368098","https://openalex.org/W2060041770","https://openalex.org/W2078552701","https://openalex.org/W2081302604","https://openalex.org/W2083941593","https://openalex.org/W2085710766","https://openalex.org/W2088738496","https://openalex.org/W2107925131","https://openalex.org/W2116105171","https://openalex.org/W2126504987","https://openalex.org/W2133930948","https://openalex.org/W2135510157","https://openalex.org/W2136957040","https://openalex.org/W2171880468","https://openalex.org/W2184092544","https://openalex.org/W2553548346","https://openalex.org/W2623050431","https://openalex.org/W2809874728","https://openalex.org/W2887890295","https://openalex.org/W2900524164","https://openalex.org/W2922634468","https://openalex.org/W2951917809","https://openalex.org/W2989643998","https://openalex.org/W3005749450","https://openalex.org/W3011950450","https://openalex.org/W3035994932","https://openalex.org/W3042204811","https://openalex.org/W3121518240"],"related_works":["https://openalex.org/W2323516465","https://openalex.org/W3001427781","https://openalex.org/W4238615239","https://openalex.org/W2063960996","https://openalex.org/W2085045797","https://openalex.org/W2170179501","https://openalex.org/W1998565590","https://openalex.org/W2061423566","https://openalex.org/W2135735066","https://openalex.org/W1480110329"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":5}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}