{"id":"https://openalex.org/W3016263887","doi":"https://doi.org/10.1007/978-3-030-45439-5_55","title":"An Attention Model of Customer Expectation to Improve Review Helpfulness Prediction","display_name":"An Attention Model of Customer Expectation to Improve Review Helpfulness Prediction","publication_year":2020,"publication_date":"2020-01-01","ids":{"openalex":"https://openalex.org/W3016263887","doi":"https://doi.org/10.1007/978-3-030-45439-5_55","mag":"3016263887"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-45439-5_55","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-45439-5_55","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/7148225","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5062300107","display_name":"Xianshan Qu","orcid":"https://orcid.org/0000-0002-5802-7025"},"institutions":[{"id":"https://openalex.org/I155781252","display_name":"University of South Carolina","ror":"https://ror.org/02b6qw903","country_code":"US","type":"education","lineage":["https://openalex.org/I155781252"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Xianshan Qu","raw_affiliation_strings":["CSE Department, University of South Carolina, Columbia, SC, 29201, USA"],"affiliations":[{"raw_affiliation_string":"CSE Department, University of South Carolina, Columbia, SC, 29201, USA","institution_ids":["https://openalex.org/I155781252"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100761511","display_name":"Xiaopeng Li","orcid":"https://orcid.org/0000-0001-7686-0283"},"institutions":[{"id":"https://openalex.org/I155781252","display_name":"University of South Carolina","ror":"https://ror.org/02b6qw903","country_code":"US","type":"education","lineage":["https://openalex.org/I155781252"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Xiaopeng Li","raw_affiliation_strings":["CSE Department, University of South Carolina, Columbia, SC, 29201, USA"],"affiliations":[{"raw_affiliation_string":"CSE Department, University of South Carolina, Columbia, SC, 29201, USA","institution_ids":["https://openalex.org/I155781252"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059899524","display_name":"Csilla Farkas","orcid":"https://orcid.org/0000-0002-6848-1790"},"institutions":[{"id":"https://openalex.org/I155781252","display_name":"University of South Carolina","ror":"https://ror.org/02b6qw903","country_code":"US","type":"education","lineage":["https://openalex.org/I155781252"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Csilla Farkas","raw_affiliation_strings":["CSE Department, University of South Carolina, Columbia, SC, 29201, USA"],"affiliations":[{"raw_affiliation_string":"CSE Department, University of South Carolina, Columbia, SC, 29201, USA","institution_ids":["https://openalex.org/I155781252"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5112054359","display_name":"John R. Rose","orcid":"https://orcid.org/0000-0001-7600-7215"},"institutions":[{"id":"https://openalex.org/I155781252","display_name":"University of South Carolina","ror":"https://ror.org/02b6qw903","country_code":"US","type":"education","lineage":["https://openalex.org/I155781252"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"John Rose","raw_affiliation_strings":["CSE Department, University of South Carolina, Columbia, SC, 29201, USA"],"affiliations":[{"raw_affiliation_string":"CSE Department, University of South Carolina, Columbia, SC, 29201, USA","institution_ids":["https://openalex.org/I155781252"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5062300107"],"corresponding_institution_ids":["https://openalex.org/I155781252"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":1.3737,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.83213053,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"836","last_page":"851"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.9948999881744385,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/helpfulness","display_name":"Helpfulness","score":0.9707340002059937},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8515676856040955},{"id":"https://openalex.org/keywords/purchasing","display_name":"Purchasing","score":0.6411231160163879},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.62759929895401},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.6229049563407898},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.42874252796173096},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3484684228897095},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.346329927444458},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.10292401909828186}],"concepts":[{"id":"https://openalex.org/C2781265381","wikidata":"https://www.wikidata.org/wiki/Q5710255","display_name":"Helpfulness","level":2,"score":0.9707340002059937},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8515676856040955},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.6411231160163879},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.62759929895401},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6229049563407898},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.42874252796173096},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3484684228897095},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.346329927444458},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10292401909828186},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-030-45439-5_55","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-45439-5_55","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:pubmedcentral.nih.gov:7148225","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/7148225","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Advances in Information Retrieval","raw_type":"Text"}],"best_oa_location":{"id":"pmh:oai:pubmedcentral.nih.gov:7148225","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/7148225","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Advances in Information Retrieval","raw_type":"Text"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":35,"referenced_works":["https://openalex.org/W69239580","https://openalex.org/W1671770126","https://openalex.org/W1775434803","https://openalex.org/W1832693441","https://openalex.org/W1981276685","https://openalex.org/W2049434052","https://openalex.org/W2075964046","https://openalex.org/W2087294982","https://openalex.org/W2092282862","https://openalex.org/W2115613989","https://openalex.org/W2121392694","https://openalex.org/W2155182039","https://openalex.org/W2161686723","https://openalex.org/W2250539671","https://openalex.org/W2250790948","https://openalex.org/W2507974895","https://openalex.org/W2611726225","https://openalex.org/W2804582864","https://openalex.org/W2886409580","https://openalex.org/W2889117403","https://openalex.org/W2898342438","https://openalex.org/W2911594722","https://openalex.org/W2913356191","https://openalex.org/W2963012544","https://openalex.org/W2963467630","https://openalex.org/W2963921497","https://openalex.org/W2963949145","https://openalex.org/W2964284628","https://openalex.org/W3007189462","https://openalex.org/W3098649723","https://openalex.org/W3125672425","https://openalex.org/W3141714916","https://openalex.org/W4297971002","https://openalex.org/W6600020652","https://openalex.org/W6819112467"],"related_works":["https://openalex.org/W4313650933","https://openalex.org/W2605642833","https://openalex.org/W2068874688","https://openalex.org/W2382028496","https://openalex.org/W3207460402","https://openalex.org/W3112178369","https://openalex.org/W3003391463","https://openalex.org/W3094520207","https://openalex.org/W3094185001","https://openalex.org/W2806431135"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
