{"id":"https://openalex.org/W2981834267","doi":"https://doi.org/10.1007/978-3-030-34146-6_10","title":"Getting to Win-Win in Inter-organizational Relationships Through Customer Segmentation","display_name":"Getting to Win-Win in Inter-organizational Relationships Through Customer Segmentation","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2981834267","doi":"https://doi.org/10.1007/978-3-030-34146-6_10","mag":"2981834267"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-34146-6_10","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-34146-6_10","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5066784006","display_name":"Vik Pant","orcid":null},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Vik Pant","raw_affiliation_strings":["Faculty of Information, University of Toronto, Toronto, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Information, University of Toronto, Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101998685","display_name":"Eric Yu","orcid":"https://orcid.org/0000-0002-3832-5981"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Eric Yu","raw_affiliation_strings":["Department of Computer Science, University of Toronto, Toronto, Canada","Faculty of Information, University of Toronto, Toronto, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science, University of Toronto, Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]},{"raw_affiliation_string":"Faculty of Information, University of Toronto, Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I185261750"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"106","last_page":"119"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9646000266075134,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12399","display_name":"Wine Industry and Tourism","score":0.9294000267982483,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/coopetition","display_name":"Coopetition","score":0.8243772983551025},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.672485888004303},{"id":"https://openalex.org/keywords/adversarial-system","display_name":"Adversarial system","score":0.5786358118057251},{"id":"https://openalex.org/keywords/conceptual-model","display_name":"Conceptual model","score":0.518809974193573},{"id":"https://openalex.org/keywords/action","display_name":"Action (physics)","score":0.4378371238708496},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"Conceptual framework","score":0.4279690980911255},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.42539286613464355},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3631954789161682},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.34721559286117554},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.33711957931518555},{"id":"https://openalex.org/keywords/game-theory","display_name":"Game theory","score":0.32929083704948425},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.26241376996040344},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.14405250549316406},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.0982193648815155}],"concepts":[{"id":"https://openalex.org/C2777216475","wikidata":"https://www.wikidata.org/wiki/Q615782","display_name":"Coopetition","level":3,"score":0.8243772983551025},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.672485888004303},{"id":"https://openalex.org/C37736160","wikidata":"https://www.wikidata.org/wiki/Q1801315","display_name":"Adversarial system","level":2,"score":0.5786358118057251},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.518809974193573},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.4378371238708496},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.4279690980911255},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.42539286613464355},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3631954789161682},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.34721559286117554},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.33711957931518555},{"id":"https://openalex.org/C177142836","wikidata":"https://www.wikidata.org/wiki/Q44455","display_name":"Game theory","level":2,"score":0.32929083704948425},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.26241376996040344},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.14405250549316406},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0982193648815155},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-030-34146-6_10","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-34146-6_10","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.4000000059604645,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W130892998","https://openalex.org/W1511669001","https://openalex.org/W2058981554","https://openalex.org/W2157437711","https://openalex.org/W2542075069","https://openalex.org/W2765644208","https://openalex.org/W2766431626","https://openalex.org/W2783569462","https://openalex.org/W2888657730","https://openalex.org/W2896285651","https://openalex.org/W2898626521","https://openalex.org/W2904939066","https://openalex.org/W2966481746","https://openalex.org/W4253162693"],"related_works":["https://openalex.org/W2438713564","https://openalex.org/W3213607208","https://openalex.org/W2548786942","https://openalex.org/W2315110999","https://openalex.org/W3188047445","https://openalex.org/W3196405127","https://openalex.org/W4212920570","https://openalex.org/W4360615222","https://openalex.org/W2056769467","https://openalex.org/W2122231903"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}
