{"id":"https://openalex.org/W2997041896","doi":"https://doi.org/10.1007/978-3-030-37453-2_26","title":"Mining Personal Service Processes: The Social Perspective","display_name":"Mining Personal Service Processes: The Social Perspective","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2997041896","doi":"https://doi.org/10.1007/978-3-030-37453-2_26","mag":"2997041896"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-37453-2_26","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-37453-2_26","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074958675","display_name":"Birger Lantow","orcid":"https://orcid.org/0000-0003-0800-7939"},"institutions":[{"id":"https://openalex.org/I4665924","display_name":"University of Rostock","ror":"https://ror.org/03zdwsf69","country_code":"DE","type":"education","lineage":["https://openalex.org/I4665924"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Birger Lantow","raw_affiliation_strings":["University of Rostock, Albert-Einstein-Str. 22, 18059, Rostock, Germany"],"affiliations":[{"raw_affiliation_string":"University of Rostock, Albert-Einstein-Str. 22, 18059, Rostock, Germany","institution_ids":["https://openalex.org/I4665924"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080776977","display_name":"Julian Schmitt","orcid":null},"institutions":[{"id":"https://openalex.org/I4665924","display_name":"University of Rostock","ror":"https://ror.org/03zdwsf69","country_code":"DE","type":"education","lineage":["https://openalex.org/I4665924"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Julian Schmitt","raw_affiliation_strings":["University of Rostock, Albert-Einstein-Str. 22, 18059, Rostock, Germany"],"affiliations":[{"raw_affiliation_string":"University of Rostock, Albert-Einstein-Str. 22, 18059, Rostock, Germany","institution_ids":["https://openalex.org/I4665924"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020040820","display_name":"Fabienne Lambusch","orcid":"https://orcid.org/0000-0002-0303-1430"},"institutions":[{"id":"https://openalex.org/I4665924","display_name":"University of Rostock","ror":"https://ror.org/03zdwsf69","country_code":"DE","type":"education","lineage":["https://openalex.org/I4665924"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Fabienne Lambusch","raw_affiliation_strings":["University of Rostock, Albert-Einstein-Str. 22, 18059, Rostock, Germany"],"affiliations":[{"raw_affiliation_string":"University of Rostock, Albert-Einstein-Str. 22, 18059, Rostock, Germany","institution_ids":["https://openalex.org/I4665924"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5074958675"],"corresponding_institution_ids":["https://openalex.org/I4665924"],"apc_list":null,"apc_paid":null,"fwci":0.5774,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.71723329,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"317","last_page":"325"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.98580002784729,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.9715999960899353,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.6566258072853088},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4620937407016754},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3533388376235962},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.35052061080932617},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.30745548009872437},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2721431851387024},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.10339975357055664},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.0883718729019165}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.6566258072853088},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4620937407016754},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3533388376235962},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.35052061080932617},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.30745548009872437},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2721431851387024},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10339975357055664},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0883718729019165}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-030-37453-2_26","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-37453-2_26","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6700000166893005,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W20285967","https://openalex.org/W46102521","https://openalex.org/W321904136","https://openalex.org/W352380061","https://openalex.org/W608846655","https://openalex.org/W1880262756","https://openalex.org/W1932109850","https://openalex.org/W1978986669","https://openalex.org/W2012065791","https://openalex.org/W2091472504","https://openalex.org/W2098519062","https://openalex.org/W2101238481","https://openalex.org/W2108646579","https://openalex.org/W2115732803","https://openalex.org/W2122454446","https://openalex.org/W2132737906","https://openalex.org/W2143388550","https://openalex.org/W2157671835","https://openalex.org/W2167985173","https://openalex.org/W2177612182","https://openalex.org/W2250640910","https://openalex.org/W2329180111","https://openalex.org/W2578676734","https://openalex.org/W2590534917","https://openalex.org/W2755501729","https://openalex.org/W2884968610","https://openalex.org/W2886935755","https://openalex.org/W2905025352","https://openalex.org/W4211186029"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2149537132","https://openalex.org/W2018871932","https://openalex.org/W641279757","https://openalex.org/W370975646","https://openalex.org/W1670566515","https://openalex.org/W4242022592","https://openalex.org/W596972243","https://openalex.org/W4313230280","https://openalex.org/W69751022"],"abstract_inverted_index":null,"counts_by_year":[{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}